Development Coordinator

Organizational Overview:

MetroSquash was founded in 2005 as an out-of-school time program for Chicago Public School students. The first MetroSquash class consisted of 10 fifth-grade students, and utilized squash courts and classroom space at the University of Chicago. A grade level was added each year to realize a service pathway from 5th grade through post-secondary completion. In 2015, the organization raised over $8M to construct a permanent home - the 8-court Hussain MetroSquash Center in Woodlawn. MetroSquash has 20 full-time staff serving over 500 students and their families annually. In 2018, MetroSquash opened its first satellite location in Evanston to serve students just north of Chicago. MetroSquash Evanston currently serves 70+ 6th-12th graders and utilizes court space at the McGaw YMCA.

Position Summary:

The Development Coordinator plays a vital role in advancing MetroSquash’s mission by supporting fundraising operations, communications, and special events. Reporting to the Interim Director of Development, Marketing, & Communications, this position helps ensure smooth and accurate data management, effective fundraising systems, and engaging donor experiences that build long-term relationships and drive impact.

The ideal candidate is organized, detail-oriented, and mission-driven — someone who thrives in a collaborative, fast-paced environment and values the opportunity to connect donors and community partners with meaningful ways to support youth empowerment and educational equity.

Key Responsibilities:

Development Operations

• Support the day-to-day donation processing and reconciliation across CRM and fundraising platforms (Salesforce and GoFundMePro).
• Maintain accurate and complete donor records to support effective stewardship.
• Coordinate donor acknowledgment processes, ensuring timely, personalized thank-you letters and tax receipts in compliance with IRS regulations.
• Collaborate with the Interim Director of Development, Marketing, & Communications to refine and implement development operations policies and strategies.

Fundraising & Events

• Provide logistical and administrative support for key fundraising events, including the MetroSquash Cup, Golfing for Graduates, and Fall Gala.
• Coordinate and optimize online fundraising platforms to enhance the donor experience and support campaign goals.
• Support donor stewardship and engagement across both Woodlawn and Evanston locations.

Communications & Marketing

• Assist in developing fundraising materials, event collateral, and digital content that highlight the MetroSquash mission and impact.
• Create and schedule engaging social media content and email communications to connect with donors and community members.
• Maintain and update all MetroSquash social media sites including; Facebook, Twitter, Instagram, LinkedIn, and YouTube
• Collaborate with internal teams to ensure consistent, inclusive, and mission-aligned messaging.

Volunteer and Mentor Program

• Manage all aspects of volunteer committees and volunteer coordination, including but not limited to, staffing, recruitment, supervision, training and acknowledgement
• Develop and maintain event and volunteer databases
• Manage all aspects of the Mentor Program including recruitment, matching, and ongoing training

Qualifications

• Bachelor’s degree and 1–3 years of experience in nonprofit development, communications, or a related field.
• A valid driver’s license, acceptable driving record, and ability to drive a 12–15 passenger van are required.
• Familiarity with Salesforce or similar CRM platforms preferred.
• Strong written, verbal, and interpersonal communication skills.
• Exceptional organizational and time management abilities with attention to detail.
• Demonstrated ability to manage multiple priorities and meet deadlines.
• Collaborative, professional, and inclusive approach when engaging with donors, volunteers, and colleagues.
• Creative thinker with an interest in storytelling and digital engagement.
• Commitment to MetroSquash’s mission and values of equity, inclusion, and youth empowerment.

Compensation & Benefits:

MetroSquash offers a competitive salary and comprehensive benefits package, including:

• 15 vacation days and 5 sick days in the first two years, increasing with tenure.
• Health and dental insurance coverage.
• Simple IRA plan with employer matching.

Other: Must be eligible to work in the United States.

How to Apply:

Interested candidates should email a resume and cover letter to careers@metrosquash.org, with “Development Coordinator” in the subject line.

No phone calls, please.

MetroSquash offers a competitive salary and comprehensive benefits package, including:

• 15 vacation days and 5 sick days in the first two years, increasing with tenure.
• Health and dental insurance coverage.
• Simple IRA plan with employer matching.

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