Operations and Finance Director

Ideal Start Date: August 2025

Work Location: Remote

Schedule: Full Time 32 Hours / Week, exempt

Compensation Range: $74,650 to $81,050

Supervised by: Executive Director

Organizational Background:

Hand in Hand: The Domestic Employers Network is a national organization committed to building a more just and caring economy starting in our homes and communities.

Hand in Hand organizes people who employ domestic workers to make their homes fair and equitable workplaces, as well as to act in solidarity with domestic workers in their fight to win labor protections and deeper investment in care.

Domestic employers are a multiracial and cross-class community of parents, people with disabilities, older adults, family caregivers and others who hire and manage nannies, homecare workers, house cleaners to provide care and support in the home.

Our work to win policy and culture change is rooted in our core values of workers’ rights, social justice, interdependence and collective power.

Hand in Hand is a fiscally sponsored project of Bend the Arc: A Jewish Partnership for Justice.

Position Overview:

The Operations and Finance Director is a senior leadership role, responsible for ensuring the financial health and operational efficiency of the organization. This position oversees finance, human resources, information technology, and operations; and provides strategic guidance and day-to-day management to support the organization’s mission and goals.

Responsibilities:

1. Operational & Human Resources Leadership and Management

• Collaborate with the Executive Director, other staff, and consultants to define needs and build systems to meet operational, HR and technology needs.
• Oversee daily operations and administrative functions, ensuring resource efficiency and policy adherence.
• Oversee and improve our organizational employee lifecycle, including job postings and recruitment strategy; onboarding; and performance management (including personnel evaluation and work planning).
• Liaise with the HR team at Bend the Arc to ensure compliance with HR policies and when HR challenges emerge.
• Develop and manage IT systems and infrastructure to meet organizational needs, enhance operational efficiency, and maintain security of systems and data.
• Plan for technology upgrades to meet the needs of staff and organizational goals.
• Collaborate with operations staff for vendor contracts and large events logistics (i.e., staff retreats)
• Lead and oversee special projects that impact the whole of the organization.

1. Financial Leadership and Management

• Oversee our financial management:
  • Coordinate with Bend the Arc, our fiscal sponsor, to handle all aspects of day-to-day accounting. Ensure timely collection of income and payment of expenses.
  • Prepare monthly, quarterly, and annual financial statements. Provide timely and accurate financial reports to the Executive Director and Leadership Team.
  • Ensure compliance with all local, state, and federal financial regulations.
• Strategic financial analysis & planning
  • Lead the annual budgeting process, working closely with the Executive Director, Senior Finance and Operations Manager, and Leadership Team to create a comprehensive financial plan. Monitor budget performance, provide variance analysis, and adjust forecasts as necessary.
  • Provide strategic financial insights and recommendations to support the organization’s long-term goals, particularly for fundraising and development initiatives.
  • Monitor and manage the organization’s cash flow, making recommendations for improvements to ensure financial stability and growth.
  • Provide a high-level summary of the organization’s financial metrics for our Steering Committee, as well as provide key metrics (such as budget vs. actuals) and compare them against quarterly goals and budget projections.

1. Organizational & team leadership

• Serve on the Directors Team, providing high-level strategic thinking and support with the lens of the whole of the organization
• Supervise operations staff and vendors, providing support, mentorship, and development opportunities.
• Collaborate with program staff to align financial, operational, HR and technology support with programmatic needs.
• Foster a positive workplace culture that aligns with HIH’s mission and values.

