Manager, Philanthropy Data

The Manager, Philanthropy Data is responsible for optimizing and maintaining critical fundraising data to support the Philanthropy Division, ensuring data integrity, confidentiality and accuracy. The position is responsible for analyzing donor behavior, generating a variety of reports, and creating actionable insights to help improve and increase donor engagement.

Duties and Responsibilities

• Data Administration & Hygiene: Manage Salesforce data entry, imports, and segmentation to ensure records are accurate and up to date.
• Reporting & Analytics: Build and monitor automated dashboards and reports to track fundraising metrics, campaign performance, and donor trends. Review and enhance organizational data. Provide detailed analysis of results and executive-level summaries, providing impactful key performance indicators to drive decision-making and strategies.
• Data Strategy & Governance: In partnership with the Deputy Chief Development Officer and operations staff, establish data management policies, ensure compliance, and maintain the integrity of donor information. Collaborate closely with operations on priority tasks to ensure Philanthropy is properly communicating and interacting with Hadassah’s organization wide systems.
• Support & Training: Act as a liaison for the philanthropy team, training staff in Salesforce functionality
• Troubleshoot Salesforce issues with the Deputy Chief Development Officer, partnering on solutions.
• Other duties as required

Required Knowledge, Education, Experience

• Degree in Business Administration, Finance, Computer Science, or a relevant quantitative field preferred
• 5+ years in database management and data analysis, ideally in a fundraising environment.
• Expert-level proficiency with CRM systems and Salesforce, including best business practices
• Expertise with automation tools, reporting, configuration and data management.
• Experience creating and analyzing reports with complex datasets.
• Experience creating and delivering effective training
• Advanced Microsoft Office skills (Excel, PowerPoint)

Required Skills

• Strong critical thinking and communication skills.
• Experience working well in a collaborative team environment
• Exceptional attention to detail
• Tolerance for imperfect data and an excitement for finding insights in complicated data sources
• Comfortable adapting to new challenges and dynamic priorities