Bot Builder Associate (Full Time, Remote)

Position: Bot Builder Associate (Full Time, Remote)

Organization: Localyst

Reports to: VP of the Data & Tech, Mariia Vysochina

Direct Reports: N/A

Location: Full-time, 100% remote position in the United States (from home or co-working space) with occasional travel once every 2-3 months

COVID-19: We take Covid-19 safety very seriously. Employees must follow our Covid safety protocols and be fully vaccinated and boosted. Accommodations are provided to the extent required by law. For employees based in the state of Florida and Texas, the COVID-19 vaccine is encouraged but not required due to Florida and Texas state laws.

About Localyst

Localyst is a mission-driven non-profit dedicated to making a meaningful impact in the fight against the climate crisis. Localyst attracts and engages subscribers through innovative digital storytelling on Facebook Messenger and Instagram. By regularly broadcasting stories that resonate with diverse communities, Localyst builds long term relationships with subscribers based on highly engaging content, and encourages subscribers to take various forms of civic action, like registering to vote, and casting votes on Election Day.

Localyst is a digital media venture within Accelerate Change (AC), which is a nonprofit media lab dedicated to catalyzing new scalable and sustainable digital media models for citizen engagement. See “The Secret of Scale” for more on AC’s model for scalable citizen organizing read and see “The Promise of Lean Experimentation” for AC’s approach to experimentation using Lean Startup methodologies and other business strategies, both from the Stanford Social Innovation Review.

About the Position

Localyst is seeking a hands-on Bot Builder Associate to create and maintain message flows using no-code platforms like Chatfuel and TextIt. You don’t need to code, but you should be fluent in no-code tools, have a sharp eye for logic bugs, and be confident in communicating what’s simple, what’s complex, and when something just won’t work.

You’ll get full support from the data team, including standardized attributes and guidelines. We’re seeking someone who can grow into the role, think critically, and collaborate closely with data and community engagement teams as the system evolves.

Here’s what you could expect to do as Bot Builder Associate (key responsibilities):

• Build and maintain message flows in no-code platforms (e.g., Chatfuel, TextIt, Twilio, Mailchimp) using provided guidelines and attributes
• QA all builds for edge cases, missing logic, or technical bugs before launch
• Troubleshoot flow issues independently and escalate to platform support when needed
• Communicate blockers, trade-offs, and the level of effort clearly to collaborators (content team, data team, and leadership)
• Collaborate with analysts to ensure flows are measurable and aligned with campaign goals
• Maintain documentation of builds and platform quirks for team reference

We’ll also look for the Bot Builder Associate to:

• TBD. As part of a rapidly growing organization, you’ll need to embrace change and that your responsibilities will shift over time. Pitching in to help with the needs of your department and the overall Central Team is an important part of your role.
• Help advance our goal of becoming an anti-racist organization. Within your role, apply equitable work practices, challenge white supremacy, and help make our programs more inclusive. Center our understanding that multiple systems of oppression intersect with racism and be an active part of our values work.
• Take an entrepreneurial approach to their work and learning new skills. In our fast-paced, unstructured environment, we love it when staff first try to figure things out on their own and then ask for help if they’re stuck.
• Seek out opportunities to deepen their skills on current/emerging platforms and with lean startup methodology. We take an individualized approach to growth where staff have the chance to explore and propose development opportunities that align with their interests and the team’s priorities.

What We’re Looking For

• Commitment to social change. Localyst is a mission-driven organization focused on social change and social justice, with a focus on communities of color. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too. You believe in clean energy, local community power, and bringing more honesty and intelligence into how we communicate with the public.
• 2+ years experience with key responsibilities: We’re looking for someone who has at least 2 years of experience working with no-code platforms like Chatfuel, ManyChat, TextIt, Twilio,etc.
• Solutions-Oriented Approach: Proven experience with identifying and fixing issues in flow logic and user experience
• Clear Communicator: Clear, practical communication skills, especially when explaining what’s working and what’s not
• Clarity Seeker: Comfort pushing back when the questions are unclear or overly complex
• Detail-Oriented: Strong attention to detail and willingness to follow technical guidelines
• Learning Mindset: You are eager to learn and adapt quickly as the system changes.

Benefits

• $55,000-$70,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range
• Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you’re able to join all necessary meetings. Want to work more one day and less the next? Fine by us. Work better in the middle of the night than during the afternoon? Go for it. Need to shift your hours to be able to pick up your kid from school? All good.
• Health care at the beginning of your employment with individual premiums fully covered and cost-share for dependents. Vision and dental plans are available at-cost to the individual.
• 15 paid vacation days, 6 paid holidays, 3 paid floating holidays each year and 7.5 paid sick days each year
• Professional development funds, with renewal of funds each fiscal year
• Cell phone and internet reimbursement (or co-working reimbursement): We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage. If working from home isn’t for you, we also have the option for folks to rent a co-working space and get reimbursed for their monthly costs.
• Need-based educational loan assistance after 3 months
• 401K contributions and matching program available at the beginning of your employment
• Annual office closure during the last week in December

Apply

To apply, please upload your resume and tell us more about your experience on the application on our website.

Localyst is incubated by Accelerate Change; Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Benefits

• $55,000-$70,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range
• Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you’re able to join all necessary meetings. Want to work more one day and less the next? Fine by us. Work better in the middle of the night than during the afternoon? Go for it. Need to shift your hours to be able to pick up your kid from school? All good.
• Health care at the beginning of your employment with individual premiums fully covered and cost-share for dependents. Vision and dental plans are available at-cost to the individual.
• 15 paid vacation days, 6 paid holidays, 3 paid floating holidays each year and 7.5 paid sick days each year
• Professional development funds, with renewal of funds each fiscal year
• Cell phone and internet reimbursement (or co-working reimbursement): We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage. If working from home isn’t for you, we also have the option for folks to rent a co-working space and get reimbursed for their monthly costs.
• Need-based educational loan assistance after 3 months
• 401K contributions and matching program available at the beginning of your employment
• Annual office closure during the last week in December