Associate, International, Community, & Economic Engagement (ICEE)

Summary

The Association of Public and Land-grant Universities (APLU), a research, policy, and advocacy organization dedicated to strengthening and advancing the work of public universities in the U.S., Canada, and Mexico seeks an Associate, International, Community & Economic Engagement (ICEE) to provide administrative and logistical support to the ICEE Office, including the Commission on Economic and Community Engagement (CECE) and the Commission on International Initiatives (CII). Successful candidates will have strong meeting coordination, event planning, and administrative support skills. They will also have a facility with Excel and data and possess a keen attention to detail. This full-time position is based in Washington, DC. The incumbent must be eligible to work in the United States, reside in Washington, DC, Maryland, or Virginia, and pass standard background checks. They are eligible for a hybrid work schedule. For more information, consult www.aplu.org.

Background

APLU is a membership organization that provides advocacy and support to land-grant and public research colleges and universities. fosters a community of university leaders collectively working to advance the mission of public research universities. The association’s membership consists of more than 250 public research universities, land-grant institutions, state university systems, and affiliated organizations spanning across all 50 states, the District of Columbia, six U.S. territories, Canada, and Mexico. Annually, member campuses enroll 5.4 million undergraduates and 1.5 million graduate students, award 1.5 million degrees, employ 1.4 million faculty and staff, and conduct $67 billion in university-based research.

The Commission on Economic and Community Engagement (CECE) convenes senior university economic development and community engagement administrations, presidents and chancellors, provosts, senior research officers, Cooperative Extension leaders, communications and government affairs administrators, and others across APLU member universities and university systems across North America who maintain responsibility for planning, executing, or communicating their institution’s work in economic development and public engagement. The Commission on International Initiatives (CII) engages campus leaders on a wide range of topics, including global research, economic development, and Federal policies related to international students and scholars. CII provides a venue for sharing best practices to foster the development of globally competent students, internationally engaged faculty, and institutions capable of addressing global challenges.

Responsibilities

• Provide general administrative support for the Office of International, Community & Economic Engagement (ICEE), including the Commission on Economic and Community Engagement (CECE) and the Commission on International Initiatives (CII), such as, notetaking, agenda management, office operations, contract administration, etc.
• Coordinate the logistics, planning, and administrative aspects of conferences, meetings, and events (both virtual and in-person) for the ICEE Office, including CECE and CII, such as obtaining, reviewing, and evaluating hotel contracts, drafting/compiling meeting materials, providing on-site support, etc.
• Coordinate data management for the ICEE Office, including ensuring data is up to date in APLU’s Customer Relationship Management (CRM) system, and other databases and spreadsheets, processing CRM uploads, requesting reports from the CRM and reviewing them for accuracy, and managing contact requests that come in through the website.
• Draft and edit documents, emails, and other communications. Distribute communications using email marketing software as needed.
• Assist in the development of content and maintenance of the ICEE Office’s online presence, including webpages, social media outlets, and blog entries as needed.
• Manage general ICEE Office’s inboxes, ensuring that incoming emails are responded to appropriately and on a timely basis.
• Update and maintain the ICEE Office, records, and archives.
• Maintain positive relations with a diverse group of member university representatives through in-person, virtual, and email interactions.
• Provide support for the financial activities of the ICEE Office, by coordinating with APLU’s Office of Finance, processing payments, reconciling credit card accounts, etc.
• Participate as an integral member of the ICEE Team and APLU and contribute to a welcoming and collegial workplace.
• Perform other duties as requested.

Preferred Qualifications

• A bachelor’s degree or equivalent professional administrative support experience. Work experience at a college/university, a higher education organization, a non-profit organization, or a non-profit involved with higher education issues is a plus.
• Experience planning and coordinating events, including workshops, webinars, and conferences.
• Excellent interpersonal, written, and verbal communication skills. Comfort interacting with professionals at all levels.
• Demonstrated organizational skills. Ability to take direction from, and communicate with, multiple team members, keep track of activities and priorities on multiple projects, and meet deadlines.
• Ability to identify potential issues and bring them to the attention of the appropriate team members as they arise.
• Ability to maintain poise, professionalism, focus, consistency, and accuracy under pressure.
• Experience with Office365 is highly preferred, including Microsoft Word, Excel, Teams, Planner, and SharePoint as well as experience managing virtual meetings, especially via Zoom.
• Experience using a customer relations management (CRM) system and databases is a plus. Comfort using and learning new technologies.
• Commitment to the work of ICEE and APLU.
• Ability to travel three or more times a year.

APLU offers employees a flexible work environment and a competitive benefits package, including 15 paid holidays, paid annual leave, paid sick leave, a 10% retirement contribution (no employee contribution required), medical/dental/vision plans, a commuter benefit, employer-paid disability & long-term care coverage, a wellness benefit, paid professional development/educational assistance, and more!