People Operations Manager

About CLTR

The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit, and independent think tank with a mission to transform global resilience to extreme risks. We achieve this by working with governments and institutions and offering targeted, evidence-based advice designed to enhance understanding, decision-making, and governance—with a particular emphasis on advising the UK government.

At CLTR, we focus on three prioritised policy areas that, when addressed effectively, can substantially reduce both present and prospective global threats: i) biosecurity, ii) artificial intelligence, and iii) improving how governments manage extreme risks.

You would join a passionate and committed team with diverse experiences spanning academia, healthcare, government, non-profit organisations, and the private sector. We place immense value on our work and fostering a positive team culture supporting staff wellbeing and growth. CLTR’s approach is anchored in our three core values: i) integrity, ii) people first, and iii) targeted real-world impact.

Your Role

This role represents an exciting addition to our team, reflecting our organisational commitment to putting our people first as our team grows in size.

Reporting to the Director of Operations and working closely with the Chief of Staff, this role will contribute to the development and management of the key systems, policies, and processes underpinning CLTR’s people operations and culture.

While primarily focused on HR-related projects and responsibilities, you will have scope to take on wider operational responsibilities as part of CLTR’s core Operations Unit. We are open to tailoring certain aspects of the role to align with the successful candidate’s interests and experience.

This is an excellent opportunity for someone who thrives in a dynamic, small-organisation environment where they can make a meaningful impact across multiple operational areas.

What you'll do:

Recruitment and talent management

• Support the design and delivery of recruitment strategies to attract top talent across all levels, including contractors
• Oversee the full employee lifecycle including recruitment, onboarding, performance management, and offboarding
• Lead performance review processes and support the development of career progression frameworks
• Oversee the administration of learning and development plans and internal training initiatives

Employee relations and workplace culture

• Support the management of employee relations issues, providing guidance and support to managers and staff on HR-related matters
• Contribute to fostering a positive workplace culture that promotes engagement, inclusion, and wellbeing, in line with CLTR’s values
• Support employee engagement initiatives and coordinate feedback mechanisms (surveys, exit interviews, etc.)

HR operations, systems, and compliance

• Maintain accurate employee records and HR databases, ensuring compliance with data protection requirements
• Support the Director of Operations in ensuring compliance with employment law and HR regulations
• Contribute to the development of HR policies, procedures, and best practices that align with organisational values and legal requirements
• Manage workplace health and safety responsibilities in coordination with relevant stakeholders

Strategic HR and operational support

• Develop and monitor HR metrics and analytics to inform decision-making and strategy
• Contribute to broader operational projects and initiatives as needed

Skills and Experience Required

What you'll bring:

• A genuine passion for people operations and driving improvements in the systems, policies and processes that support other team members to thrive
• Demonstrable experience in HR or people operations roles
• Strong working knowledge of employment law and HR best practices
• Track record of managing the full employee lifecycle in a small to medium-sized organisation including recruitment and onboarding
• Exceptional attention to detail, strong written communication skills, and excellent organisational abilities, including managing priorities across the team
• A proactive, self-motivated approach with strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment
• Excellent interpersonal skills, able to communicate efficiently, calmly and professionally and build relationships at all levels
• The ability to maintain a high level of confidentiality and discretion at all times
• The ability to help drive a positive team culture
• Directness and openness in giving and receiving feedback
• Strong interest in and commitment to CLTR’s overall mission and vision

We also expect all staff to model our values of integrity, people first, and targeted real-world impact.

As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.

Salary and Benefits

£65,000 to £70,000, depending on experience.

In addition to your salary, CLTR offers a generous benefits package which includes:

• 30 days annual leave, plus public holidays
• £3,000 annual learning and development budget, plus up to five days paid work time
• £2,000 onboarding grant for equipment and supplies
• £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc
• A pension contribution scheme (up to 7% employer-matched contribution)
• Private health insurance
• Group life insurance
• Generous parental leave benefits
• Paid office lunches twice a week

Working with CLTR also comes with a commitment to caring deeply about your well-being, career development, and overall experience with our team. We also respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.

Unfortunately, we are not able to sponsor visas for this role.

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