Operations and Administrative Assistant

About:

The Brigid Alliance (501c3) is a nationwide practical support organization for people who must travel long distances for abortion care. Working across the United States, we arrange and fund confidential travel, lodging, childcare, and logistical assistance, closing the gap between the need for an abortion and the ability to access one. We partner with independent and nationally affiliated clinics, abortion funds, and local and regional practical support organizations. The Brigid Alliance envisions a world where everyone has access to abortion care, uninhibited by stigma, and free of systemic or geographic barriers.

Since launching in August of 2018, The Brigid Alliance has assisted more than 8,500 individuals and families from all 50 states, the District of Columbia, Puerto Rico, and beyond. We are a crucial part of the reproductive health ecosystem, connecting the geographic and metaphorical dots between policy, providers, practice, and patients.

Role Overview:

The Operations & Administrative Assistant is the organization’s steady point of coordination - keeping day-to-day operations, administration, and logistics running smoothly so program and development teams can focus on mission. This role handles scheduling and meeting support, purchasing, vendor coordination, document/records organization, travel logistics, reimbursements support, light finance administration, and warm, timely service to staff and partners. The role reports directly to the Director of Operations and collaborates closely with the Director of Operations (DO), Associate Director of People & Culture (ADPC), and Senior Operations & Administrative Associate, and also engages frequently with the Programs and External Relations teams.

Responsibilities:

Administrative & Operations Support

• Manage the organization’s private mailbox, including monitoring incoming mail, scanning and routing items securely, coordinating deposits or follow-up as needed, and maintaining clear documentation.
• Manage calendars, scheduling, and logistics (as needed); coordinate cross-functional meetings with clear agendas, notes, and follow-ups.
• Prepare meeting materials (slide decks, handouts), track action items, and keep shared folders organized and current.
• Provide friendly, timely support via gmail, Dialpad, and Slack; route requests to the right owner and follow through to closure.
• Coordinate vendor relationships (office/IT supplies, shipping, training vendors, event spaces.
• Support procurement: collect quotes, place orders, track deliveries/returns.
• Assist Finance with routine AP/AR paperwork, receipt collection, coding, and documentation; support timely and accurate filing.
• Support staff reimbursements and company card receipt collection; nudge gently and help staff resolve blockers.
• Maintain tidy digital records (W-9s, contracts, invoices, acknowledgments).
• Support logistics for retreats, board meetings, and all-staff sessions: invites, RSVPs, accessibility needs, agendas, materials, notes, and vendor coordination (venue, catering, A/V).
• Support travel and lodging per policy; ensure accessible options and cost-conscious choices, as needed.
• Support recruiting logistics (posting links, interview scheduling, candidate communications), onboarding checklists (equipment, accounts, swag), and offboarding task lists.
• Keep P&C shared spaces (forms, FAQs) up to date; help staff find what they need quickly.
• Assist with staff events, trainings, and wellness/recognition moments (Kudoboards, anniversaries, gifts).
• Keep shared drives and project trackers organized; maintain version control and clean folder structures.
• Maintain simple SOPs/checklists for recurring processes (onboarding kits, mail/shipping, purchasing).
• Flag opportunities to streamline steps and reduce friction, with an equity and access lens.

Qualifications/Requirements:

Below are the qualifications of an ideal candidate for the position. We recognize and support that some knowledge and skills may need to be developed as someone grows into this role.

Required skills and qualifications:

• A minimum of 6 months to 3 years of relevant experience of administrative, operations, or office support experience (nonprofit or mission-driven environment a plus).
• Excellent organization and follow-through; comfortable juggling multiple requests with clear prioritization.
• Strong communication and customer-service orientation; warm, solution-focused, and responsive.
• Proficiency with Google Workspace, Zoom, Slack, and cloud file organization; basic spreadsheets (filters, lookups) and PDF tools.
• Comfort working in Justworks, /Bill.com (or similar), and e-signature platforms (training provided).
• Discretion with sensitive information and strong documentation discipline.
• Commitment to The Brigid Alliance’s mission, including abortion access and bodily autonomy; practices equity, accessibility, and trauma-informed service.
• Experience with benefits & leave coordination and solid payroll-change processing; strong spreadsheet skills (lookups, pivots, data validation).
• Working knowledge of employment basics (wage/hour, leaves, final pay, notices) and sound escalation judgment.
• Excellent written and verbal communication; warm, service-oriented, equity-centered approach.
• Committed to abortion access and bodily autonomy
• Strong critical thinking and problem-solving skills
• Self-motivated, resourceful, creative, and able to work independently and collaboratively on a small team
• Strong written and oral communication skills
• Strong interpersonal skills, active listening, and customer service skills that prioritize empathy, understanding, and obtaining information without judgment
• Keen attention to detail and organization, managing multiple cases at once, and ensuring thoroughness in all aspects of work
• Comfort with using Salesforce, GSuite, or other similar tools
• Manage multiple tasks with care in a dynamic work environment
• Open to giving and receiving feedback, and committed to practicing this regularly; dedicated to continued learning
• Positive attitude, open to supporting a growing remote culture
• Respectful of confidentiality and privacy, strives to provide the best service possible in a non-judgemental and client-centered approach
• Ability to work remotely on a full-time basis from approved states (see list under “Work Environment”) and also travel for in-person meetings, events, and conferences as opportunities present themselves
• Experience relevant to reproductive health, public health, disability justice, racial justice or social justice
• Experience relevant to customer service, crisis intervention, mutual aid, or direct services
• Knowledge of legislative, political, and legal landscape and issues regarding abortion access

