U Street Main Street Manager

Organization

District Bridges is a 501(c)(3) nonprofit organization in Washington, DC with a mission to enrich

neighborhood vitality by bridging community engagement and economic development

opportunities so individuals, businesses, and organizations can thrive together.

Position Summary

Primary Roles: Relationship Development, Workplan and Budget Implementer, Events and

Partnerships

Exempt, full-time

The Main Street Manager (MSM) is a full-time position, responsible for the successful

development and implementation of the designated Main Street corridor. This position is

responsible for all programmatic activities required by the designated Main Street grant awarded

by the Department of Small and Local Business Development (DSLBD).

The MSM reports to the Director of Main Street Programs & Communications (DMSC) and will develop and maintain a deep

knowledge of the local business and historical landscape of the Main Street corridor, relevant

stakeholders, technical assistance programs, and the approved programmatic workplan in

pursuit of District Bridges’ mission. In partnership with the Executive Director (ED) they are

responsible for the management and development of relationships with key stakeholders in the

corridor to include business owners, residents, nonprofit leaders, government leaders, and

community leaders. They will work to develop the Main Street Neighborhood Strategy Council

comprised of community stakeholders and implement the annual workplan.

The MSM has strong customer service skills, stewarding the relational and programmatic

development of the designated Main Street program following the approved workplan to achieve

the outlined objectives. The MSM operates at all times in a transparent, inclusive, ethical, and

sustainable manner.

Responsibilities

Programming

• Oversee all projects and services related to the Main Street program, including events,

SBTA programs, and placekeeping initiatives;

• Develop and implement a comprehensive annual workplan rooted in community needs,

and set and manage project budgets in pursuit of the Main Street’s goals and objectives;

• Co-develop and manage a Neighborhood Strategy Council comprised of community

stakeholders with at least 2 committees;

• Work with OD to identify contract needs in pursuit of programmatic activities - TA

providers, marketing consultants, events, etc. - and monitor progress towards

deliverables; and

• Manage multiple partnerships resulting in joint activities, events, campaigns, etc. that

foster neighborhood connectivity.

Relationships

• Build and maintain strong relationships with business owners and landlords on the

corridor using available resources to support and strengthen the business community;

• With the Community Engagement Coordinator, develop and maintain a diverse and

inclusive volunteer corps;

• Develop a diverse network of stakeholders including business owners, building owners,

developers, nonprofit leaders, government leaders, faith leaders, schools, and residents;

and

• Develop a network of resources to assist in priority areas such as technical assistance,

direct services, and government relations.

Data Collection and Reporting

• Work with the ED to ensure meaningful and measurable goals are set for each

programmatic activity;

• Maintain an up-to-date database of Main Street businesses and stakeholder contact

information in Salesforce;

• Ensure that technical assistance data is gathered and properly collected, stored,

analyzed in the Salesforce platform for all staff and consultants interacting with Main

Street businesses and partners;

• Report on the impacts, achievements, and expenses of the Main Street program; and
• Work with the ED to report to DSLBD as required.

Events

• Work to plan, promote, partner on, and execute annual and one-time events that

highlight the unique characteristics and history of the corridor;

• Ensure events are used as an opportunity to bring together all segments of the Main

Street corridor’s population and gather data on participants; and

• Cross-promote the Main Street corridors across the District Bridges network.

Communications

• Oversee internal and external communications regarding the Main Street program,

including its webpage, social media, newsletter, and print and online publications in

collaboration with a marketing consultant;

• Develop and maintain communications plan, schedule, and editorial calendar, to include:
• Content for monthly resident and business newsletters;
• Timely updating of District Bridges website’s Main Street program page;
• Regular outreach to local and regional audiences through other organizations

and publications;

• Seek opportunities for District Bridges to be a partner or sponsor of other organizations’

events, particularly those which serve segments of the local business community.

Fundraising

• In partnership with the ED, work with the Neighborhood Strategy Councils to fundraise

for Main Street activities with a minimum goal of $40,000 annually;

• Explore opportunities to solicit private and public-sector support, in the form of grants,

gifts, donations, memberships, sponsorships, and contracts;

• Build relationships with donors and donor groups who work in areas related to District

Bridges’s mission and initiatives; and

• Maintain donor lists in Salesforce.

Organization

• Participate in annual goal setting and workplanning using EOS (Entrepreneurial

Operating System), ensuring that all Main Street activities map to the overarching

organizational goals and adhere to the District Bridges Strategy Screen;

• Participate in a vertical and horizontal Annual Review Process; and
• Support other Main Streets and team members with projects, events, etc.

Skills, Knowledge, and Experience

• High School Diploma or GED required
• Knowledge of the U Street neighborhood and history required
• 3-5 years experience (Manager) or 5-8 years experience (Director) in events, nightlife

management, community building, neighborhood development, program management,

creative placekeeping, volunteer management, and relationship development preferred

• Technically proficient, with experience in project management and CRM systems

preferred

• Strong customer service skills with the ability to communicate easily, respectfully, and

professionally with stakeholders of all ages, ethnicities, and socio-economic

backgrounds is required

• Attention to detail with the ability to quickly maneuver between macro strategic thinking

and micro program management is required

• A collaborative and cooperative mindset is required

• 100% medical insurance coverage at the Silver Level and access to dental insurance at a group rate
• Unlimited PTO
• Paid Federal and Local Holidays (16)
• Access to an organization sponsored 401K plan
• Professional de