Volunteers of America Northern Rockies - President & Chief Executive Officer

Join Us in Making a Difference: President & CEO at Volunteers of America Northern Rockies

Volunteers of America (VOA) is one of the nation’s largest faith-based human services organizations, dedicated to improving lives since 1896. Volunteers of America Northern Rockies (VOA Northern Rockies) is on a mission to harness hope and re‑shape futures for underserved populations. As a church without walls, we deliver personalized housing, ministry, health and human services that benefit vulnerable individuals, their families and the broader community. Each year, a team of mission‑driven professionals and community partners serve more than 10,000 people across Wyoming, Montana and Western South Dakotas. We are seeking a dynamic and experienced President & CEO to lead our impactful organization into the future.

About the Role: The President & Chief Executive Officer provides strategic leadership and overall direction for VOA Northern Rockies, ensuring mission alignment, sustainable growth and operational excellence. The President & CEO reports directly to the Board of Directors and will oversee all programmatic, operational and external engagement activities to guarantee effective delivery of human services, financial health, organizational visibility, integration of VOA’s faith‑based, inclusive ministry while fostering community partnerships and advancing our vision of service.

Primary Responsibilities:

• Serves as the VOA Northern Rockies' lead minister and ensures that ministry is infused throughout the affiliate’s program services and operations
• Oversee the daily execution of all human services through strong program delivery, management and supervision
• Demonstrate strong relational capacity, fostering authentic and trusting connections across the organization
• Establishes policies, procedures and compliance within all departments
• Works collaboratively with VOA, Inc.
• Maintains VOA Northern Rockies as a Chartered Affiliate
• Ensures that the strategic planning process is inclusive of the Board of Directors, Executive Staff and other team members as appropriate
• Oversees all human resource management functions - including staff recruitment, performance assessment, disciplinary issues, compliance with personnel policies and procedures
• Oversees all legal matters, compliance and business development
• Oversees all organizational fundraising including the VOA Norther Rockies Foundation
• Ensures fiscal stability and fiscal accountability through sound business practices, appropriate accounting procedures and affective revenue cycle management
• Regularly reviews financial statements and ensures programs are operating within budgetary guidelines
• Ensures positive public relations are fostered internally and externally
• Maintains strong working relationships with principles of key federal, state, county and municipal funders
• Determines advocacy priorities within region and effectively engage key legislators on those priorities
• Works with the Board of Directors in supporting their governance responsibilities
• Ensure the Board of Directors receives thorough and accurate information regarding all organizational performance
• Provides staff with opportunities for professional growth and development
• Ensures that the Ministry is integrated within program services
• Promote empowerment across the workforce by delegating effectively and developing emerging leaders throughout the organization

Required Knowledge, Skills and Abilities:

The selected candidate will be required to...

• Be an effective communicator - both oral and written
• Have an ability to maintain a high level of confidentiality
• Be a solutions-based leader
• Have an authentic presence
• Have strong experience in fundraising and solicitation of major gifts
• Be able to engage with diverse political agendas and positions
• Demonstrate integrity and ethical practices
• Be able to work independently and in teams
• Have broad knowledge of social service programs
• Have extensive experience in human resource management
• Have demonstrated success in executive oversight
• Have budgeting and financial management skills
• Have computer skills, including Microsoft Office
• Internally possesses a posture of servant leadership and aligns with organizational values
• Have high emotional intelligence, including empathy, compassion, and interpersonal awareness
• Have a visionary and strategic mindset with proven ability to set direction and ensure effective execution
• Have operational strength with the ability to balance strategic leadership and hands-on management
• Demonstrate courage and resilience, particularly in navigating crisis or organizational challenges
• Have a strong collaborative orientation, encouraging teamwork, shared decision-making, and open communication

Qualifications:

Physical Capabilities:

• Lifting: Requires lifting materials up to 10 lbs.
• Ability to stand or sit at a computer for prolonged periods

Working Conditions:

• The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• This position will take place primarily in an office setting

Education And Experience:

• A Bachelor’s degree in healthcare, social work, education, counseling, business administration or a related field is a minimum requirement, plus five (5) years of executive leadership experience in a not-for-profit organization; or an equivalent combination of education and executive leadership experience demonstrates the competencies required for the role
• A Master’s degree in the aforementioned areas of study plus ten (10) years of executive leadership experience in a not-for-profit organization is preferred

Travel:

• This role is based at the VOA Northern Rockies administrative office in Sheridan, Wyoming and requires regular local, regional and national travel. Travel includes visits to affiliate programs, partner organizations, events, meetings and conferences. VOA Northern Rockies operates programs throughout Wyoming, Montana and western South Dakota

Additional Requirement:

• Must be willing to become a Commissioned Minister within the Church of Volunteers of America within initial 3 years

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

Employment with VOA is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Senior Vice President of Human Resources.