Work Skills Coach

Position Summary

The Work Skills Coach (DSP) plays a critical role in supporting young adults with autism and other developmental disabilities in a community-based retail training program. This position focuses on teaching vocational, social, and daily living skills to help participants achieve greater independence and employment readiness.

The Work Skills Coach provides person-centered support in alignment with each participant’s individualized goals, OPWDD Life Plan, and Staff Action Plan. This role emphasizes skill-building, positive behavioral supports, and inclusion in a real-world work environment.

Work Schedule

20–25 hours per week

Monday–Thursday, 9:30 AM – 2:00 PM

• Key Responsibilities
  • Provide direct support, instruction, and positive reinforcement to program participants
  • Teach and model workplace skills including communication, teamwork, time management, and customer service
  • Support participants in learning retail operations and job readiness skills in a hands-on environment
  • Implement individualized goals in accordance with each participant’s Life Plan and Staff Action Plan
  • Promote independence, self-advocacy, and confidence through person-centered approaches
  • Support social, emotional, and behavioral development using appropriate strategies and interventions
  • Foster a respectful, inclusive, and supportive learning environment
  • Observe, document, and track participant progress in accordance with program and Medicaid requirements
  • Utilize approved assessment tools to evaluate skill development and outcomes
  • Collaborate with staff, volunteers, and families to ensure consistent support
  • Ensure the health, safety, and well-being of all participants at all times
  • Participate in staff meetings and ongoing trainings as required
  • Assist with retail operations, including customer interactions, merchandising, and cash handling
  • Perform other related duties as assigned to support program success

Compliance Responsibilities

• • Follow all policies and procedures in accordance with OPWDD and agency standards
  • Deliver services in compliance with Medicaid-funded Self-Direction guidelines, as applicable
  • Maintain accurate and timely documentation to support service delivery and billing
  • Complete and maintain all required trainings (e.g., Mandated Reporter, safety trainings)
  • Adhere to confidentiality standards in accordance with HIPAA
  • Report incidents, concerns, and changes in participant status in accordance with OPWDD guidelines
  • Promote and protect the rights of individuals receiving services

Qualifications

• • Bachelor’s degree or equivalent experience in direct support, education, social work, vocational training, or related field
  • Experience working with individuals with autism or other developmental disabilities preferred
  • Strong understanding of person-centered practices and inclusive employment principles
  • Excellent communication, organizational, and interpersonal skills
  • Ability to work both independently and collaboratively
  • Strong attention to detail, especially with documentation and cash handling
  • Ability to multitask and adapt in a dynamic environment
  • Basic computer and technology skills required
  • Fluency in English required

Additional Requirements

• • Must be authorized to work in the United States
  • Must successfully complete all required background checks
  • Ability to travel locally, if required
  • Valid driver’s license preferred

Compensation

• • Hourly rate: $20–$25 per hour, commensurate with experience and qualifications
  • This is a part-time position; benefits eligibility will be discussed during the hiring process
  • Opportunities for professional development and growth

Physical Requirements & Work Environment

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations will be provided in accordance with applicable laws.

• • Ability to stand and walk for extended periods in a retail and training environment
  • Ability to move throughout program, retail, and office spaces
  • Ability to lift and carry up to 25 pounds occasionally
  • Ability to use a computer, phone, and point-of-sale system
  • Ability to observe and respond to participant needs in real time
  • Ability to assist with event setup, including moving tables, chairs, and displays

Equal Employment Opportunity Statement

Yes She Can, Inc. is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other protected status under applicable law.

To apply please email a cover letter and resume to robin@yesshecaninc.org.

Fluency in English required.