Property Management Administrator

Overview

The Property Management Administrator provides core administrative and coordination support to the Property Management Department. This role focuses on keeping systems organized, documentation accurate, and day-to-day operations running smoothly. The Administrator supports leasing and property management activities through strong recordkeeping, communication, and administrative follow-through, helping the department operate efficiently in support of NHS NYC’s mission to create and sustain affordable housing communities.

Key Responsibilities

Administrative & Office Support

• Provide day-to-day administrative support to the Property Management Department, including scheduling, correspondence, calendar coordination, and general office support.
• Serve as a primary point of contact for administrative inquiries, routing questions and requests to appropriate staff.
• Draft, format, proofread, and distribute routine correspondence, reports, forms, and internal communications.

Documentation & Records Management

• Establish, organize, and maintain accurate electronic and physical files for leases, contracts, brokerage agreements, and other property-related records.
• Ensure timely scanning, filing, and proper storage of documents in accordance with department procedures.
• Track document deadlines and support compliance with internal recordkeeping requirements.

Department Coordination & Support

• Assist with the preparation of reports, spreadsheets, and basic summaries related to property management activities.
• Support meeting coordination, including preparing agendas, materials, and taking notes as needed.
• Coordinate information flow between Property Management, Finance, Asset Management, and other internal teams.

Communication & Customer Support

• • Respond to routine tenant, vendor, and partner inquiries or direct them to appropriate staff.
  • Support consistent and professional communication across the department while maintaining confidentiality.
  • Assist with tracking requests, follow-ups, and action items to ensure timely responses.

Additional Support

• • Provide occasional support for department events, meetings, or trainings as needed.
  • Perform other administrative duties related to property management operations as assigned.

Note: This role is primarily office-based and administrative in nature. Site visits or after-hours support are infrequent and only as needed.

Skills

• • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Strong written and verbal communication skills.
  • High attention to detail and accuracy.
  • Ability to manage multiple tasks, prioritize work, and meet deadlines.
  • Comfort working with confidential and sensitive information.

Competencies

• • Strong organizational and time-management skills
  • Dependability and follow-through
  • Professional discretion and judgment
  • Collaborative and service-oriented mindset
  • Adaptability in a busy, mission-driven environment

Education and Experience

• • Prior administrative experience required; experience in property management or real estate strongly preferred.
  • Familiarity with leasing documents, contracts, or property records is a plus.
  • Property management coursework or certification (CPM, ARM, or similar) is a plus but not required.
  • Bachelor’s degree preferred or equivalent relevant experience.

Please send resume and cover letter to careers@nhsnyc.org

We are proud to be an Equal Opportunity Employer. We value diversity in all its forms and are committed to creating an inclusive workplace where every candidate and employee feels respected and supported. Employment decisions are made without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, or gender identity), age, disability, veteran status, or any other protected characteristic. We encourage candidates from historically marginalized and underrepresented communities to apply.

NHSNYC offers a comprehensive benefits package, including:

• Medical Plan
• Dental Plan
• Vision Plan
• Life and Disability Plan
• Flexible Spending Account – Transportation, Dependent Care, Parking, Health Care
• 403(B) Retirement Plan
• Vacation days
• Sick Days
• Holidays
• Personal Day
• Paid Family Leave

English - read and write proficient