Operations and Development Assistant

Who We Are

United States of Care (USofCare) is a non-partisan non-profit organization on a mission to ensure that everyone has access to quality, affordable health care regardless of health status, social need, or income. At USofCare, we envision an equitable, easy-to-navigate health care system that provides all people with dependable, personalized coverage throughout life’s changes and we have the approach and data to ensure that this future is possible.

In order to achieve our people-centered mission, USofCare has developed highly intentional organizational values and is committed to building a diverse team at all levels of our organization, cultivating an inclusive culture, and engaging with people who bring different perspectives and lived experiences to our efforts. We strive to pursue unity over uniformity and listen closely to the unique interests, abilities, needs, and backgrounds of every employee. We strongly encourage applicants from diverse backgrounds and communities, particularly those from traditionally underrepresented constituencies, to apply to join our growing team.

For more information about USofCare, please visit unitedstatesofcare.org.

Position Overview and Responsibilities

USofCare is seeking a full time Operations and Development Assistant to support the whole of the organization in day-to-day fundraising and administrative functions. This position is part of both the Operations and Development Departments, and reports to both the Chief Operating Officer and Chief Development Officer.

This administrative position is multi-faceted and dynamic, and will serve as a liaison between the Development and Operations departments to ensure that each department has what it needs to function at the optimal level. For the Operations Team, the Assistant will help manage a virtual office environment, coordinate and schedule across teams, conduct bookkeeping and record keeping functions, assist in planning and coordination of events, prepare agendas, make travel arrangements, and assist in human resources functions like onboarding or offboarding or benefits management. On the Development Team, the Assistant will conduct prospect research, maintain donor records and data entry, and assist in the implementation of fundraising initiatives, process gifts and initiate acknowledgement and pledge letters, maintain calendars and agendas, and coordinate scheduling for Executive Team members.

The Operations and Development Assistant understands and values the importance of administrative roles, is entrepreneurial and collaborative, has strong organizational skills and excellent attention to detail, has excellent communication skills, and manages to meet deadlines. They “manage up” on the progress of assignments and takes direction well. They are able to multitask and work independently.

Qualifications

To be successful in this role, you must have a strong commitment to ensuring everyone has access to quality, affordable health care, and have a dedication to operating in a diverse, bipartisan, learning atmosphere that explores multiple policy solutions to achieve our mission. You are willing to respect different points of view, have experience working on a diverse team, and are committed to applying an equity lens in all your work.

• You hold a minimum of 1 year of professional administrative experience (internships count toward this experience) in bookkeeping, office management, development, grants management or equivalent position with similar responsibilities. Experience working in a nonprofit is preferred;
• You have a demonstrated interest in an operations, administrative, or development role, and you are able to remain flexible and enthusiastic about working in a startup-like environment and are willing to take on a wide range of tasks;
• You possess high attention to detail, and the ability handle and manage multiple projects, tasks, and deadlines at once and are able to deal with competing priorities from multiple sources, with effective communication to ensure priorities are understood;
• You are flexible, and are able to handle new challenges with confidence and a positive attitude, and when needed you are able to embrace ambiguity, and to use the organization’s collective intelligence to solve problems, weigh outcomes, and take informed risks;
• You must have the highest ethical standards, and be able to respect and handle confidential information;
• Experience with bookkeeping, fundraising data entry, and records and document management using platforms like Intacct, Raiser’s Edge NXT are preferred, but not required;
• Experience using Microsoft Office and GSuite applications are required.

This position is full-time and is fully remote, though candidates must be located in the Washington, DC metro area and be able to commute to Washington, DC weekly as needed.