Chief Of Administration

Position Summary

The Chief of Administration provides strategic leadership for the organization’s administrative functions, ensuring alignment with SARC’s mission and values. This role oversees Human Resources, Facilities, Administration, and Professional Development, and collaborates with leadership to maintain operational excellence, compliance, and a positive organizational culture.

Core Responsibilities

Human Resources

• Lead recruitment and onboarding for all staff; ensure equitable and inclusive hiring practices.
• Oversee professional development programs and coaching aligned with organizational goals.
• Maintain and keep records up to date in Human Resources Management System and Talent Learning System.
• Maintain and update HR policies, Employee Handbook, and compliance with labor laws.
• Implement compensation and benefits programs.
• Monitor performance evaluation processes and provide guidance to managers.
• Develop initiatives that promote employee well‑being, positive organizational culture, and staff retention.
• Administer workers’ compensation, Maryland FAMLI, and OSHA reporting requirements.
• Advise and assist leadership on employee relations and progressive discipline.

Operations & Facilities

• Create, update, and maintain agency-wide policies and procedures to ensure compliance with legal requirements, funding regulations, and best practices.
• Collaborate with leadership to implement operational standards that promote efficiency, safety, and mission alignment.
• Work with Executive Leadership to identify operational gaps and opportunities and support cross‑departmental initiatives that strengthen services.
• Oversee facility management and technology systems; provide backup support for administrative and facility related duties.

Budget & Grant Management

• Oversee grant compliance and reporting, providing strategic support to the CEO in managing funding requirements and deadlines.
• Contribute to grant proposal development as a secondary writer and ensure accuracy in data-driven reporting.
• Serve as backup for financial operations, including payroll processing and check requests in QuickBooks, ensuring continuity of financial workflows.
• Monitor and validate grant-funded timesheets to maintain strict adherence to funding guidelines.
• Collaborate with Donor & Community Engagement Team to analyze fundraising performance metrics and deliver actionable insights to the CEO for strategic decision-making.
• Process staff credit card purchase requests to meet client needs.

Qualifications

• Bachelor’s degree in management, human resources, or human services field (Master’s preferred).
• Minimum 4 years of management experience, including personnel management and employee relations.
• Strong leadership, problem-solving, and communication skills.
• Experience with human resources compliance, policy development, and organizational systems.
• Must pass a criminal background check.
• Prefer to have the Professional in Human Resources (PHR); the SHRM – Certified Professional (SHRM-CP)

Medical, Dental, Vision, Retirement

The ability to effectively present information and respond to questions from groups of managers, clients, and customers.