Executive Director

POSITION OVERVIEW

Collaborating with and reporting to the Board of Directors, the Executive Director (ED) has overall strategic and operational responsibility for the organization’s staff, programs, strategies, growth, community outreach and execution of its mission. FPOG’s mission is “to mobilize our community in providing support and the tools necessary to prevent and help end homelessness — one family at a time”.

The ED will maintain a knowledge of the demographics of the homeless in Gwinnett County, core programs, operations, strategic and governance plans. S/he is also responsible for building relationships with board members, funders, community partners, government officials, financial organizations, landlord and leasing organizations, faith-based leaders and others to accomplish the organization’s mission, vision and strategic priorities. The ED position is tasked with continuing the work of the all-volunteer board & community leaders, while at the same time offering new ways to engage the community. Additionally, the ED will serve as the primary fundraiser and spokesperson.

POSITION SCOPE

Annual Operating Budget: ~$500,000

Facilities: Offices, Day Center/Promise Haven Shelter, and Prospect House (transitional housing)

Staff: 2 full-time, 6 part-time, 2 interns

Volunteers: >500 volunteers, 20 Volunteer Coordinators & Host Congregations, 13 Support Churches, 16 Office Angel Volunteers

PRIMARY RESPONSIBLITIES

Leadership & Management:

1. Demonstrate and communicate a clear vision for the organization.
2. Actively engage and energize Board members, staff, volunteers, committees, partner organizations, funders, and donors.
3. Develop and maintain a strong organizational culture consistent with our values.
4. Coordinate and implement ongoing strategic planning, including the development and implementation of a Strategic Plan to move the mission forward and fulfill the vision of the organization.
5. Serve as an ex-officio member of the Board of Directors.
6. Develop and oversee an organizational structure that best moves the mission forward and fulfill its vision.
7. Delegate responsibilities to carry out the Strategic Plan.
8. Support the administration of the Board of Directors by advising and informing its members, recommending policy, and providing clear and accurate reports for the Board to effectively monitor the organization’s progress on the Strategic Plan.

Fundraising and Communications:

1. Oversee the implementation of the strategic development plan designed to raise needed funds for annual operating, capital projects, and endowment building.
2. Establish software and data systems to monitor and track donors, thereby leveraging the knowledge to increase fundraising efforts.
3. Oversee the part-time grant manager (contract) to develop applications for grants and monitor the standards to fulfill each grant’s requirements.
4. Identify and coordinate events that relate to the mission and provide significant unrestricted fundraising opportunities.
5. Serve as the official spokesperson. Promote the organization and advocate for people in the community to government and other funding agencies, the press, service recipients and their families, donors, and the public.
6. Oversee the creation of a strong brand in all aspects of communications—from web presence to external relations.
7. Be an external local and national presence that publishes and communicates program results with an emphasis on the successes of the local program as a model for regional and national replication.

Financial Planning, Compliance, and Management:

1. Along with the Treasurer, prepare and present for approval the annual budget, with the Board’s direction and guidance. Monitors the cash flow and provides regular, comprehensive reports to the Treasurer and the Board on revenues and expenditures.
2. Works with the Board to secure adequate funding for operations.
3. Working with the Treasurer and the finance committee, ensure sound bookkeeping, expense and accounting procedures are followed, including maintaining accurate banking records; producing payroll; paying all invoices; and, providing accurate information for the preparation of all state, local, payroll and federal tax reports and requirements.
4. Along with the Treasurer, maintain all necessary registrations and certifications to comply with state requirements for non-profits.
5. Be vigilant in seeking prompt and effective enforcement and compliance to any relevant laws.

Human Resources Planning and Management:

1. Develops human resource needs and present to the Board for approval, as needed.
2. Effectively manage the organization, including contracted services.
3. Hire, train, supervise and evaluate the team. Lead, coach, develop, and retain a high-performance team in the implementation of the mission, vision, and organizational goals.
4. Establish job descriptions and an annual performance plan for staff. Conduct annual performance reviews. Recommend merit increases based upon performance.
5. Coach and mentor staff to continuously achieve higher levels of performance.
6. Provide Board with meaningful recommendations regarding staff performance, training, compensation, and benefits.
7. Develop and implement compensation and benefit plans, based upon the Board’s direction.

