Membership Coordinator

Job Title: Membership Coordinator

Department: Development

Reports to: Director of Development for Membership

Level: Union Position, Grade 4

FLSA Status: Exempt, Full-Time (35 hours/week)

Salary Range: $55,000-77,000 (starting $55,000-60,500)

Work Model: Hybrid

Organization Overview

Guided by Unitarian Universalist principles and the Universal Declaration of Human Rights, UUSC is a human rights organization that strives to advance human rights, dismantle systems of oppression, and uplift the inherent dignity and power of all people. We focus our work in three intersectional areas of justice: Migrant Justice, Climate and Disaster Justice, and International Justice and Accountability. We center the voices and experiences of those most affected and strengthen those grassroots groups and movements who are organizing themselves to advance these goals. UUSC believes that those facing injustice are best equipped to define and dismantle systems of oppression and protect their rights to self-determination, equity, and justice; they are the champions for progressive movements for change.

Position Overview

Under the supervision of the Director of Development for Membership, the Membership Coordinator ensures the smooth flow of all administrative needs of the Membership Unit of the Development Department. They act as back up for the Development Department Coordinator and the Senior Associate for Marketing and Membership. Some travel may be required for special events or meetings, approximately 5-10% of the time. This is a hybrid-work position, with regular required work in office and flexible remote work arrangements as part of the regular schedule.

Responsibilities

• Support the administrative requirements of the Development Department, including processing and tracking expenses for the Membership unit, submitting check requests to the Finance Department, and supporting the Development Coordinator.
• Prepare and send acknowledgement letters and print welcome series for UUSC supporters.
• Assist with advocacy and engagement efforts including direct mail petitions and member surveys.
• Perform regular file maintenance to ensure integrity of the donor records and database.
• Send segmented email communications to UUSC’s members and supporters.
• Assist Senior Associate for Marketing and Membership with preparation of materials for Work Place Giving programs and state registration program, as needed.
• Support the Senior Digital Fundraising Officer with reports, data entry, and content review and approvals.
• Assist with the production and mailing of in-house donor communications, including Rights Now, the Annual Report, cultivation postcards, and other projects as assigned.
• Participate in agency and departmental meetings, events, and activities and serve as the membership team’s representative as appropriate.
• Act as primary backup for the Development Department Coordinator and the Senior Associate for Marketing and Membership.
• Serve as part of UUSC’s reception team to answer member inquiries and requests whether over the phone or through clear and concise email communications.
• Perform other related duties as necessary or as assigned by supervisor.

Required and Desired Qualifications

• Associate’s Degree or equivalent skills and knowledge from experience required
• Bachelor’s Degree preferred
• Two to three years relevant experience preferred
• Ability to set up and maintain administrative systems
• Strong computer skills including proficiency with Microsoft Office Suite
• Experience with fundraising database operation preferred
• Solid organizational skills and precise in managing logistical details
• Customer service and/or vendor management experience preferred
• Time and project management skills are essential, including the ability to handle multiple tasks simultaneously, meet deadlines and prioritize work
• Self-starter with experience working independently and in teams
• Strong written and oral communication skills
• Solid problem-solving and decision-making skills
• Demonstrated commitment to UUSC’s human rights mission

Physical Requirements

Physical requirements include the ability to operate a laptop and cellular phone, and other tools as related to the position, with or without reasonable accommodations. Occasional travel may be required for special events or meetings, less than 5% of the time.

All employees can be based in any state where UUSC is registered as a business, including MA, ME, CT, NY, MD, Washington D.C., VA, NC, FL, GA, WA. Hybrid employees must live within commuting distance to the Cambridge, MA office and be available for weekly commuting to work in Cambridge. Exact expectations are based on the needs of the position and department. This job description does not serve as an employment contract.

Non-Discrimination and Equal Employment Opportunity

UUSC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. UUSC’s mission affirms and celebrates the inherent dignity and power of every person.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations, please contact the Human Resources Director, John Howard, at jhoward@uusc.org.

UUSC offers an excellent benefits package including health, dental, vision, life, and short-term and long-term disability insurance. We offer retirement plans with 9% of salary contribution after one-year, flexible spending plans for medical and dependent care, commuter benefits, industry-leading paid leave, and generous paid time off. We have tailored our elective benefits to better include the diverse needs of our employees and applicants.