Operations And Compliance Coordinator

HOURS: Full-Time LOCATION: Remote, U.S.A.

TYPE: Exempt

TRAVEL: Limited, as required (Estimated ~3-5x/yr)

LEVEL: Mid-Level

REPORTING TO: Controller

DIRECT REPORT(S): None

SALARY RANGE: $48K- $68K

TO APPLY:

Applicants must submit a cover letter and resume via this link: https://app.smartsheet.com/b/form/019779dfcebf7b4b86332359ee9313d5

Call2Recycle, the nation's leading battery recycling nonprofit and stewardship program, is committed to protecting the environment and fostering a circular economy by facilitating the recycling and end-of-life management of batteries that power our everyday lives. With over 30 years of experience collaborating with state regulators, manufacturers, and the recycling industry, Call2Recycle strives to make battery recycling convenient and accessible for all consumers in the U.S. Learn more at call2recycle.org and follow us on Facebook, X, or LinkedIn.

POSITION SUMMARY:

Reporting to the Operations Manager, the Operations & Compliance Coordinator plays a critical role in ensuring the seamless execution of logistics, compliance, and operational workflows across Call2Recycle’s battery recycling programs. This role supports the organization’s ability to scale by managing day-to-day operational tasks, maintaining regulatory compliance, and driving process improvements across a complex network of service providers, vendors, and internal teams.

If you are a self-starter with excellent communication and organization skills, are detail oriented, and possess the ability to work in a highly collaborative, small-sized team environment, join us and make an impact!

KEY DUTIES & RESPONSIBILITIES:

Key duties and responsibilities of this role include but are not limited to the following:

Logistics & Shipment Coordination

• Manage end-to-end shipment logistics, including scheduling, documentation, and troubleshooting for high-volume and specialized shipments.
• Maintain trackers and dashboards to monitor inventory, material movement, and delivery timelines.
• Coordinate with freight brokers, battery recycling processors, and external vendors to ensure timely pickups and deliveries, including resolving shipment refusals and rerouting as needed.

Compliance & Quality Assurance

• Monitor and ensure compliance with regulatory requirements (e.g., Responsible Recycling Version 3 [R2v3], International Organization for Standardization [ISO], Department of Transportation [DOT]) and internal standards for battery handling, sorting, and reporting.
• Investigate and resolve data discrepancies such as duplicate or unknown enterprise resource planning (ERP) entries.
• Support audit readiness and vendor performance tracking through detailed reporting and documentation.

Data Management & Reporting

• Maintain and update operational data systems (e.g., ERP) with accurate shipment, backlog, and ERP entry information.
• Collaborate on the development of automated alerts and dashboards for regulated state compliance, throughput, and unattributed reporting.

BASIC QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Compliance, Operations Management or related field OR three years’ experience in related field.
• Three plus years’ experience in operations compliance, or administrative coordination.
• Candidates must be authorized to work lawfully in the United States for Call2Recycle, with or without sponsorship.

PREFERRED KNOWLEDGE, EXPERIENCE & SKILLS:

• Knowledge of compliance regulations and quality management systems.
• Strong proficiency in Microsoft Office Suite (Excel) and operations software .
• Attention to detail and ability to handle sensitive information .
• Familiarity with ISO standards or other regulatory framework.
• Able to adapt to a changing environment; comfort working in a fluid environment where processes may change.
• Hazardous Material Certifications (US 49CFR) a plus.
• Thrives in a mission-driven environment where culture and values are central to success.
• Be eager to join a team that embraces diversity, equity and inclusion as core values and fosters a culture of collaboration and innovation.

WORKING CONDITIONS:

• This position is remote based within the United States. Candidates must be able to work from a U.S.-based location and be eligible to work lawfully in the United States for Call2Recycle.
• Limited travel (estimated 24 times per year) as needed.
• Travel could include, but not be limited to, attending conferences, vendor/supplier meetings, or team/organization-wide meetings. Call2Recycle’s corporate address is in Marietta, GA; this position does not need to be based there.
• The work hours, Monday - Friday, are 8 hours per day. To support work/life balance, we offer our staff a flexible scheduling policy to the extent each role allows, giving you the opportunity to have greater control over your work schedule – in alignment with the latest policy - while ensuring that operational needs and team collaboration are maintained.

All candidates must be available for phone and video interviews. Interviews will be scheduled on a rolling basis once application review occurs. This employer participates with E-Verify.

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ABOUT CALL2RECYCLE

Why We Do What We Do: Call2Recycle's purpose is to safely transition communities to a battery-powered world through climate-responsible solutions.

What We Do: On behalf of corporate stewards, we optimize collection, share our experience and expertise, and responsibly manage the end-of-life of batteries and other materials.

Call2Recycle, Inc., is recognized as the premier battery stewardship organization in the U.S., protecting and preserving the environment through responsible end-of-life management. We have built a set of strict environmental standards that will foster our position in the market, including: Material Management and Processing, Third-Party Audits, Certifications. and Recycling Optimization.

For more information on our programs, please visit https://www.call2recycle.org/.

OUR CORE VALUES

What Powers Us

We are welcoming. We welcome team members of all backgrounds. We champion customers of diverse perspectives and needs. We are open to growth as individuals and as an organization, and the learning, challenges, and opportunities that come with it.

We are purpose-driven. We are motivated by a common cause. Protecting our climate is at the core of what we do, and propels our commitment to safety and dedication to our communities. We take pride in our work, delivering quality solutions with integrity and engagement.

We embrace change. We are leaders in our field, which means being open to and in pursuit of innovation. We are increasingly agile, moving at speed, learning from our progress, looking ahead, and adapting.

We are partners. To each other. To our employees and our families. To our communities. This means we support each other, in and out of work. We assume positive intent. We work together to accomplish our goals with patience, purpose, accountability, and respect.

OUR TEAM

At Call2Recycle, we enjoy a culture of teamwork, innovation, and fun. Our team is the primary reason for our unique culture. We hire energetic and dedicated people who work hard every day to help us achieve our goals. Each one of our employees is a valued contributor, not just a number. We work in teams to benefit from our collective talents to make a real impact on the environment. The way we operate contributes to the success of our employees and our organization.

We also value the diversity of employees’ backgrounds and believe everyone’s unique perspective is critical to our success. Diversity is fundamental to what we do. Our team has varied backgrounds, speak different languages, and are engaged in varied personal pursuits but all share a commitment to environmental sustainability, and each do their small part to improve our planet.

We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis race, age, color, creed, sex, religion, ancestry, marital status, national origin, disability, veteran status, or any other protected characteristic.