Manager of Electronic Health Records (EHR)

The Manager of Electronic Health Records (EHR) is responsible for the implementation, functioning, maintenance and monitoring of Opengate’s electronic health records systems. This position coordinates and facilitates the agency’s EHR systems including the routing of documentation, managing access rights, tracking entries, auditing system use and documenting any breaches.

Essential Job Functions

• Provide support and training to program staff as needed to ensure Life Plans, Staff Action Plans, etc. are transcribed correctly into the EHR system.
• Research, investigate, retrieve and assimilate information necessary to provide and maintain electronic health records.
• Maintain, monitor and audit information in the EHR system and address issues as needed.
• Maintain agency-wide EHR record systems by establishing and maintaining the database, document files, archiving and retrieval systems.
• Prioritize and address access requests in a timely manner.
• Assist with the conversion and transfer of paper records into the agency’s EHR system.
• Address EHR questions and issues to ensure timely resolution.
• Develop agency curricula for EHR training, providing orientation training, on-going training and technical support to users as needed.
• Generate monthly billing reports on all service programs and other reports as requested for purposes of quality improvement.
• Assist in the investigation of billing errors as needed.
• Monitor EHR systems to ensure continuity and consistency.
• Monitors for Artificial Intelligence (AI) with respect to use and decisions.
• Follow federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor.
• Other duties as assigned by the CCO.

Qualifications

• Bachelor’s degree required.
• A minimum of two (2) years of experience in a data specialist/records management position, three (3) years preferred.
• Advanced proficiency in Microsoft Office applications, electronic health records systems, with strong computer skills and the aptitude to learn new software.
• Ability to exercise good judgment and maintain confidentiality of sensitive information.
• Strong attention to detail, with strategic and critical thinking skills.
• Must have excellent written and verbal communication skills, time management, and organization skills
• Must have excellent interpersonal skills and the ability to interact effectively with people receiving supports, employees, and external regulatory agencies.

Physical Requirements

• Ability to work in a professional office environment for extended periods of time, routinely using standard office equipment.
• Ability to lift, push and pull up to 50 pounds, as well as bend, kneel and crouch as needed.

Salary Range - $65,000 - $70,000

Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes.

In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.