Preferred qualifications:

• Experience with travel/event coordination, vendor management, or light bookkeeping/AP.
• Basic Canva or slide design skills for simple decks and one-pagers.

Work Environment:

• The Brigid Alliance is a New York-originated organization with a fully remote team spread across the U.S.
• The position is open to individuals living in the following states: Alaska, California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Mexico, New Jersey, New York, Oregon, Rhode Island, Vermont, Virginia, and Washington
• This is a full time role requiring 40 hours per week, following a Monday through Friday schedule from 9:00 AM - 5:00 PM Eastern Time.
• Current staff work across Pacific, Central, Mountain, and Eastern time zones; candidates must be able to consistently work the designated hours in Eastern Time.
• This position requires sustained computer use and the ability to work in a remote, technology-enabled environment.

Compensation and Benefits:

This is a full-time, exempt position with a starting annual salary range of $70,000 - $75,000, determined based on experience and alignment with The Brigid Alliance’s salary band and step structure.

The Brigid Alliance uses a non-negotiable salary band framework to ensure internal equity, consistency, and transparency across roles. All offers are made within the established range for this position.

The benefits package includes medical, dental, vision, and life insurance (eligible from first day of employment), paid family leave (16 weeks at 100% salary continuation), 403(b) contributions, PTO (20 days of PTO during the first two years, 25 days of PTO from years two to five, 30 days of PTO for five years or more), nine paid holidays plus an end of year office closure, and a monthly remote work stipend ($150 per month, or $75 per semi-monthly payroll).

The organization also supports professional development with an annual budget of $1,000 per employee, as well as a wellness stipend of $500 per year. Comprehensive benefits details are available upon request.

Apply:

All individuals legally authorized to work in the US and living in Alaska, California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Mexico, New Jersey, New York, Oregon, Rhode Island, Vermont, Virginia, and Washington are invited to apply.

The expected start for this role is late April/early May 2026.

Applications will be accepted on a rolling basis through Friday, March 20, 2026.

To apply, please submit a resume and cover letter here.

Equal Opportunity Statement:

The Brigid Alliance is an Equal Opportunity Employer and believes that the diversity of ideas, experiences and cultures that our employees contribute to our organization is our greatest advantage; we are committed to an equitable workplace where everyone is treated as a respected and valued member of the team. The Brigid Alliance is proud to be an inclusive and equal-opportunity workplace, where all applicants and employees are considered for hire, promotion and job status without regard to sex, race, religion, creed, color, national origin, alienage or citizenship status, gender (including gender identity or expression), sexual orientation, marital or partnership status, age, disability, height, weight, handicap, military or protected veteran status, or any other protected characteristic protected under federal, state or local law.

As an organization working in solidarity with reproductive health, rights and justice organizations, The Brigid Alliance is committed to fostering the leadership and elevating the voices of women, young people, people of color, Indigenous people, immigrants and refugees, low-income people, LGBTQ+, gender non-conforming, and non-binary people, people who have had abortions, people with disabilities, young parents, people who were formerly imprisoned, people who have received funding for abortions, and people living in the many intersections of these experiences. Candidates of all backgrounds, especially those that have been historically underrepresented and/or marginalized, are encouraged to apply.

This is a full-time, exempt position with a starting annual salary range of $70,000 - $75,000, determined based on experience and alignment with The Brigid Alliance’s salary band and step structure.

The Brigid Alliance uses a non-negotiable salary band framework to ensure internal equity, consistency, and transparency across roles. All offers are made within the established range for this position.

The benefits package includes medical, dental, vision, and life insurance (eligible from first day of employment), paid family leave (16 weeks at 100% salary continuation), 403(b) contributions, PTO (20 days of PTO during the first two years, 25 days of PTO from years two to five, 30 days of PTO for five years or more), nine paid holidays plus an end of year office closure, and a monthly remote work stipend ($150 per month, or $75 per semi-monthly payroll).

The organization also supports professional development with an annual budget of $1,000 per employee, as well as a wellness stipend of $500 per year. Comprehensive benefits details are available upon request.