Outreach Specialist

JOB DESCRIPTION:

OUTREACH SPECIALIST

THE ORGANIZATION:

Started in 2012, Volare (formerly Network for Victim Recovery of DC) creates equitable healing and dignified experiences for survivors of crime. We provide free, trauma-informed advocacy, therapeutic, and legal services in conjunction with strategic litigation, policy advocacy, and education to transform existing responses to harm.

THE POSITION:

Volare seeks a full-time Outreach Specialist to support our efforts to manage and cultivate our relationships with community members. This individual should be resourceful, highly organized, a team player, a strong public speaker, a critical and analytical thinker, self-reflective and self-aware, and open to growth and learning.

This position reports to Volare’s Engagement Manager and will work collaboratively with the Engagement Team and across Volare’s domains (e.g. with Directors of Services).

BENEFITS PACKAGE:

This is a full-time (35 hours per week), FLSA exempt, at-will position with an annual compensation of $58,000-$65,000. Volare offers a competitive benefits package for paid time off, contribution for the cost of health care coverage, company paid basic life insurance policy, paid federal holidays, retirement plan options with up to a 3% match and vesting after one year, and professional development.

POSITION PRIMARY RESPONSIBILITIES:

Specific responsibilities:

• Manage the logistics of Volare’s Trauma and SAVRAA trainings including registrations, promotion, outreach, evaluation and updating and managing a system for tracking training requests.
• Maintain and facilitate Volare’s SAVRAA approved training program for professionals working with survivors of sexual assault. These include annual sexual assault victim advocate training.
• Support and facilitate Volare’s internal training program for advocates with the advocacy managers.
• Gather and document feedback from training participants after each educational session to assess for satisfaction, knowledge gained and effectiveness of instruction.
• Plan and manage the coordination and promotion of Volare’s outreach events, including Sexual Assault Awareness Month, Domestic Violence Awareness Month, and National Crime Victims’ Rights Week activities and events;
• Strategize ways for Volare to increase outreach opportunities and relationships;
• Lead the majority of Volare outreach efforts and conduct trainings on Volare’s services;
• Update and maintain outreach materials;
• Support Volare’s staff in outreach related event preparations and tracking;
• Support the planning and execution of Volare’s annual and fundraising events;
• Support the development of resources and training; and
• Perform other tasks as necessary.

QUALIFICATIONS:

• 2+ Years of experience working with survivors of crime;
• Preferred, Spanish-speaker [1];
• Knowledge and/or previous work experience to include one or more of the following: training, teaching, writing, professional training, community outreach;
• Excellent organizational and project management skills, strong attention to detail;
• Ability to multi-task and prioritize assignments;
• Strong writing and verbal communication skills, including public speaking and professional correspondence;
• Ability to work independently and in collaboration with others.
• Ability to work collaboratively with individuals from other disciplines; and
• Familiarity and orientation towards technology systems, including Google Suite, Canva, Microsoft Office, Adobe Acrobat, Zoom, etc.; and
• A reputation for integrity, dependability, and professionalism.

PHYSICAL DEMANDS:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations are available to qualified applicants upon request. Auxiliary aids and services are available in alternative formats.

Compliance with partner/affiliate policy may be required to fulfill core duties detailed in your job description. Such partners/affiliates may include but are not limited to District and Federal Court systems, MedStar Washington Hospital Center, Metropolitan Police Department, DCFNE and the like. Such directives may include but are not limited to use of personal protective equipment, health testing (such as Tuberculosis screening), flu and COVID vaccine requirements, and other directives as determined by Volare’s Executive Director when necessary to keep staff, clients, and partners safe and healthy.

It is anticipated that this position will require a hybrid of in person work at the Volare office, in court, at the hospital, on-scene, at outreach events, staff meetings, trainings, fundraising events, partnership meetings, or other locations, and telework. This includes attending events on weekends and evenings.

Additionally, this position requires residency within the DC region as defined by the ability to consistently respond in person as part of the core job function of this role.

HOW TO APPLY:

This position is a Protection and Security Sensitive position in accordance with DC Regulation Rule 6-B406. All offers of employment are contingent upon the clear result of a background check and drug and alcohol screening. Disqualifying events pertain to ensuring compliance with serving minors, sexual assault survivors, and victims of crime. Background checks are conducted on all final candidates and up to an annual recurrence as determined by program compliance and the Executive Director or Chief Executive Officer.

Volare implements a redacted recruitment process for the hiring of positions. Identifiers of statuses protected by applicable federal and District of Columbia laws are redacted prior to application review by the hiring team. There will be a rolling interview process, we encourage interested candidates to apply early.

Due to the volume of applicants, we will only contact individuals invited to interview.

Please follow these specific instructions for submitting your application:

1. 1. Email your resume and cover letter in PDF format to careers@volare-empowers.org. Applications will be accepted on a rolling basis. Only emailed submissions will be accepted.
   2. Use the subject line: “Outreach Specialist, [your last name]”

Volare is committed to compliance with the Americans with Disabilities Act (ADA) and to the fair and equal treatment of all individuals with disabilities as prescribed by this law, whether they are clients, employees, or volunteers.

[1] Candidates who make the final round of interviews will be subject to oral and written proficiency tests.