Officer, Creative Services

Helen Keller Intl

Job Announcement

Officer, Creative Services

Remote – flexible to be based anywhere Helen Keller is a *registered employer

Guided by the remarkable legacy of its co-founder, Helen Keller, Helen Keller Intl partners

with communities that are striving to overcome longstanding cycles of poverty. By delivering

the essential building blocks of good health, sound nutrition, and clear vision, we help millions

of people create lasting change in their own lives. Working in 20 countries – across Africa,

Asia, Europe, and the United States – and together with a global community of supporters,

we ensure every person has the opportunity – as Helen did – to reach their true potential.

The Officer, Creative Services will support the development and execution of visual content in

support of Helen Keller’s brand, marketing, and programmatic objectives. S/he will oversee a

range of projects, providing direct support for materials from concept through completion, as

well as developing scalable tools and templates that support self-service needs across the

organization.

The ideal candidate will have experience in design, photography, and data visualization and

be a strong client-oriented project manager who has the ability to collaborate across teams to

deliver high-quality, effective design solutions.

Functional Relationships

As a member of the Center for Brand and Marketing, the Officer, Creative Services will report

to the Manager, Advertising and manage a graphic design vendor. S/he will collaborate

regularly with members of the center, individual fundraising team, and country and program

teams.

Key Responsibilities

• Manage the end-to-end lifecycle of creative projects—including scoping, timelines,

resourcing, review, and delivery – ensuring alignment with brand guidelines and

organizational goals.

• Serve as the primary liaison between internal teams (fundraising, country, program

and centers) and external graphic design vendor.

• Collaborate with teams to translate complex ideas into clear, engaging visual content

including print and digital collateral, infographics, reports, social media assets, and

PowerPoint decks.

• Help teams develop project briefs and ensure clarity of creative goals, deliverables

and deadlines and coordinate clear, actionable feedback to ensure final products

aligns with brand and messaging standards.

• Support Manager, Advertising with management of internal brand marketing offerings

including intranet Brand Toolkit and cloud-based photo repository.

• Develop and maintain and evolve a suite of branded templates and tools that support

efficient, consistent, and self-service asset creation by internal users.

Page | 2

• Apply foundational knowledge of design, photography, and data visualization to

support asset quality and brand integrity and assist with light design or asset editing

for minor or quick-turnaround requests.

Qualifications

For our team to be a great fit for you, the following qualifications should resonate with you:

• Education: Bachelors’ degree in design, marketing, communications, or related field.

• Experience: 5 years of experience independently managing creative services projects,

preferably at a nonprofit or large global organization, or equivalent combination of

education and experience.

• Strong English language writing and editing skills with the ability to synthesize and

improve upon project briefs to ensure compelling content and brand alignment.

• Demonstrated success in project management with a client-service mindset, strong

attention to detail, and ability to synthesize feedback from diverse stakeholders.

• Familiarity with visual design principles and creative tools (e.g., Adobe Creative Suite,

Canva, PowerPoint, etc.). Basic website, tagging, and HTML experience a plus.

• Understanding of brand identity and the ability to apply visual systems across diverse

formats and mediums. Hands on photography, infographic, and data visualization

experience a plus.

• Collaborative, flexible, and solution-oriented. Ability to maintain balance when under

stress.

• Demonstrable respect for all persons, regardless of religion, ethnicity, class or gender

with a high comfort level working in a diverse environment with a commitment to high

professional, ethical standards.

• Personal commitment to Helen Keller’s mission and goals and the values embodied by

our namesake and co-founder: courage, integrity, rigor, and compassion.

• Ability and willingness to flex work hours to accommodate multiple time zones.

• Proficiency in French is a plus.

Fairness, Belonging and Zero Tolerance to Abuse

As a member of the Helen Keller Family, each employee is expected to:

• Help to develop and maintain an environment that welcomes and develops a multi?cultural workforce with varied lived experiences and identities.

• Foster a work environment where everyone feels valued and included.

• Support employees’ evaluation and promotion processes based on skills and

performance.

• Promote a safe, secure, and respectful environment for all members of Helen Keller

family, stakeholders in general, and particularly for the communities we serve.

• Follow Helen Keller Code of Conduct helping to prevent any type of abuse including

workplace harassment, sexual abuse and exploitation, and trafficking in persons.

• Adhere to the Organizational Core Values.

Compensation

Helen Keller offers a comprehensive rewards package, including health and dental coverage,

paid leave, and professional development. Specific offerings may vary by country in

accordance with local laws.

Page | 3

The compensation for this position will be aligned with the local salary structure. Within the

US, the full-time annualized range for this position is $68,000 to $102,000, with a midpoint of

$85,000.

To Apply

Qualified candidates should submit a cover letter and resume to HKI.Recruitment@hki.org.

Applications will be accepted until the position is filled.

In the spirit of the extraordinary ability and vision of our founder, Helen Keller Intl fosters an

environment of fairness and belonging for our workforce.

Helen Keller Intl is an Equal Opportunity Employer. We are committed to the principles of

equal employment opportunity for all employees and applicants for employment.

*Locations where Helen Keller is a registered employer: Bangladesh, Burkina Faso,

Cambodia, Cameroon, Cote d'Ivoire, DR Congo, Guinea, Kenya, Mali, Madagascar.

Mozambique, Nepal, Niger, Nigeria, Philippines, Senegal, Sierra Leone, Tanzania, and

United States(California, Colorado, Connecticut, District of Columbia (DC),Florida, Georgia,

Hawaii, Idaho, Louisiana, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New

York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Vermont, Virginia

Washington, and Wisconsin).