REVENUE PRODUCTS ASSOCIATE

High Country News is hiring a Revenue Products Associate to support the growth and diversification of our revenue programs in support of our award-winning nonprofit media organization.

The Revenue Products Associate is a key member of HCN’s Product & Marketing team, supporting and improving a broad range of earned‑revenue programs including advertising, classifieds, underwriting, merchandise, and group sales. This role combines outward‑facing relationship building with strong internal coordination and process improvement, applying product thinking and revenue operations practices to strengthen existing programs, improve reliability and performance, and help new offerings move from concept to execution.

The position works under the general supervision of the Director of Product & Marketing and collaborates closely with colleagues in Editorial, Art, Business Operations, Customer Service, and Fundraising. Success in this role comes from measurable improvements in revenue performance, customer experience, and operational reliability across HCN’s earned‑revenue programs.

The ideal candidate has experience in revenue operations, sales support, and audience or product operations. We especially welcome candidates that have a demonstrated commitment to justice, equity, diversity, and inclusion in their work.

Duties / Outcomes

The Revenue Products Associate will work under the direct supervision of the Director of Product & Marketing. Duties will include:

• Build, operate, and improve sales and fulfillment pipelines across advertising, classifieds, underwriting, merchandise, and group sales programs.
• Prospect buyers, respond to inbound inquiries, and support pricing, placement, and technical questions for advertising and classifieds programs.
• Design and run targeted outreach and revenue campaigns to move prospective partners and buyers through defined pipelines.
• Coordinate group sales efforts, working with Customer Service and external partners to improve clarity, usability, and fulfillment.
• Collaborate with Editorial and Art on special packages, time‑bound artwork, and branded merchandise offered through HCN’s online store.
• Ensure earned‑revenue orders (ads, classifieds, merchandise, group sales) are delivered accurately and on schedule.
• Diagnose and reduce friction across revenue programs, improving customer experience, tools, and workflows.
• Test, configure, and refine revenue tools and systems (including Pelcro, AdPerfect, Broadstreet, and related platforms) to improve reliability and scalability.
• Create and maintain landing pages, forms, and customer touchpoints tied to earned‑revenue offerings.
• Ensure all earned‑revenue materials and workflows align with HCN’s editorial independence, brand, privacy, accessibility, and quality standards.
• Maintain dashboards and reports that track adoption, usage, revenue performance, and operational KPIs.
• Support the development and launch of new revenue programs and pilots, including jobs boards, underwriting packages, and merchandise initiatives.
• Evaluate new and evolving revenue programs using clear success criteria and ROI to inform iteration, scaling, or retirement.
• Document workflows, test processes, and coordinate operational rollouts for new revenue features and offerings.
• Represent High Country News externally in revenue‑related correspondence, partner conversations, and select conferences or events.
• Contribute to inclusive, respectful, and effective practices that support diverse audiences and communities.

High Country News welcomes applicants from all life experiences, and we encourage members of traditionally underrepresented backgrounds to apply, including Indigenous people, people of color, LGBTQ+ people, women, and people with disabilities.

Skills and Experience

We’re most interested in hearing how your own skills, experience, and perspective would strengthen this role and benefit HCN and the communities we serve. We’re looking for someone who is passionate about HCN’s mission and values and committed to advancing diversity, equity, and inclusion in journalism and in working practices.

The ideal candidate:

• Understands how to take a customer need from observation to idea to implementation and iteration.
• Has strong interpersonal and communication skills and can translate customer interactions and system behavior into clear problem statements and next steps.
• Is comfortable working with membership platforms, advertising or classifieds tools, CRM systems, and analytics tools, or learning new systems quickly.
• Can balance day‑to‑day operational responsibilities with ongoing process improvement and product development.
• Is highly self‑directed, organized, and effective in a remote, cross‑functional environment.
• Has experience in revenue operations, sales support, product operations, or subscription‑based or nonprofit media organizations; mission‑driven experience is a plus.

Compensation and General Terms

This is a full-time, hourly paid, non-exempt position with employer‑funded medical benefits (employee only), and optional dental and vision benefits; paid vacation leave starting at 12 days per year, 11 HCN paid holidays each year; paid sick and family leave benefits; “TK Time” — one paid half-day off per month that does not accrue; a monthly remote work stipend and IT start-up stipend; and eligibility for the 401k retirement plan with employer match contribution.

Pay range: $22.85 - $24.12 per hour ($47,521 - $50,161 annual equivalent), dependent on skills and experience.

This is a remote working role. Candidates must reside in, or be willing to move to, one of the Western states of Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, or Wyoming. The position holder must be able to travel occasionally to attend events in the Intermountain West or West Coast. This position is included in HCN Union’s bargaining unit.

To Apply

Complete our online application at:

https://airtable.com/appE4tl7MKSBjPnMv/shrKzrFWWhPMRM4Or

Please include a resume and cover letter. This position is open and accepting applications until filled, with preference for applications submitted by February 22, 2026.

High Country News is committed to advancing diversity, equity, and inclusion among our staff, volunteers, programs, and partners; and to creating a safe, supportive and accommodating work community. HCN is an equal opportunity employer and prohibits the unlawful discrimination against applicants or employees based on race, color, national origin, ancestry, creed, religion, sex, age, disability, genetic information, veteran status, sexual orientation, marital status, gender identity or any other characteristic protected by federal, state or local law.

Background

High Country News is the nation’s leading independent source of thoughtful, in‑depth reporting on the Western United States. Established in 1970, HCN produces an award‑winning monthly magazine and a popular website, along with email newsletters and events. From Alaska and the Northern Rockies to the Desert Southwest, from the Great Plains to the West Coast, HCN is a beloved and essential resource for those who care about this region. HCN is a registered 501(c)(3) nonprofit whose mission is to inform and inspire people to act on behalf of the West’s diverse natural and human communities.

This is a full-time, hourly paid, non-exempt position with employer‑funded medical benefits (employee only), and optional dental and vision benefits; paid vacation leave starting at 12 days per year, 11 HCN paid holidays each year; paid sick and family leave benefits; “TK Time” — one paid half-day off per month that does not accrue; a monthly remote work stipend and IT start-up stipend; and eligibility for the 401k retirement plan with employer match contribution.