Boston Food Hub Sales & Marketing Associate

About

Boston Area Gleaners is a regional food systems organization working at the intersection of farming, food waste and food security. Our mission is to increase access to fresh fruits and vegetables across our communities while supporting our region’s farms and reducing systemic food waste. We also own and operate Stonefield Farm in Acton, Massachusetts.

The Boston Food Hub Sales & Marketing Associate is a customer-facing role responsible for providing excellent customer service and ensuring all existing sales opportunities are captured. The role will also support our marketing team by leveraging multiple mediums including digital, print, and social media to continuously engage and effectively share the food hub story and impact to our external community.

Boston Area Gleaners is an equal opportunity employer with a commitment to a diverse workplace. We recruit, train, and promote candidates based on their qualifications regardless of race, color, religious creed, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran or military status, genetics, or other status protected by state or federal law.

Skills

• Computer & data entry proficiency
• Strong written & verbal communication
• Instagram, Facebook, LinkedIn, YouTube, Mailchimp, and/or Canva

Preferred Qualifications & Experience

• Work with farms, food hubs, farmers markets, grocery outlets, food businesses or similar organizations
• Extensive knowledge of local fruit and vegetable varieties
• Interest in local and regional food systems
• Photography and/or videography experience is a plus
• Social media, email marketing & content generation in a professional setting
• Ability to follow instructions and to clearly express ideas in a concise and professional manner
• Ability to work both independently and as part of a team
• Friendly, approachable, and able to build rapport with customers
• A fun, energetic, team-oriented attitude

Expected Schedule

• Year-round position; On-site with potential for hybrid
• Average schedule of 20 hours/ week

Primary Responsibilities

Boston Food Hub Sales

• Support Boston Food Hub Team with inside sales activities
• Proactively reach out to a select group of customers to capture orders and ensure they meet order deadlines
• Enter sales orders into Food Hub database and send order confirmations
• Field calls, texts and respond to emails from customers in a timely manner
• Communicate changes in orders to customers and suggest product substitutions
• Support Boston Food Hub Team with independent retail and institutional sales prospecting and new lead
• generation

Boston Food Hub Communications & Marketing

• Work with Boston Food Hub Team and Communications Team to co-manage Boston Food Hub’s social media accounts
• Engage with our social media network and develop our social and online presence
• Generate content for Boston Food Hub website, social media platforms, weekly availability email, marketing
• collateral, and retail point-of-sale material including but not limited to farmer, product, customer, and Boston
• Food Hub operations content
• Manage and organize Boston Food Hub’s database of photos and videos
• Coordinate with Operations Team to photograph incoming and outgoing inventory
• Visit farmers, customers, and partners to capture content in the field
• Attend industry conferences and events