Data and Systems Coordinator

The mission of Read Alliance is to accelerate the educational trajectory of early elementary students through the power of teens who provide one-to-one literacy tutoring in under-resourced communities. Read Alliance’s dual-impact model addresses the achievement gap for young students while engaging youth in serving their communities as paid reading tutors. Established in 2000, Read Alliance is a not-for-profit corporation that improves the chances for academic success of children we serve by ensuring they possess the reading skills necessary to read on grade level by third grade.

Over the past 26 years, Read Alliance’s dual impact intervention program has proved to make a significant difference in the long-term success of the students and youth it has served. More than 24,000 early elementary students have received reading intervention through Read Alliance’s one-to-one model delivered by over 23,000 trained Teen Leaders meaningfully employed as individual reading tutors. Read Alliance pre- and post-assessment data has consistently shown that after just one program cycle, students who receive Read Alliance intervention average more than a full year’s growth in foundational reading skills.

Function

The Data and Systems Coordinator is a highly collaborative, cross-functional role responsible for coordinating data operations, reporting, analysis, and systems administration across Read Alliance’s programs. The position serves as a key liaison between program teams and Read Alliance’s outsourced Senior Director of Data Collection and Evaluation.

The Data and Systems Coordinator will develop a strong understanding of program implementation, timelines, data-management practices, and organizational systems, including Salesforce and Tableau. This role ensures that program data is accurate, complete, timely, and accessible while providing systems support to staff and helping teams use data to inform program implementation and continuous improvement.

The ideal candidate is an organized, relationship-driven professional who thrives in a fast-paced environment, enjoys solving operational challenges, has strong attention to detail, and is passionate about using data and technology to improve educational outcomes.

Responsibilities

Data Management & Quality Assurance

• Maintain accurate, complete, and timely student, Teen Leader, attendance, assessment, participation, enrollment, and program data across sites and organizational systems.
• Review student applications and program records for accuracy, completeness, and alignment with eligibility requirements.
• Conduct routine data-quality audits, identify discrepancies or missing information, and work with program staff to resolve issues.
• Enter and maintain student pre-, mid-, and final assessment results.
• Create and maintain school, site, program, and session records in Salesforce to support program implementation and accurate reporting.
• Assign students, teachers, and Teen Leaders to appropriate sites and programs in Salesforce.
• Support program staff in following consistent data-entry and data-management practices.

Reporting, Analysis & Evaluation Support

• Pull and analyze program data using Salesforce, Tableau, Google Workspace, and other reporting tools.
• Generate regular program, site, attendance, assessment, enrollment, and Teen Leader reports for internal and external audiences.
• Prepare mid-program and end-of-program reports for school partners and support partner review meetings, as needed.
• Develop dashboards, presentations, data summaries, and other materials for leadership, funders, school partners, and internal meetings.
• With support of the Director of Expansion and the Senior Director of Data Collection and Evaluation, translate data findings into clear, actionable insights that support program planning and continuous improvement.
• Coordinate organization-wide data requests and ensure required information is collected from program teams on time.
• Partner with the Evaluation and Program teams to maintain reporting accuracy, data integrity, and quality assurance.
• Work with the Senior Director of Data Collection and Program staff to create a system for Teen Leader hours reporting (and related data) for the Finance Department, as needed.

Salesforce & Tableau Administration

• Serve as the primary administrator for Salesforce and Tableau user access and account management.
• Create, modify, and deactivate user accounts for Read Alliance staff, teachers, school partners, and Senior Teen Leaders.
• Manage user permissions, profiles, roles, licenses, security settings, and system access.
• Create and maintain Salesforce filters, views, and other system configurations needed to support program operations and reporting.
• Coordinate onboarding for new Salesforce and Tableau users, including account setup, access, and onboarding communications.
• Respond to access requests and provide first-level technical support, including password resets and multi-factor authentication (MFA) troubleshooting.
• Monitor system access and ensure accounts are provisioned and deactivated in a timely manner.
• Maintain current system documentation, user guides, and standard operating procedures.
• With support of the Director of Expansion and the Senior Director of Data Collection and Evaluation, identify opportunities to improve system functionality, workflows, and the user experience.

Program & Cross-Functional Support

• Serve as a resource to program staff on data systems, reporting processes, and data-quality practices.
• Prepare data, reports, and other materials in advance of program and partner meetings.
• Attend site Planning and Progress Meetings with school and site partners, as needed.
• Collaborate with internal teams and external partners to ensure data and systems effectively support program implementation and organizational goals.
• Perform other duties, as needed.

Qualifications

• Bachelor’s degree in Education, Social Work, Public Administration, Business Administration, or a related field, or equivalent professional experience
• At least three to five years of experience managing or coordinating educational, youth development, literacy, college access, nonprofit, or community-based programs
• Experience collecting, analyzing, managing, and reporting program data
• Proficiency with Microsoft Office, Google Workspace, Zoom, Salesforce, Tableau, and other database or student information systems
• Experience working with multiple stakeholders and cultivating collaborative partnerships
• Strong organizational, project management, and time-management skills
• Excellent written, verbal, and interpersonal communication skills
• Strong analytical, critical-thinking, and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail
• Ability to communicate technical and data-related information clearly to colleagues with varying levels of technical expertise
• Commitment to Read Alliance’s mission and to improving educational outcomes for students and creating meaningful opportunities for youth

Physical Demands/Work Environment

• Work is performed in both business office and school-based environments.
• Frequent travel is required to partner sites throughout New York City and, as needed, to partner locations across the United States.
• Must be able to travel by car, train, and airplane as needed to support program implementation, partner engagement, and organizational initiatives.

Application

Please submit a cover letter and resume. Only candidates who submit all required materials will be considered. No phone calls please.

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Health Reimbursement Arrangement

Flexible Spending Account - Health Care and Dependent Care

Life Insurance

Transit Benefit

Generous Paid Time Off