Senior Development Associate

Position Overview

Cambridge Community Foundation is seeking a proactive and detail-oriented Senior Development Associate to support our philanthropic efforts and donor services. This full-time position plays a key role in managing and streamlining development operations, including donation in-take and acknowledgment, fund holder and donor services, data management, and system processes.

As part of a dynamic team, the Senior Development Associate will work closely with the development team to ensure excellence in the donation process, strengthen donor relationships and ensure seamless administrative support for the development team. The role will also assist with targeted campaigns, events, and donor communications as the Foundation implements its 5-year strategic plan, launched in 2023. This position reports to the Director of Development.

This position is based in the Central Square neighborhood and close to public transportation, at 99 Bishop Allen Drive, Cambridge. Foundation staff currently operate on a hybrid schedule, in person three days per week. Participation in some evening and weekend events is required.

Roles and Responsibilities

Development Administration

• Manage and execute donation processing, ensuring accuracy and timeliness on the intake and acknowledgment of gifts.
• Perform high-quality data entry and maintain the integrity of donor records.
• Oversee and optimize system processes, including gift acknowledgment, tribute card distribution, employee matching gifts, and donor recognition.
• Oversee online donation portal and customize online fundraising campaigns for various campaigns and purposes.
• Manage and execute key development tasks such as donor mailings, donation and other key follow-up reminders, tracking of donor commitments, etc.
• Handle all deposits of gifts received and recording all donation transactions; coordinating closely with the finance department for processing, monthly close and issue resolution as needed.
• Work closely with finance department to ensure coordination on donation records, funds, and other related matters. Collaborate on process improvement ideas and implementation.

Donor Services

• Serve as a point of contact for donation inquiries, delivering prompt and professional communication with donors or their advisors.
• Provide comprehensive support to fund partners engaged in fundraising activities, such as support with grant applications, online donation page creation, and other support as needed.
• Provide administrative support in our growing donor fund services, such as facilitating the execution of fund agreements, amendments, or other documentation.

Other Development Support

• Utilize donor database to build reports through the Foundation’s CRM to pull complete and accurate information for annual appeal mailings and emails, events, recognitions and listings, targeted fundraising campaigns, and other donor stewardship efforts as assigned.
• Contribute to ongoing data upkeep projects by ensuring accuracy and consistency across development databases.
• Support the success of, and staffing of, periodic Development events.
• Other tasks as assigned.

Experience and Required Skills

• A bachelor's degree or equivalent work experience is preferred.
• A deep-rooted personal commitment to working in a diverse and inclusive work environment and fostering a positive workplace culture of collaboration and respect.
• 1-3 years of prior, relevant work experience utilizing a CRM system, preferably in a nonprofit or foundation setting.
• Experience processing gifts or comparable precise data activities.
• Strong attention to detail; ability to manage time and manage multiple projects simultaneously.
• Quick and eager learner with an interest in the unique positioning of a community foundation.
• Ability to follow, develop, and consistently optimize processes.
• Strong collaboration and communication with team members and partners both internally and externally.
• Trustworthy and dependable; ability to respect confidential information. Excellent written and oral communication skills.
• A team player comfortable with working in a fast-paced, growing organization that sometimes requires “all hands-on deck.”
• Strong technology skills and comfort with digital platforms. Proficiency in the full suite of Microsoft Office 365 tools, specifically Excel, and SharePoint. Experience with fundraising software, Docusign a plus.
• Familiarity with workflow efficiency programs (such as Monday.com) and marketing tools (Mailchimp, Adobe, etc.) is a plus.

About the Foundation

The foundation of and for all of Cambridge, we harness the power of collective action to ensure a vibrant, just, and equitable city for everyone. A data-informed, strategic grantmaker, we tackle the city’s most intractable problems in deep partnership with nonprofits and others. We serve as an influential civic leader and the philanthropic home for Cambridge’s generosity.

Cambridge Community Foundation’s goal is to foster an inclusive and empowering environment for all employees. The Foundation is an equal opportunity employer. We do not discriminate on the basis on race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, medical condition, status as an individual with a disability, or any other basis applicable by law.

This is a full-time, salaried position with full benefits including 3 weeks paid vacation plus 40 hours of sick time each fiscal year (prorated), plus 13 paid holidays, subsidized Health and Dental insurance (75% covered by CCF), Vision/Life/Disability insurance (100% covered by CCF), and a 403(b) plan to which the Foundation has historically made an annual discretionary contribution.

Proficiency in English