Legal Intake Specialist – Immigration Legal Services

ABOUT RIAN IMMIGRANT CENTER Rian Immigrant Center offers a comprehensive, multi-service approach to supporting families from more than 126 countries. Rian provides the immigration legal, resource and support services to immigrants with a need to gain stability, security, and build pathways to success. Rian was founded in 1989 by a group of immigrants, and we have assisted over 40,000 immigrants make successful transitions to new beginnings in New England.

In addition to our services, rooted in the tradition of welcoming others and social justice, we help newcomers find community, and stand up for immigration policies that are humane and just. We are proud to continue the tradition of welcoming immigrants to this country and working together to create a better future for all. Rian strives to intentionally create an environment for staff, individuals we serve and others, that fosters intercultural belonging, and is anti-racist and equitable. We are committed to valuing and promoting anti-racist ideas and policies.

RESPONSIBILITIES

• Triage clients via phone to determine their legal issue and liaise with Immigration Legal Services staff to schedule legal consultations
• Provide administrative support for the Immigration Legal Services department, including opening initial client intakes, other data entry, reporting, and closing cases
• Interpret during client appointments as needed
• Support the mission and values of Rian by demonstrating a commitment to social justice and equity; actively participating in Rian's efforts toward being an anti-racist organization; and value, promote, and integrate anti-racist ideas and policies into our work.
• Perform other tasks as required by supervisor
• Participate in departmental and agency wide meetings: training, events, etc.

QUALIFICATIONS

• A commitment to the overall mission and values of the Rian Immigrant Center
• Spanish fluency required; Portuguese, Haitian Creole or French language skills a plus
• An interest in immigration law desired but not required
• Great organizational skills and attention to detail
• Articulate and clear communicator
• Highly motivated, able to work independently and as part of a team
• Competent in using Microsoft Word, Excel and databases (Salesforce experience a big plus)
• Good interpersonal skills – friendly, helpful, and “can do” attitude
• Ability to handle confidential information with the highest level of discretion.

WORKING AT RIAN

Our staff of immigration attorneys, social workers, educators, youth workers and others, bring enthusiasm and a commitment to our mission and the work at the Center. Our generous benefits package includes a hybrid work environment with flexible worktime, health benefits, 20 vacation days, 15 holidays, 5 sick days, and a 403(b) plan.