Human Resources Generalist

Title: Human Resources Generalist

Department: Human Resources

Reports to: HR Manager

Status: Non-Exempt (37.5 hrs/week)

Classification: Regular, Full-Time

Schedule: Monday – Friday

Compensation: $47/hour

About Yerba Buena Center for the Arts

For three decades, Yerba Buena Center for the Arts has served as a dynamic hub for contemporary art in San Francisco's downtown community, showcasing innovative and thought-provoking contemporary art across various disciplines, including visual arts, performing arts, film and more.

YBCA brings together artists, audiences, and perspectives under one roof. We believe it’s this synergy that makes the city what it is today and will be for years to come–a hotbed for new and emerging creativity—a place where the diversity of the Bay Area comes to life and its artists, people, and ideas thrive.

YBCA aims to be a catalyst for conversations around critical social and cultural questions, using art as a medium to engage audiences in meaningful dialogues. To do this, YBCA is committed to supporting artists who push boundaries and challenge conventions, encouraging experimentation and innovation in the arts.

YBCA Mission, Vision, Values

Mission: To be a gathering space for creative expression that fosters meaningful connection for all.

Vision: To be a catalyst of creative exploration, expression, and innovation that empowers artists, inspires community, and drives lasting social change.

Values:

• Belonging – The arts are for everyone.
• Inclusive Collaboration – We are stronger together.
• Optimism – Art has the power to inspire change.
• Curiosity – Learning is at the center of artistic expression.

About the Role

The Human Resources Generalist is a key member of YBCA’s Human Resources team. Under the direction of the HR Manager, this role provides day-to-day HR support across the organization in employee onboarding, benefits administration, HRIS management, and payroll coordination, including serving as a point of contact for staff. This position requires strong communication with an employee care focus, organizational skills, general knowledge of CA and Federal labor laws and HR compliance requirements, and will have experience using Paycom or a similar HRIS. The HR Generalist will work closely with the Finance and IT teams as needed. This is a hybrid position and provides some flexibility for remote work, but with regular and special onsite days also required.

Primary Responsibilities

The HR Generalist is responsible for day-to-day HR administrative operations and ensuring a smooth, compliant, and employee-centered experience across the full employee lifecycle.

HR Operations & Administration:

• Administer and maintain confidential employee and candidate records in Paycom, ensuring data integrity and compliance
• Serve as a first point of contact for employee questions, providing timely, accurate, and customer-focused support; escalating questions and concerns to the HR Manager as appropriate
• Partner with HR Manager and Finance on payroll coordination and processing
• Support maintaining compliance with all applicable federal, state, and local employment regulations in collaboration with the HR Manager
• Process required compliance filings and reporting, including SFHCSO, HCAO, EDD forms, SDI claims, UI reporting, and Department of Labor statistics compensation reporting
• Prepare and coordinate personnel action forms and other documentation as needed to ensure proper approvals in Paycom for employee status changes and terminations
• Provide general administrative support including invoice reconciliation, reports, correspondence, filing, mail processing, and audits as assigned
• Support health and safety coordination efforts
• Assist with research and special projects as needed
• Support employee recognition initiatives, including anniversaries, birthdays, staff activities, and internal committees
• Maintain personnel files in compliance with federal and state legal requirements and under the direction of the HR Manager
• Perform other duties as assigned

Recruitment, Hiring & Onboarding:

• Support recruitment including posting positions, tracking applicants, and managing candidate data in Paycom; serve as a subject matter expert for the Paycom Applicant Tracking System (ATS)
• Coordinate and manage all aspects of new hire onboarding and orientation
• Prepare onboarding packet checklists and documentation in Paycom and update as needed
• Communicate, coordinate, and schedule with candidates, hiring manager, and panel throughout the recruitment process
• Schedule new hire orientations and onboarding schedule in collaboration with HR Manager and hiring managers
• Conduct new hire orientation sessions to onboard new hires into Paycom
• Ensure all required new hire data and documentation is accurately collected and entered during onboarding and maintained in Paycom to support timely and accurate payroll processing

Benefits Administration:

