Part-Time Information & Referral Specialist - Bilingual (English/Russian)

Part-Time Information & Referral Specialist Bilingual (English/Russian)

Organization Overview

Golden Gate Senior Services (GGSS) was established in 1975. The organization serves seniors and younger adults with disabilities in San Francisco. GGSS operates both the Richmond (RSC) and Castro Senior Centers in San Francisco. GGSS seeks a Russian-speaking I&R Specialist with excellent people skills to provide Aging and Disability Resource Center services to seniors and adults with disabilities.

Summary

Working with the Program Director, the Part-Time I&R Specialist supports a diverse group of seniors and adults with disabilities. The position requires a resourceful individual with excellent service coordination and communication skills. The I&R Specialist provides information, general assistance, translation, and referrals to other programs and agencies. They will participate in outreach activities to recruit participants and conduct intakes with seniors and adults with disabilities, assessing their needs. This position's main objective is to ensure that connections to services, benefits and resources are made. The ideal candidate will effectively collaborate with team members, be comfortable engaging with diverse communities, and be able to use a database.

Duties and Responsibilities

• Respond in person and by phone/email to requests for information, referrals and assitance
• English to Russian Translations
• Assist with outreach for new participants and promotion of agency events and programs
• Use technology to report data and track member satisfaction

Requirements/Qualifications:

• Ability to read Russian and translate verbally into English
• Experience in community services, customer service or related field preferred
• Previous experience providing I&R services and knowledge of aging and disability resources preferred
• Computer competence including ability to navigate the internet and use the database
• Excellent organizational and verbal and written communication skills
• Flexibility, efficiency, and eagerness to help

Pay: $28 - $30 per hour based on experience (8 hours per week, schedule TBD)

Location: 6221 Geary Blvd. 3rd Floor San Francisco CA 94121

Equal Opportunity Employment, Equity & Inclusion Statement

GGSS thrives on embracing a diverse community of co-workers, volunteers and participants. Because we believe our team should reflect the community we serve, we are dedicated to being an equal opportunity and affirmative action employer. Our hiring decisions are based on the qualifications, achievements and enthusiasm of candidates who support our mission and culture.

GGSS-RSC is committed to diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, or gender identity, gender expression, age, sexual orientation, military or veteran status, or any other factor unrelated to the ability to fulfill the requirements of the position successfully.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Fluency in spoken and written Russian