Part-Time Quality Assurance Coordinator

Power of Two is a community-based organization dedicated to empowering families by fostering responsive parenting and strengthening caregiver-child relationships. Our mission is to nurture the inherent potential in every child and family, equipping them with the tools to transform their own lives and strengthen their communities.

Applicants are encouraged to learn about more about our work and values.

Position Overview: The Quality Assurance Coordinator will play a critical role in ensuring the accuracy, integrity, and quality of program data while supporting the continuous improvement of Power of Two’s initiatives. This position involves managing referrals, maintaining internal and external databases, and ensuring compliance with organizational and partner standards. The role offers a unique opportunity to contribute to impactful programming while developing skills in data management, program evaluation, and quality assurance.

Qualifications: An ideal candidate will have a passion for social impact and share alignment with Power of Two’s mission. They will have strong attention to detail and the ability to identify inconsistencies in data and processes. The candidate will be proficient in Google and Microsoft Suites and have familiarity with case management or data entry systems. The candidate will be organized, demonstrate strong time management skills, and be solutions-oriented. Power of Two seeks a candidate with effective written and communication skills, as they will engage with the internal team and external stakeholders, including other organizations and potential family participants. Ideally, this candidate will be able to work independently and collaboratively in a fast-paced environment. Bilingual English and Spanish are preferred but not required.

Education: Bachelor’s degree in Social Services, Human Services, Public Health, Public Administration, Nonprofit Management, or a related field.

Location: Reports to the Brooklyn Office.

Experience: 1–2 years of experience in data management, quality assurance, case management, or program evaluation, preferably within a nonprofit, community-based setting or health care setting.

Key Responsibilities:

Referral Management, Family Engagement and Support:

• Engage partner organizations to track, verify, and complete referrals to Power of Two.
• Assist in screening incoming referrals to confirm interest and readiness to engage in the ABC program.
• Support vulnerable people across NYC by providing screenings and navigation services to trusted community resources, leveraging external databases like Unite Us and FindHelp.
• Collaborate with internal teams to facilitate a seamless referral process.

Data Integrity & Quality Assurance:

• Maintain accurate records of client interactions, referral status, and screening outcomes.
• Ensure data accuracy and completeness in the Efforts to Outcomes (ETO) database through continuous review and correction.
• Update and manage referral information in external platforms such as FindHelp and Unite Us.
• Assist with data transfers and updates across multiple external data sources.

Compliance & Continuous Improvement:

• Monitor data entry for deficiencies, inconsistencies, and recommend improvements.
• Support quality assurance initiatives to align with program standards and organizational goals.
• Perform additional duties as assigned by the Senior Data Manager.

Supervision and Professional Development:

• Prepare for and participate in supervision sessions with the Senior Data Manager
• Engage in reflective practice and continued professional development.
• Attend regular mandatory training and meetings to maintain knowledge of program goals and strategies.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, national origin, ethnicity, sex, sexual orientation, gender identity or expression, citizenship, disability, marital status, veteran status, or any other characteristic protected by law.*

Comprehensive benefits package including health, dental, vision, and retirement plans.