Clinical Director, OMH MHOTRS Clinic

JOB SUMMARY

As a Clinical Director at Bridging Access to Care (BAC), you’ll lead a passionate team making a tangible impact on the lives of individuals navigating mental health and substance use challenges. This is a high-impact leadership opportunity for someone who thrives in dynamic, mission-driven environments, who is looking to roll up their sleeves and rate performance by the improvement in clinic metrics.

The Clinical Director oversees the strategic and clinical operations of BAC’s mental health services, ensuring high-quality care for clients with co-occurring mental health and substance use disorders. Reporting to the Director of Behavioral Health Services, this role provides leadership across multiple service sites and ensures compliance with all regulatory bodies (OASAS, OMH, SAMHSA). The Director supports program excellence through clinical supervision, policy development, quality improvement, and inter-agency collaboration.

DUTIES AND RESPONSIBILITIES

Leadership & Program Oversight

• Lead day-to-day operations across multiple mental health service sites
• Implement and monitor protocols and policies that meet programmatic goals
• Ensure service delivery aligns with agency objectives and funder requirements
• Participate in budgeting, strategic planning, and service integration initiatives

Clinical Supervision & Staff Development

• Supervise clinical supervisors, managers, and mental health professionals
• Conduct performance evaluations and implement staff training plans
• Provide individual and group supervision, coaching, and crisis support
• Lead staff recruitment, onboarding, and orientation processes

Quality Assurance & Compliance

• Ensure documentation and clinical practices meet OMH, OASAS, and HIPAA standards
• Collaborate with QA and compliance staff on chart audits and performance monitoring
• Lead root cause analyses and process improvement initiatives
• Maintain readiness for audits and regulatory site visits

Client Services & Interdisciplinary Care

• Guide clinical teams in evidence-based assessment, treatment planning, and intervention
• Serve as liaison with hospitals, case management programs, and housing providers
• Support the integration of behavioral health with primary care and community support
• Promote trauma-informed, culturally competent service delivery

Data & Reporting

• Track service outcomes and productivity to ensure contract compliance
• Analyze and report program performance to executive leadership
• Support grant reporting and funding renewals with relevant data

Additional Responsibilities

• Ensure staff are trained in trauma-informed practices
• Represent BAC in external meetings and behavioral health coalitions
• Participate in internal committees and interdisciplinary treatment planning
• Stay current on best practices and participate in professional development
• Always maintain confidentiality and ethical standards
• Other duties as assigned to improve department performance

EDUCATION, WORK AND EXPERIENCE

• Minimum - Master's degree in Social Work (MSW) required with an active NYS Licensed Clinical Social Worker (LCSW) required
• SIFI certification, or willingness to obtain SIFI certification in the first year, required
• Minimum of five (5) years providing clinical supervision
• Minimum of three (3) years in a leadership/administrative role in behavioral health in a MHOTRS/OMH clinic managing co-occurring disorder programs with a deep understanding of co-occurring disorders and evidence-based interventions
• Experience in OMH outpatient clinical operations
• Strong knowledge of OMH Article 31 MHOTRS and OASAS Article 822 regulations
• Strong administrative and organizational skills
• Proficiency in EHR systems and medical billing workflows
• Skilled in supervising diverse, multidisciplinary teams
• Knowledge of Medicaid, managed care, value-based payment models
• Excellent verbal, written, and interpersonal communication skills
• Commitment to equity, inclusion, and trauma-informed care
• Experience using data to make effective changes in service delivery

• Paid Time Off
• Health/Dental/Vision Insurance
• Health Savings Account
• Parental Leave
• Retirement Plan
• Employee Assistance Program
• Flexible Spending Account
• Life Insurance
• Professional Development Assistance/Loan Repayment Program