Delegated Responsibilities:

While the Executive Director is accountable to ensure execution of appropriate operational management as described by the duties listed below, it is anticipated that these duties will be delegated to an Assistant Director who reports to the Executive Director, freeing the Executive Director to focus on the primary responsibilities as described above. In the absence of an Assistant Director, management of daily operations will be the responsibility of the Executive Director.

Operations, Program Planning and Management:

1. Manage the day-to-day operations, including facilities management, maintenance, landscaping, etc.
2. Manage the growth of the Programs, ensuring there are adequate resources (people, time, facilities and capacity) to support the ongoing demand and needs of the children and their families.
3. Identify real estate, landlords, banking and leasing partnerships and opportunities to facilitate the growth of the FPOG programs.
4. Ensure the ongoing development and implementation of programs that meet the needs of the community.
5. Partners with existing organizations in the region including funder networks, government work groups, child improvement entities, aging adult support, income equity providers throughout the county.
6. Establish evaluation systems and organizational processes to monitor program outcomes and improve quality services.
7. Build technology, systems and computer equipment needs as the organization grows.Recommend same to Board for approval and funding.

Volunteer Recruitment and Management:

1. Mobilize the FPOG volunteers with the help of volunteer coordinators, including our partner congregations and other volunteers.
2. Ensure the churches conduct background checks and references for every volunteer and provide copies to Family Promise.
3. Ensure appropriate orientation and training for every volunteer.
4. Ensure the adequate supply of volunteers to meet the needs of our programs.

QUALIFICATIONS

• Bachelor’s degree, or commensurate experience required.
• Master’s degree in social work, business or non-profit management desired.
• Demonstrated passion for the community and mission.
• 7-10 years of career progression in social service or non-profit organizations, with a proven track record of 3-5 years in a senior management or leadership role.
• Demonstrated experience and examples of developing and leading strategies that have taken organizations to the next level of growth.
• Strong financial management knowledge and experience with budgets>$500,000.
• Strong interpersonal and communications skills that will allow him/her to develop positive relationships with all stakeholders. Must be comfortable presenting the initiative to large groups and forging relationships with other organizations that can benefit our guests.
• Proficient in conflict resolution
• Effective managerial skills to attract, develop, and train a high-quality professional staff and volunteers.
• Demonstrated supervisory skills and experience
• Ability to leverage social media to benefit the network.
• Highly motivated, innovative, and creative problem-solver and self-starter who is able and willing to assume responsibility as a leader of our organization.
• Public speaking & media experience (all group sizes, ages and backgrounds) a PLUS.
• Flexible schedule with capability to work evenings and weekends as needed

EXECUTIVE COMPETENCIES:

Aligning Performance for Success - Focusing and managing individual performance by helping others set performance goals and then tracking results and evaluating performance effectiveness in support of the mission.

Authenticity – Gaining other people’s trust by demonstrating openness and honesty, behaving consistently, and acting in accordance with moral, ethical, professional, and organizational guidelines.

Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

Coaching and Developing Others – Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.

Collaboration - Working effectively and cooperatively with others; establishing and maintaining good working relationships.

Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Driving for Results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

Establishing Strategic Direction - Establishing and committing to a long-term, mission driven direction based on an analysis of systemic information and consideration of resources, community needs, and organizational values.

Executive Disposition – Demonstrating a poised, credible, and confident demeanor that reassures others and commands respect; conveying an image that is consistent with the organization’s mission, vision and values.

Managing Conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

COMMUNICATION SKILLS:

Must have excellent interpersonal and communication skills using the English language. Demonstrates the ability to: read, analyze, and interpret the most complex documents; respond effectively to the most sensitive inquiries or complaints; write speeches and articles using original or innovative techniques or style; communicate effectively at multiple levels within the company; make effective and persuasive speeches and presentations on controversial or complex topics to the Board of Directors, public groups, governmental agencies, prospective donors and funders, etc.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.

DISCLAIMER: Job descriptions are not meant to be all-inclusive, and the job itself is subject to change. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Position description created & approved by Board of Directors on X-XX-2026.

Health Care Stipend

Professional Development

3-5 Weeks' Vacation commensurate with experience

English - fully proficient in speaking and writing