Visitor Services Coordinator

The Hunterdon Art Museum invites applications for a Visitor Services Coordinator. This position provides museum patrons with support services to enhance the visitor experience.

Responsibilities

• Collect admission fees, answer visitor questions and manage the flow of patrons
• Check galleries upon opening and at closing, turn on/off technology within exhibitions
• Ensure smooth functioning of the front desk, including maintaining an organized and professional space
• Supervise part-time visitor services staff and volunteers, providing training and scheduling.
• Accept mail, packages and deliveries of artwork
• Maintain museum shop including sales, consignment information and inventory, and displays
• Collaborate with Exhibitions Coordinator, Social Media Manager, and Director of Education on projects
• Document, Record and Input visitation data in spreadsheets
• Maintain lobby, museum shop and adjacent spaces
• Schedule building services in coordination with the Executive Director
• Order office supplies
• Review volunteer applications and interview applicants.
• Train and schedule volunteers
• Manage memberships
• Send correspondence to donors and members, including bulk mailings with Director of Development
• Greet all museum visitors warmly and provide a welcoming first impression.
• Answer phone inquiries and direct calls to appropriate staff.
• Other tasks as needed

Qualifications:

• Excellent Communications skills
• Bachelor's degree or equivalent experience.
• Previous customer service experience , especially in a museum or cultural organization
• Previous supervisory experience is a plus.
• Proficiency in Microsoft Office environment (MS 365 ; Word, Excel, Teams, etc.). Knowledge of a donor database is a plus.
• Strong organizational skills and the ability to multitask in a fast-paced, visitor-centered environment.
• Familiarity with contemporary art is a plus.
• Availability for occasional special events.
• Ability to lift and move boxes up to 25 pounds

Salary: $31,225 annually

The Hunterdon Art Museum provides equal employment opportunities to all applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To Apply: Submit a cover letter and resume to jeanne@hunterdonartmuseum.org with the subject line "Visitor Services Coordinator." Applications will be reviewed on a rolling basis until the position is filled.

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