Legal Technical Mentorship Senior Associate

WHO WE ARE

Born out of the legal efforts at JFK Airport during the Muslim Ban, Immigrant ARC has been growing exponentially since spinning out as a stand-alone non-profit over three years ago. During that time, we have been on the frontlines of responding to the Afghan evacuation, the reception of Ukrainian refugees, and welcoming recently arrived immigrants to New York City and New York State, all while strengthening and growing the immigration legal services field to increase immigrant New Yorker’s access to counsel and access to justice.

Our community includes over 80 legal service providers in New York State. We come together in solidarity with all New Yorkers who believe in fair and just immigration policies and who share our collective outrage at the injustices confronting immigrant communities. We use our knowledge of immigration law and practice to empower each other and the communities we serve to collectively fight systemic oppression and seek respect and dignity for all. We recognize that access to justice for immigrant communities is inextricably linked to the broader fight for racial justice. We commit to working alongside all others who are fighting to achieve a vision of a more just and equitable world.

WHAT YOU'LL DO

The Legal Technical Mentorship Sr. Associate will play a key role in supporting the implementation of I-ARC’s Legal Technical Mentorship (LTM) program in partnership with the Mayor’s Office of Immigrant Affairs (MOIA). Reporting to the Senior Manager, Legal Technical Mentorship, this position supports core program functions, including coordination of referrals, facilitation of legal training logistics, communication amongst the Legal Service Centers (LSCs) network, and ensuring that LSCs have access to I-ARC’s legal resources and technical assistance network.

NOTE: This is a city contract-funded position. Renewal is contingent upon continued funding and organizational need, with the possibility of extension for up to two additional years.

Specifically, the Legal Technical Mentorship Sr. Associate will:

• Support Program Implementation: Work closely with the Senior Manager of Legal Technical Mentorship to implement the Legal Technical Mentorship (LTM) program. You will support the daily operations of the Legal Technical Mentorship (LTM) program, ensuring timely coordination and follow-through on programmatic activities.
• Support Referral Management: Take the lead on supporting LSCs with their referral management systems ensuring that clients in need of specialized legal assistance are properly referred to the appropriate legal service providers, or I-ARC referral systems as necessary. This includes supporting the development of protocols, tracking potential referrals through I-ARC’s referral system (including follow-up), and serving as the primary contact for LSCs requiring specialized assistance.
• Coordinate Training Logistics: Coordinate the scheduling and logistics of legal training and events for LSC staff, including session planning, trainer communications, participant outreach, and preparation of training materials. Ensure that sessions are accessible, well-organized, and responsive to the identified needs of LSC staff, in alignment with training goals and content developed by the Senior Manager.
• Facilitate Connection to I-ARC Resources: Ensure that LSCs remain actively connected to I-ARC’s legal resource network, facilitating knowledge sharing through curated access to legal guides, templates, advisories, and peer-learning opportunities. You will work to ensure that LSCs are included in I-ARC listservs and meetings, allowing for collaboration, peer-to-peer learning, and mentorship opportunities.
• Support Individualized Development Plans: Assist the Senior Manager of Legal Technical Mentorship in the creation and ongoing monitoring of Individualized Support & Development Plans for each LSC. You will help track progress against defined goals and milestones, providing regular updates and adjustments to ensure that LSCs are receiving the support they need.
• Track and Report on Program Metrics: Help monitor program outcomes by tracking key metrics and surfacing insights such as training attendance, referral numbers, and progress towards the goals set out in LSC Development Plans. Provide regular reports to the Senior Manager, Legal Technical Mentorship and other stakeholders to inform the program and support continuous improvement.
• Coordinate Communications with LSCs: Act as a point of contact between I-ARC, MOIA, and LSC staff to support clear and timely communication. Coordinate meetings, share relevant updates, and assist in troubleshooting day-to-day issues to ensure that LSCs remain informed about upcoming trainings, events, and available resources. This may include supporting the Senior Manager with biannual site visits.

WHO YOU ARE

• A Skilled Program Sr. Associate: You have at least 3 years of experience supporting programs, including handling logistics, coordinating multiple stakeholders, and organizing complex workflows. You are detail-oriented and comfortable managing multiple tasks simultaneously.
• An Excellent Communicator: You are skilled at communicating with a variety of stakeholders, including legal professionals, government agencies, and community-based organizations. You can build and maintain strong relationships, ensuring that everyone stays informed and connected.
• A Problem Solver: You are comfortable troubleshooting issues that arise and can work independently to resolve challenges. You are proactive in addressing problems and finding innovative solutions to meet program goals.
• Committed to Equity & Access: You are dedicated to I-ARC’s mission of increasing access to justice for immigrant New Yorkers, especially those who are low-income and face barriers such as limited English proficiency. You are passionate about supporting the work of legal service providers and ensuring that they have the tools they need to succeed.
• A Team Player: You thrive in collaborative environments and can work effectively as part of a team. You are flexible, adaptable, and ready to assist colleagues as new challenges arise.

COMPENSATION AND BENEFITS

At Immigrant ARC we aim to foster a diverse, inclusive, and equitable environment where everyone feels empowered to be their whole selves and is treated with dignity and respect. We welcome applications from qualified individuals, irrespective of their race, skin color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, disability status, or any other characteristic. We encourage anyone who feels qualified to apply regardless of gaps in resume, unconventional career paths, or other factors.

I-ARC aims to be as transparent and equitable as possible when discussing salaries. Ranges are determined and offers are made based on an existing compensation plan that is regularly updated after market research is performed and funding prospects are assessed. Our compensation philosophy, key performance metrics required at each position level, and organizational budget with salary lines are made available to all staff.

Employment Type & Hours: Full-time, Salaried

Wage: $60,000 annual salary*

This is a city contract-funded position. Renewal is contingent upon continued funding and organizational need, with the possibility of extension for up to two additional years.

Experience: A Bachelor’s degree in public law, public administration, social work, international relations, or a related field is required. At least three years of experience coordinating programs or projects, including responsibilities such as managing logistics, supporting stakeholder engagement, and organizing multi-step workflows. Previous experience drafting one pagers, creating flyers, and other advisory materials for circulation is preferred. Familiarity with immigration law or legal services is a plus.

Benefits: Flexible schedule, medical and dental (fully covered for employee, 50% for dependents), flexible PTO policy, sick days, retirement matching up to 3% after 90 days, professional development opportunities, wellness perks, other benefits as applicable.

Location: Remote. Candidates must reside in New York City or the Metropolitan Area, as there may be some travel throughout the five boroughs or to the LSC’s as needed.

• As this position is funded through a city contract, starting salaries are set in advance according to the terms of the contract and are non-negotiable. I-ARC is committed to transparency and equity in compensation. Salary ranges are determined based on a structured compensation plan that is regularly reviewed and updated based on market research and available funding. We share our compensation philosophy, key performance expectations, and organizational budget details related to salary lines openly with all staff.

Work Environment/Physical Demands

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Work will be performed in a remote office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

I-ARC is an equal-opportunity employer with a strong commitment to diversity. At Immigrant ARC we aim to foster a diverse, inclusive, and equitable environment where everyone feels empowered to be their whole selves and is treated with dignity and respect. We welcome applications from qualified individuals, irrespective of their race, skin color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, disability status, or any other characteristic. We encourage anyone who feels qualified to apply regardless of gaps in resume, unconventional career paths, or other factors.

APPLY NOW

Benefits: Flexible schedule, medical and dental (fully covered for employee, 50% for dependents), flexible PTO policy, sick days, retirement matching up to 3% after 90 days, professional development opportunities, wellness perks, other benefits as applicable.