Health Insurance Navigator/Immigrant Community Outreach Worker

Job Title: Health Insurance Navigator/Community Outreach Worker

Status: 15 hours a week

Term: November 1, 2026 to August 31, 2027

Supervisor: Supervisor, Proyecto Buena Salud/Navigator Program

Location: North Bergen, NJ

Note: The position is funded for 10 months but our aim is to continue the project – and the position - for longer, funds permitting.

Background:

CEUS is looking to hire an energetic, enthusiastic individual with a passion for public health and a commitment to the low and moderate income (L&M) and immigrant communities to work as a health insurance Navigator and conduct outreach to find clients. The successful candidate would preferably be bilingual Spanish-English, and will work two working days in the CEUS office or in the community..

The position is funded by a grant from the NJ Department of Banking and Insurance (DOBI) and will be part of a two-person team, led by the Supervisor/Navigator.

Outreach to the community forms the bulk of the position. The successful candidate will be comfortable, and persuasive, talking to community members and motivated to vigorously seek out potential clients. They will be well organized and able to absorb details of health plans and explain them in a simple fashion to potential clients of varying education levels.

The project will continue the work that the CEUS Proyecto Buena Salud (PBS) has conducted in Hudson County, assisting L&M clients with health needs to find medical and other solutions in the community.

Summary of Principal Responsibilities:

The CEUS Navigator project is responsible for conducting an aggressive outreach campaign to identify community members in of information about the state health insurance market, and help them register.

The project is designed to guide community members through the opportunities and benefits available under GetCovered NJ, the state program created by the Affordable Care Act, and New Jersey Family Care.

The Health Insurance Navigator/Community Outreach Worker will be trained by the NJ DOBI to ably provide the client accurate and in-depth information on the health insurance options available. The training will include how to register clients in the state portal.

The Navigator also will be responsible for organizing and attending outreach events, identifying potential clients and documenting those contacts in CEUS databases. The Navigator will also conduct consultations to determine the needs of clients and how to meet them.

Essential Functions/Responsibilities:

The key responsibilities of the CHW include the following:

1. 1. Execute outreach plans and strategies to seek out potential clients and to communicate to them information about health insurance plans and how they can help.
   2. Conduct telephone and in-person interviews and informational sessions with members of the low-income and immigrant communities.
   3. Attend mandatory DOBI training.
   4. Access the state health insurance web portal to enroll clients and provide the state with all the information needed.
   5. Look for, and make, partnerships with area health, non-profit, religious and other organizations in the community in contact with immigrant communities.
   6. Help organize and host virtual and in-person community forums on health insurance issues when needed.
   7. Assist individuals with health insurance applications and enrollment.
   8. Explain available health insurance plans and coverage options. Provide customer service and answer questions about health insurance.
   9. Assist with renewals and changes to existing coverage.
   10. Help the supervisor develop and share outreach and information materials with local communities and on social media.
   11. Meet regularly with the Project Supervisor.
   12. Document all interviews/information in project databases to create an ongoing record of each case and provide information for monthly metrics reports required by grantor. Protect confidential personal information.
   13. Assist in the preparation of monthly narrative and statistical reports regarding outreach and client counseling efforts to be delivered to the funder.
   14. Work evenings and weekends if necessary.

Minimum Qualifications:

1. 1. High school diploma required; associates or bachelor’s degree preferred.
   2. Public health and/or community organizing experience a plus.
   3. Demonstrated ability to work collaboratively in multicultural contexts.
   4. Strong English and Spanish required.
   5. Ability to attend evening and weekend meetings and events.
   6. Comfort with public speaking.
   7. Self-motivated; detail oriented, well-organized, and able to prioritize assignments and work load.
   8. Ability to communicate effectively and build mutually respectful relationships with co-workers, partners, and the public.
   9. Familiarity with virtual meeting platforms and with software applications in a Windows environment, including Microsoft Word.
   10. Drivers’ license and access to car preferred; position requires some travel within New Jersey.
   11. Must be able to legally work in the US.

Compensation: $20 to $21/hour, depending on experience.

Interested candidates should submit cover letter, resume and

two references via email to Project Supervisor Hugh Morley: hmorley@ceusnj.org

For more information about Centro Comunitario CEUS:

www.CEUSNJ.org

CEUS is an Affirmative Action/Equal Opportunity Employer. Qualified persons are encouraged to apply regardless of their religious affiliation, race, sex, sexual orientation or nature of disability.

PTO

Strong written and oral Spanish and English.