Marketing Assistant

Jewish Family & Children’s Service seeks a Marketing Assistant to support implementation of the agency’s marketing strategy. The Marketing & Communications team, part of the Institutional Advancement department, builds awareness and support for JF&CS’s broad range of services that help individuals and families strengthen resilience and well-being across the lifespan.

Reporting to the Director of Marketing & Communications, the Marketing Assistant plays a key role in executing content strategy across digital and print channels. This position is part of a small, collaborative in-house team supported by external vendors and works closely with staff across the agency’s diverse social service programs.

JF&CS is a complex agency serving more than 16,000 people each year, offering an opportunity to do mission-driven work with meaningful social impact. This full time, non-exempt position (36.25 hours per week) offers an annual salary of $45,000-$48,000, paid at an hourly rate of $23.87-$25.46. The role follows a hybrid work schedule requiring at least three onsite days per week in our Waltham office.

Primary Duties and Responsibilities

Digital Media

• Regularly update the JF&CS website—including blog posts and program pages—with timely content tightly aligned to organizational messaging and optimized for search.
• Support creation of the monthly Making Connections e‑newsletter, including segmentation, strategy, and performance tracking.
• Develop and maintain the infrastructure of JF&CS’s email marketing program, including managing contacts and lists, segmenting audiences, and running campaigns in Constant Contact.
• Support paid and organic social media strategy across Facebook, Instagram, LinkedIn, and additional platforms as needed.
• Use data and analytics to inform decision‑making across newsletters, social media, website content, and other outreach efforts

Writing & Content Strategy

• Write and edit a wide range of content, including blog posts, website landing pages, newsletters, flyers, social media posts, and other collateral.
• Ensure brand, voice, and messaging consistency across all written materials.
• Identify and cultivate partnerships and channels that expand the reach of JF&CS content.

Design

• Use Adobe Creative Cloud, Canva, and other design tools to produce collateral aligned with the JF&CS brand for social media, website content, printed mailings, donor appeals, and other uses.

Project Management

• Work with staff across JF&CS to support the marketing needs of the agency’s diverse social service programs.
• Provide marketing and communications support for fundraising appeals, donor outreach, and key Development events.
• Use project management software to develop and execute workplans, communicate with partners, and meet deadlines.

Knowledge, Experience, and Skills

Education/Experience Requirements:

• Bachelor’s degree or equivalent experience
• At least one year of experience (including internships) in marketing, communications, or a related field.

Skills and Competencies:

• Strong writing skills and the ability to communicate complex information clearly and effectively to diverse audiences
• Social media savvy across various platforms
• Excellent attention to detail and strong organizational skills
• Ability to work well in a team environment
• Ability to work independently, manage multiple priorities, and adapt to shifting needs in a complex environment
• Strong computer skills, including Microsoft Office; Adobe Creative Cloud, Canva, and/or other design platforms; Salesforce or other databases; Constant Contact or other email marketing platforms, with the ability to learn new technology quickly
• Experience in a nonprofit or social services environment is a plus, as is familiarity with the Greater Boston Jewish communal landscape.

If you are interested in this position and have most—but not necessarily all—of the desired skills and experience, we encourage you to apply. Please note: A cover letter is required to be considered for this role.

About JF&CS

For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.

We have a strong culture of professional development, work-life balance, and promotion from within.

JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.

Immediate eligibility for medical insurance, dental, vision, retirement plan; no waiting period

Paid time off includes ample sick time, 22 days of vacation, in addition to national and some Jewish holidays

403(b) Retirement Plan Options

Automatic Enrollment into Basic Life and AD&D insurance plans- no cost to you