People and Talent Manager, Humanitarian Programs Business Partner (HRPB)

Position Title: People and Talent Manager – Humanitarian Programs Business Partner

Department: HQ People and Talent

Location: Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA

Key Relationships:

Reports to: Associate Director, Global People Operations

Direct Reports: None

Assignment Type: Full time

Compensation: $67,000 to $74,300

We will determine where the salary offer will fall within this range based upon the evaluation of the competencies during the stages of the recruitment process. Our transparent and equitable pay bands, as well as our salary offer based on the qualifications evaluated in our process, are integral parts of our organizational systems and intentional culture. The salary offer is not negotiated as we know that negotiation is not aligned with equity and best practices for ensuring fair pay for employees of all identities and backgrounds.

Benefits: Details can be found on our Americares careers page

Application Requirements: Resume and completed application questions

About Americares:

Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 80 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.

Americares Values: 

We create global community, treating people as they want to be treated.

We respond effectively and responsibly, putting plans into practice.

We embed ethics and equity in our work and workplace.

We are better together; partnership is at our core.

We ask and listen, to create sustainable solutions for a healthier tomorrow.

We commit to quality, growing and improving to ensure individuals and communities thrive.

Key Outcomes:

In the first 90 days, this role will:

• Actively participate in onboarding

• Learn and model the organization's values

• Start relationship building with People and Talent (P&T), Humanitarian Programs (HP), and other key stakeholder teams

• Learn and become familiar with working documents, contracts formats, and Humanitarian mobilization/demobilization SOPs

• Maintain a P&T Response Tracker

In the first 6 months, the role will:

• Enhance P&T Humanitarian Response mobilization and demobilization checklists and processes

• Collaborate with relevant partners to maintain updated roster member files

• Support with developing a P&T humanitarian response philosophy

In the first year, the role will:

• Effectively provide guidance and support to Humanitarian Programs for issues on contracts, contribute to humanitarian response playbook and other deliverables from assigned projects

• Perform a gap analysis regarding the Humanitarian Programs debrief process; seeking to understand how we might refine our P&T debrief procedure

• Enhance duty of care procedures and safeguarding systems for mobilized employees and roster members

Duties and Responsibilities:

• Lead the People Operations emergency response mobilization and demobilization processes for global roster members and deployed employees

• Provide People Operations guidance regarding compliance, contracts, labor law, pay and benefit equity, and other considerations to the HP team to help inform their decisions about budget and programmatic parameters for readiness and response contexts

• Support compliance with legal and governmental reporting requirements

• Lead all employee relations matters for short-term response staff in coordination with the emergency response team; support Associate Director with long-term employee relation matters

• Conduct pre-departure briefing/training to ensure staff have all the documents and necessary information for successful deployment

• Enhance duty of care and safeguarding SOPs, support, and policies for mobilized employees and roster members

• Lead special global people operations projects determined based on organization priorities

• Responsible for keeping roster members' files up to date, as well as employees who will be mobilizing

• Maintain and update a global People Operations response tracker

• Ensure timely payment for short-term humanitarian responders

• Coordinate and administer response personnel performance reviews

• Be on-call during humanitarian responses

• Execute P&T-related administrative duties

• Actively model and contribute to Americares values, work culture and mission

• Engage in and contribute to team spaces with openness, global competencies, and a growth mindset

• Other duties and responsibilities as assigned

Requirements for the role:

• Demonstrated experience in People and Talent within non-profit contexts that are fast-moving and require managing multiple concurrent urgent projects

• Ability to work independently to create process and systems enhancements for stakeholders

• Deep collaboration and partnership skills with cross-functional teams in multiple locations

• Exceptional written and verbal communication skills

• Excellent project management and organizational skills

• Impeccable attention to detail

• Experience writing and enhancing people operations SOPs

• Availibility on-call and in off-hours/times during humanitarian responses

• Able to travel up to 25% to emergency response locations

• US work authorization with no travel restrictions

Preferred Competencies for the role:

• Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Colombia, etc.), in addition to English.

Additionally, our core competencies as an organization are:

Ownership and results

Communication

Problem solving

Equity and inclusion

Teamwork and conflict resolution

Leadership

Prioritization

Management

Strategy and planning

Decision making

We know not all applicants will demonstrate all the competencies we’re looking for, and that women and underrepresented groups tend to not apply unless they meet all the requirements. We encourage you to apply even if you do not check all the boxes above, and we look forward to reviewing your application holistically.

What you can expect in the interview process if you move forward at each stage:

• Video interview with People and Talent (1 hour)

• Competency exercise (1 hour)

• Video interview with direct supervisor (1 hour)

• Video interview with panel of internal stakeholders (1 hour)

• Reference check

• Offer for top candidate!

• Background check and onboarding

Americares complies with the EEOC: https://www.eeoc.gov/laws

Americares is currently authorized to support remote work employees in the following locations: CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA. Please note that we do not provide relocation assistance at this time. #LI-REMOTE

Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.

If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.