Director of School Support

Position Overview

The Director of School Support will lead MCSA’s efforts to strengthen the quality, sustainability, and continuous improvement of Mississippi’s public charter schools. Reporting to the Executive Director, this position will serve as a trusted partner to school leaders, helping them identify challenges, access technical assistance, strengthen organizational practices, and use performance data to inform improvement.

A central responsibility will be leading the implementation and ongoing use of MCSA’s emerging data infrastructure system designed to identify sector-wide trends, monitor school performance, and provide earlier, more targeted assistance. The Director will approach performance monitoring as a tool for partnership and continuous improvement, maintaining appropriate confidentiality and working collaboratively with school leaders to identify needs and develop responsive support strategies.

The Director will also manage leadership development initiatives, coordinate school support partnerships, and help build a responsive and high-value member services model. This is a unique opportunity to establish a new organizational function and shape how MCSA supports charter schools statewide.

What Success Looks Like in Year One

During the first year, the Director will:

• Establish a consistent and responsive school support model for MCSA member schools.
• Lead the phased onboarding of schools into the Performance Framework Dashboard.
• Implement recurring data collection, performance review, and school support routines.
• Produce actionable analyses that inform MCSA’s school support priorities.
• Strengthen relationships with school leaders and improve their access to relevant technical assistance.
• Advance MCSA’s leadership development partnerships and initiatives.
• Establish measurable systems for tracking school engagement, support delivery, and program impact.

Key Responsibilities

School Support and Continuous Improvement

• Build and lead MCSA’s statewide school support function, including the design and delivery of services that strengthen school quality, organizational effectiveness, and long-term sustainability.
• Develop trusted relationships with charter school leaders to identify academic, operational, financial, and governance needs and coordinate timely, targeted assistance.
• Establish systems for assessing school needs, delivering MCSA-led support, leveraging external partners, and evaluating the effectiveness of assistance provided.

Performance Monitoring and Data Infrastructure

• Lead implementation and ongoing management of MCSA’s performance monitoring system, including school onboarding, data collection, validation, analysis, and reporting.
• Monitor school and sector performance, identify emerging risks, and translate findings into proactive support strategies and actionable recommendations.
• Establish data quality standards, review protocols, and confidential information-sharing practices that promote responsible data use and maintain trust with participating schools.
• Independently manage routine system operations and coordinate technical enhancements with external partners as needed.

Leadership Development and Strategic Partnerships

• Manage MCSA’s University of Mississippi Principal Corps partnership, including fellow recruitment, partner coordination, and program outcomes.
• Develop leadership pipelines, professional learning opportunities, and strategic partnerships that strengthen school leadership and organizational capacity.
• Collaborate with MCSA colleagues to align school support initiatives with membership services, leadership convenings, and broader organizational priorities.

Program Management and Organizational Leadership

• Establish work plans, budgets, milestones, and performance measures for school support initiatives.
• Manage relevant grant deliverables, consultant relationships, and reporting requirements.
• Collaborate across the MCSA team and represent the organization in partnerships and statewide conversations related to school quality and improvement.

Qualifications

Required:

• Bachelor’s degree in education, public policy, nonprofit management, organizational leadership, or a related field.
• At least five years of progressively responsible experience in K–12 education, school leadership, charter school operations, education nonprofits, or a related field.
• Demonstrated experience supporting school improvement, managing programs, or building strategic partnerships.
• Demonstrated experience managing data collection, quality assurance, performance analysis, and reporting processes to inform organizational or school improvement decisions.
• Ability to interpret academic and organizational performance data and translate findings into actionable recommendations.
• Strong project management, organizational, relationship-building, and communication skills.
• Experience working collaboratively with school leaders and diverse stakeholders.
• Ability to manage multiple priorities in a growing organization.
• Willingness to travel throughout Mississippi.

Preferred:

• Master’s degree in education, educational leadership, public administration, or a related field.
• Experience as a school leader, network leader, or senior education program leader.
• Knowledge of Mississippi’s public education landscape and charter school sector.
• Experience with charter school accountability, authorizing, governance, or school operations.
• Experience implementing data dashboards, performance monitoring systems, or continuous improvement frameworks.
• Experience launching new programs or organizational functions.

What We Offer

• Competitive Salary: $80,000–$105,000, based on experience.
• Flexible Work Environment: Based in Mississippi in a remote/hybrid work environment.
• Comprehensive Benefits Package: Includes flexible paid time off, comprehensive health coverage, and employer-matched retirement contributions.
• Professional Growth: Opportunities for advancement and leadership within a mission-driven, entrepreneurial team.
• Meaningful Impact: Play a key role in shaping systems and advancing the future of the charter school sector in Mississippi.

Equal Opportunity Statement

MCSA is an equal opportunity employer and encourages individuals of all backgrounds to apply. We are committed to building a diverse and inclusive team that reflects the communities we serve.

To apply, please forward a statement of interest and resume to info@discovermscharters.org. Your statement of interest should address the following prompt:

• Your interest in MCSA: What interests you about leading school support efforts through the Mississippi Charter Schools Association?
• Your approach: Drawing on your professional experience, how would you approach building a school support function that helps charter schools improve, address challenges, and access the support they need to succeed?

The deadline to apply is Monday, November 30, 2026.