Required Skills and Qualifications

• Nonprofit operations and human resources skills, specifically 5 or more years of experience leading staff development, technological and data systems implementation, and creating a strong and sustainable organizational culture.
• Strong financial management and analysis skills, specifically 5 or more years of experience and skills including familiarity with non-profit accounting standards (GAAP) and ability to translate financial concepts to Board and staff. Highly organized with strong attention to detail.
• Excellent leadership, team management, and interpersonal skills, including active listening, giving and receiving feedback, works well with others and builds authentic relationships across lines of difference such as race, disability, gender, class, citizenship status, and sexual orientation. Experience with supervision, facilitating meetings and training.
• Strategic thinker with a collaborative and solutions-oriented approach to support a team-based environment.
• Problem-solving orientation, with the ability to proactively and creatively develop new ideas, solve problems, and motivate team members.
• Commitment to Hand in Hand’s mission, values and approach, including workers rights, social justice, interdependence and collective power. Understanding of systemic oppression, with an emphasis on racism, ableism and privilege. Experience with organizations that build a base, develop leaders and advance policy campaigns through organizing.
• Experience working in a national, hybrid organizational context, including proficiency with Google Suite (Docs, Spreadsheet, Presentation, Meet), Dropbox, Slack, and Zoom.

Preferred Experience

• Connection to the domestic work sector, either through family members, or as an employer, worker, caregiver, or recipient of care.
• Experience with EveryAction CRM

Working Conditions:

Bend the Arc and Hand in Hand are committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations to participate in the application and interview process and perform essential job functions. The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Must be able: to remain in a stationary position for long periods of time; operate a computer, video conferencing, and other office machinery throughout working hours; observe and discern numbers and calculations; and communicate via phone, Slack or Zoom. This position requires the ability to travel for occasional in-person meetings, including an annual planning retreat for all staff, periodic work sessions, in-person workshops, and other team meetings. Any work related travel would be paid for by Hand in Hand.

Hand in Hand: The Domestic Employers Network is a project of and fiscally sponsored by Bend the Arc: A Jewish Partnership for Justice.

Bend the Arc and Hand in Hand: The Domestic Employers Network value a diverse workforce and an inclusive culture. Hand in Hand endorses and supports the intent of the Americans with Disabilities Act of 1990 (ADA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations.

Bend the Arc provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, record of arrest or conviction, or any other legally protected status. Women, people of color, disabled people, and lesbian, gay, bisexual, transgender and gender non-conforming individuals are strongly encouraged to apply.

Research suggests that women and structurally marginalized and/or underrepresented groups of people believe they need to meet 100% of the requirements in job postings to even apply. We encourage anyone who believes they have the skills and motivation necessary to succeed here to apply for this role, even if you don’t meet 100% of the qualifications, as no one applicant ever does. We look forward to hearing from you.

This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position.

This is an exempt, 32 hours a week position with paid time off, including vacation, sick leave and holidays. The salary range is $74,650 to $81,050. Salary is calculated based on the years of experience over the minimum requirement. Five years of experience is the starting salary, and the top end is compensation for people with 20+ years of experience.

The candidate should be able to work evenings, and occasionally weekend hours.

Hand in Hand: The Domestic Employers Network is a project of and fiscally sponsored by Bend the Arc: A Jewish Partnership for Justice. Bend the Arc offers a comprehensive benefits package, including:

• Medical, dental, and vision benefits are fully paid for by Bend the Arc for individual coverage and generous employer contribution of 80% toward monthly premiums for dependent and family coverage;
• Long and short-term disability benefits fully paid for by Bend the Arc;
• Paid time off including:
  • 20 vacation days
  • 24 sick days per year
  • 18+ paid holidays/office closures each year
  • 5 paid floating holidays
  • Parental leave paid up to 14 weeks and Family, Medical and Emergency Leave paid up to 12 weeks
  • Fully paid Sabbatical of up to 12 weeks for long-term employees;
• 401K effective start day; employer contribution of 2% of salary
• Adoption Assistance Program providing reimbursement of up to $1,500 for qualified adoption expenses;
• Dependent Care Flexible Spending Account;
• Flexible Spending Account or Health Savings Account for eligible health-related expenses
• Commuter Benefits;
• Employee Assistance Program;
• Life Insurance is fully paid for by Bend the Arc
• For permanent staff, Hand in Hand also offers:
  • A 4-day work week for 12 weeks each summer paid at full compensation
  • Up to $100/month reimbursement for utilities (electric, gas, water and wifi) and reimbursement of half the monthly personal cell phone bill.