Donor Relations Manager

Glen Echo Park Partnership for Arts and Culture seeks a Donor Relations Manager to cultivate donor relationships and maintain full and accurate donor data in the donor CRM. This position assists with planning and executing donor events and the annual gala. It supports the Director of Development in implementing development and fundraising strategies to grow the Partnership’s supporter base and donation revenue.

THE JOB

Donor Management:

• Responsible for the management of all donor records in the CRM system for fundraising
• Manage donation processing, donor acknowledgements, and donor CRM maintenance, including maintaining accuracy of donor information
• Consolidate donation information from multiple databases to produce donor reports and generate mailing lists
• Reconcile donations with accounting staff on a quarterly basis
• Research and track information about our major donors
• Establish and manage information-tracking processes regarding acknowledgement, recognition, ongoing communications and continued cultivation of past and current donors

Member and Donor Cultivation:

• Manage and implement small to mid-size donors/members program, including promotion, solicitation, acknowledgement and renewal
• Network, solicit and follow up with current and prospective donors/members

Donor Events:

• Support the Director of Development and the Development Committee in planning and implementation of the annual spring gala by coordinating event logistics, tracking ticket sales, securing silent auction items, managing the auction database, and soliciting program ads
• Organize donor cultivation and stewardship events for members and donors
• Solicit in-kind donations for donor cultivation and fundraising events
• Design and produce invitations and signage for events and fundraising campaigns
• Provide staff support at annual Park events, as requested

Appeals & Grants:

• Write copy for fundraising appeals and emails in coordination with the Director of Development
• Support drafting of grant proposals

Board and Committees:

• Support logistics and attend Development Committee meetings (monthly) and in-person Board meetings (4-5 per year)
• Compile and distribute notes for Development Committee and Board meetings
• Perform other duties as assigned to support Director of Development

Performs other related duties as assigned

Work Schedule and Hours

Regular work hours are 9:30 am to 6:00 pm from Monday to Friday. Some additional evening and weekend hours are required for events and meetings.

WHAT'S NEEDED

Education & Experience

• Bachelor's degree or equivalent
• A minimum of 2 years experience in development, membership and/or event management

Required Skills & Abilities

• Proven experience working with a donor database or CRM software
• Proficient with Microsoft Office programs; design software such as InDesign or Canva
• Excellent organizational skills and attention to details
• Strong interpersonal and communication skills (written and verbal)
• Speak and understand English fluently to engage members and donors
• Ability to work independently

Physical and Other Requirements:

• Must be able to work onsite and have reliable transportation to and from Glen Echo Park including during hours when public transportation is not operating.
• Must be able to sit at a desk and work on a computer for prolonged periods of time.
• Must be able to lift and move objects in excess of 40 lbs.
• Must be able to walk or stand on your feet for long periods of time while working in a multi-facility environment with extensive park grounds and a variety of facilities both historic and renovated to assist with events. Many of the buildings have stairs.

• Paid time off: 10 days vacation in the first year, 7 holidays, 4 floating holidays, sick and safe leave
• 401K available after 12 months (up to 5% of salary matched, no vesting)
• Partial employer funded health plan offered (after 90 days)
• Long term disability insurance (option to participate)

Fluency in English - speaking, understanding, and writing