Park Operations Director

The Bryant Park Corporation and 34th Street Partnership are hiring a full-time Park Operations Director. The award-winning not-for-profit Business Improvement Districts share a mission to improve the quality of the commercial, physical, and public space environments in Midtown Manhattan. The role will be primarily focused on the day-to-day management of Bryant Park.

This is a dynamic job with a wide range of responsibilities that vary seasonally and may include, but are not limited to staff management, supervising park and facility maintenance, conducting park inspections, budgeting, and resource management. This role regularly works with other internal departments, as well as externally with city agencies and members of the public. The right candidate will have experience managing a large dynamic staff in a fast-paced environment. Additional responsibilities include hiring, training, and evaluating staff, pest control and lawn management, and coordinating event setups.

The Park Operations Director reports to the Vice President of Operations. Office hours are typically 9am – 5:30pm, Monday - Friday. Although he or she will report to the executive office of BPC/34SP, this position involves outdoor work and candidates should be comfortable operating in a variety of weather conditions. Due to the nature of managing events and a public space, candidates should also be willing to work regularly on nights and weekends, as well on call during all park hours. This job is fully in-person, with no option for remote work. The starting salary for this role is anticipated to be at least $100,000 which may vary based on skills and experience. If this role is of interest to you, please apply and we will make an assessment based on your skills and experience and communicate that with you.

Qualifications:

• Bachelor’s Degree, preferably in a relevant course of study
• At least 3 years’ work experience in related field
• Experience managing the work of others
• Strong data collection, data analysis and record keeping abilities
• Outgoing, mature, and assertive, with a “no job too small” attitude
• Demonstrated interest in urban affairs, public spaces, economic development, cultural institutions and/or real estate
• Willingness, desire, and ability to drive projects from concept through execution
• Excellent written, interpersonal, and verbal communication skills
• Excellent budget and analytical skills
• Responsible and detail-oriented with excellent observation skills
• Ability to operate park tools and machinery, as well as move park equipment weighing up to 30 lbs.
• Availability and willingness to work evenings and weekends
• Strong proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to work in the United States

Job Duties:

• Inspects facilities to determine the need for, and to plan for, routine, preventative, urgent or emergency maintenance in a timely manner
• Procures and purchases materials, supplies, tools and equipment as necessary
• Manages inventory across multiple locations
• Supervises, schedules, and assists in recruiting, hiring, training, and evaluating 35+ park staff
• Schedules work assignments, provides clear guidelines to staff for project implementation and completion
• Completes administrative reports and attends meetings as needed
• Employee HR and benefit support
• Weekly payroll, resource, and budget management
• Serves as an example leading the visitor experience through both the park’s excellent condition, and with their positive visitor interactions
• Actively coordinates event setups and maintenance needs between various internal departments and a busy park
• Collaborate with Park Supervisors, Head of Horticulture, security and events teams to monitor weather, park closures, and snow removal
• Plays a vital role in connecting the park to all functional teams that may have more office work than site work
• Regularly reflects on potential improvements to the park, the operations team and the Park Operations Director role, and works to find solutions and implement innovations
• Other duties as needed or assigned

How to Apply:

To apply, please email your resume and cover letter to operationsjob@34bp.org with the subject line “Park Operations Director.” Applications without a cover letter will not be considered. Phone calls and office visits will NOT be accepted.

Excellent written, interpersonal, and verbal communication skills