Coordinator, Restorative Justice

Job Title: Program Coordinator

Team: Restorative Justice (RJ)

Location: New York City (Hybrid)

Job Type: Full-Time (Salaried position)

Date: July 2025

About the Organization

New York Peace Institute is one of the nation's largest non-profit conflict resolution organizations, helping thousands of people peacefully, creatively, and durably resolve their disputes each year. We provide free conflict resolution services, including mediation, conflict coaching, facilitation, arbitration, and restorative justice processes virtually, and through our Brooklyn and Manhattan Centers, and in cooperation with courts, community-based organizations, schools, and City agencies. In addition, we train and credential mediators, host public events on peacebuilding, and provide customized training and consulting services in New York City and beyond.

New York Peace Institute has been providing restorative justice processes for many years for cases referred from Criminal and Family courts, probation, and schools. These processes are helpful in healing communities, coming to an agreement about a specific conflict, or helping an individual make decisions about how to manage a conflict, and they are useful at any point during the criminal justice process – from pre-plea to re-entry our services help individuals address the causes of their conflict.

For more information, visit our website or find us on Instagram, Facebook, and LinkedIn.

Position Summary

The Program Coordinator plays a crucial role in overseeing and implementing specific NYPI program(s). This involves coordinating program activities, delivering client services, and supporting team members and NYPI volunteers. The Program Coordinator is also responsible for maintaining relationships with designated internal and external partners, conducting outreach activities with NYPI communities, supporting mediator training, collecting and utilizing relevant program data, and contributing to program development and refinement.

The Restorative Justice Coordinator will coordinate the planning and execution of NYPI's Credible Messenger Fellowship Program, and will also be responsible for providing RJ services citywide in Family Court, Criminal Court, Schools, Organizations, and the broader community. Additionally, the Coordinator will support the RJ team in delivering Restorative Justice Trainings.

Responsibilities

Program Implementation (70%)

Credible Messenger Fellowship Program (40%)

• Support RJ Senior Manager in creating, refining, and updating curriculum, manuals, and other materials for youth 17-24 years old
• Create all supporting materials for the program including announcement flyer, application, feedback forms, resource list, etc.
• Conduct outreach for participants to apply to the program
• Facilitate and coordinate interviews and recruitment process for participants with RJ Senior Manager and other RJ staff
• Coordinate trainings and meetings for participants including guest speakers
• Conduct regular individual check-in meetings with participants
• Support Senior Manager in training sessions
• Maintain attendance and tracking system to monitor progress of each participant
• Coordinate and attend coaching sessions with participants to ensure proper facilitation and implementation
• Maintain relationships with participants and partners after the program has ended

Restorative Justice Service Delivery (30%)

• Attend trainings and stakeholder meetings to implement Restorative Justice in Family Court and Criminal Court in Brooklyn and Manhattan
• Support team to develop new program protocols, materials, and forms in coordination with court stakeholders
• Perform administrative tasks related to the program and modify protocols, as necessary
• Facilitate, coordinate, and support delivery of RJ services (i.e., intake, scheduling processes and debriefs, and tracking outcomes) for Family Court, Criminal Court, and from other referral sources.Update client database and all pre and post case management documentation
• Respond to general phone and online inquiries regarding NYPI services, track and facilitate client outreach and follow up
• Contribute to relevant program status reports for management, donors, and board members
• Review and maintain program quality, implementing adjustments as needed

Program Education and Training (15%)

• Create, refine, and update curriculum, manuals, and other materials for volunteers and for continuing education and support of trained volunteers
• Conduct trainings, roundtables and continuing education
• Facilitate peer mediation and conflict resolution trainings and workshops to youth
• Support RJ team by preparing and developing materials for team trainings

Partnership Management and Community Outreach (10%)

• Cultivate, develop, and maintain relationships with stakeholders, external partners and staff for all RJ programs
• Conduct outreach and educational presentations for existing and potential new partners, stakeholders or clients
• Support RJ Team’s outreach efforts for RJ initiatives such as NYC Housing Authority, School Implementation, community-based Cure Violence Programs and Credible Messenger programming
• Attend regular meetings related to relevant programs, as needed

Internal Management/Organizational Support (5%)

• Support organization and peers as needed to ensure organizational health and growth
• Attend all relevant program trainings and staff meetings and participate in staff-wide activities and events
• Support the organization in implementing relevant practices, including supporting DEI efforts
• Supervise associates and interns, if needed and applicable

Required Qualifications

• Knowledge and experience in restorative justice practices, including facilitation, circle keeping, conferencing, mediation and/or conflict coaching
• Excellent organizational, listening, oral and written communication skills
• Critical thinking and ability to apply policies and procedures in practice
• Ability to coordinate among various stakeholders to complete projects and activities
• Understanding of, and commitment to, social change through capacity-building that supports community-driven efforts to create community and repair harm
• Bachelor’s degree in a related field or three years of relevant lived or professional experience
• Experience working with youth

Preferred Qualifications

• Experience delivering trainings
• Knowledge of the criminal justice system in NYC
• Prior work experience in a mission- and culture-driven organization
• High level of cultural competency
• Demonstrated leadership and the ability to effectively supervise and train others
• Takes initiative in program development and support
• Experience working with justice-impacted communities
• Trained in mediation skills
• Bilingual English/Spanish language fluency strongly preferred

Compensation & Benefits

At NYPI, we strive for equitable compensation that reflects the importance of work aligned with our mission to empower communities through conflict resolution. The salary range for this position is $55,000 - $62,000, based on our comprehensive benchmarking process against similar-sized NYC nonprofits and dispute resolution centers. All starting salaries are based on relevant experience, skills, and qualifications.

We also offer the following benefits to all full-time employees:

• Comprehensive Medical, Dental, Vision Insurance (Aetna) with generous employer-contributions
• Retirement 401k with matching up to $2,500 of eligible compensation
• 4 weeks of Vacation Time + 9 Paid Holidays + 2 Floating Holidays
• 12 days of Sick Time
• Hybrid (in-person and remote) work schedule

Our Commitment to Diversity, Equity and Inclusion

New York Peace Institute is committed to building an inclusive environment for people of all backgrounds. We are committed to building a talented team with diverse skill sets that reflect the diversity of New York City residents. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, disabilities and other identities.

New York Peace Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or other characteristics or any other basis prohibited by applicable law.