• Manage new hire benefits enrollment, QLE changes, and terminations for medical, dental, vision, LTD, life insurance, FSA, and 403(b) plans
• Support and work in partnership with the HR Manager during annual benefits open enrollment, including audits, carrier follow-up, and preparation of updated payroll information
• Communicate benefits information to employees and complete initial enrollments
• Review and process benefits invoices, ensuring enrollment accuracy and resolving discrepancies
• Serve as a liaison with benefits carriers and brokers to address routine administration issues
• Process unemployment insurance and disability claims, including annual compliance reporting
• Perform other duties as needed/assigned

Minimum Qualifications

• 2 years human resources experience, or equivalent experience in an administrative operations role.
• Strong organizational skills and ability to handle multiple tasks simultaneously.
• Extremely effective written and verbal communication skills, including the ability to speak with all levels of the organization
• High level of interpersonal skills, discretion, and judgment to handle sensitive and confidential information
• Ability to work independently and think critically with strong problem-solving skills and resourcefulness
• Experience with Paycom or a similar HRIS required; or a willingness to become experienced as a super-user of Paycom at YBCA.
• Proficiency with Windows and Macintosh platforms, G-Suite , Excel, MS Word required
• Project management experience and knowledge of project management tools such as Asana a plus
• Commitment to diversity, equity, inclusion, and respectful workplace practices, and the ability to work effectively with staff from diverse backgrounds

Success in this role requires attention to detail, discretion, communication, follow-through, and the ability to combine empathy and approachability with a strong adherence to policy, compliance, and best practices.

Who Should Apply?

Research shows that many candidates—especially those from communities most affected by inequities—apply only if they meet 100% of the qualifications. At YBCA, no one meets 100%.

If much of this role resonates with you, we encourage you to apply. We are interested in building a mission-driven, collaborative, and curious team, not in checking every box.

We are looking for someone who is:

• An HR professional who values empathy and is skilled at communication across all levels of an organization
• Hands-on, detail-oriented, and proactive.
• Experienced with Paycom (HRIS, payroll, and benefits modules).
• Comfortable working both independently and collaboratively.
• Excited about the mission and work of YBCA

Compensation and Benefits

The hourly rate for this position is $47.00/hour and includes a competitive benefits package including:

• PTO & Holiday Pay
• Medical, Dental, Vision coverage
• Flexible Spending Accounts (Medical & Parking/Commuter)
• 403(b) Retirement Plan with employer match
• Group Life and AD&D Insurance
• Long Term Disability Insurance
• Voluntary Life and AD&D
• Employee Assistance Program (EAP)
• Reciprocal entry to participating Bay Area and North American museums (NARM)

Equal Opportunity Employer

Yerba Buena Center for the Arts (YBCA) is committed to diversity in its programming and in creating a work culture and environment that is reflective of San Francisco Bay Area demography. The Center encourages and actively recruits applicants representing dimensions of difference that include — but are not limited to — age, national origin, ethnicity, race, religion, ability, sexual orientation, gender or political affiliation.

YBCA will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).

Accommodations

YBCA is committed to providing access and reasonable accommodations for individuals with disabilities in all aspects of the employment process. If a reasonable accommodation is needed, please contact accommodations@ybca.org with the subject line “Accommodations Request”.

Application Status

Thank you for your interest in joining the YBCA team! After you apply, you’ll receive a confirmation email letting you know we’ve received your resume. Our recruiting team will review your application and reach out if your experience matches an open role.

We also invite you to upload your resume and join the YBCA Talent Community to stay connected and be considered for future opportunities as they become available. We wish you the best of luck in your job search!

Agencies and Recruiting Firms: Please note that we will only review applications submitted directly by candidates and do not accept resumes or pay fees to third parties. Any unsolicited resumes received will be considered the property of YBCA.

Compensation and Benefits

The hourly rate for this position is $47.00/hour and includes a competitive benefits package including:

• PTO & Holiday Pay
• Medical, Dental, Vision coverage
• Flexible Spending Accounts (Medical & Parking/Commuter)
• 403(b) Retirement Plan with employer match
• Group Life and AD&D Insurance
• Long Term Disability Insurance
• Voluntary Life and AD&D
• Employee Assistance Program (EAP)
• Reciprocal entry to participating Bay Area and North American museums (NARM)