Housing Stabilization Case Manager

City of Boston Residency Required

Mission Statement

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of anti-racism and advance racial equity and justice through each of our bureaus, programs, and offices.

Job Description

Housing Stabilization: As assigned Housing Assistant Coordinator

• Uses critical time intervention (CTI) to provide in-home housing stabilization services to individuals placed in housing.
• Creates and monitors individual service plans to address barriers help clients gain the necessary skills to succeed in housing, focusing on but not limited to housing payment, legal issues, income and employment, independent living skills, community engagement, health care, and mental health.
• Builds knowledge of and connections to community-based resources and helps clients utilize these services.
• Develops service transition plans to reduce the level of care needed and refer clients to community-based resources.
• Help clients search, identify, and move to more suitable and sustainable housing placements when necessary.

Department-wide responsibilities

• Engages all clients using a Housing First approach, delivers services using principles of trauma-informed care and harm-reduction, and promotes racial equity.
• Actively coordinates with other departments to provide integrated services to guests.
• Maintains up to date and accurate service plans, client files, and client records/documents, entering timely and accurate data into BPHC's and the City's HMIS databases.
• Coordinates referrals and connects clients to key services to help them find and succeed in housing, including but not limited to external housing navigation services, benefits and income maximization, community-based resources, and stabilization services.
• Transports clients to critical appointments to find and/or maintain housing.
• Participates in regular team meetings and trainings.

QUALIFICATIONS:

• Knowledge of Boston area housing resources and social service agencies.

Minimum Qualifications

• Bachelor's degree with a minimum one (1) year human services experience. College level course work equivalent to an Associate's degree with two (2) years human services experience or High School diploma/GED and three (3) years human services experience may be substituted for above requirements.
• Commitment to racial equity, housing first, trauma-informed care, and harm reduction.
• Previous experience working with homeless, diverse ethnic and racial, or low-income populations with an understanding of barriers posed by mental health, substance use immigration status, and criminal record.
• Knowledge of Boston area housing resources and social service agencies.
• Strong organizational and communication skills.
• Computer proficiency including writing, sending, and managing emails, using and entering data into an online database, completing electronic assessments, entering and updating data on Excel.
• Valid driver's license
• Bilingual English/Spanish preferred

Additional Information

• City of Boston residency is required; Allston, Back Bay, Bay Village, Beacon Hill, Brighton, Charlestown, Chinatown, Dorchester, Downtown, East Boston, Fenway-Kenmore, Hyde Park, Jamaica Plain, Mattapan, Mid-Dorchester, Mission Hill, North End, Roslindale, Roxbury, South Boston, South End, West End, West Roxbury, Wharf district.
• A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.
• Certain immunizations will be recommended and/or required prior to commencement of employment duties.
• Any position that requires an advanced degree will be subject to education verification.
• Certain positions at the BPHC may be Grant Funded.
• The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply.
• Certain positions at the BPHC may require Child Protective Service Background verification.
• The advertised shift and schedule are subject to change at the department's discretion.

Shift

Tuesday-Saturday 10:00am-6:00pm

Grant Funding Information

This position is not dependent on grants / external funding sources.

Pay Range

919.18