Academic Operations Associate

CommonLit is a nonprofit education technology organization dedicated to ensuring that all students, especially students in Title I schools, graduate with the reading, writing, communication, and problem-solving skills they need to be successful in college and beyond. We envision a world where all students get the opportunity to have a world class education. We operate an online reading program for grades 3-12, www.CommonLit.org, that is used by teachers in over 90,000 American schools.

The Academic Operations Associate plays a crucial role in CommonLit's Academic Operations by flexibly supporting and implementing:

• the digitizing workflow and content acquisition across all learning products—CommonLit 360 Curriculum, Supplemental Text and Lesson, and Assessment
• knowledge and information storage and organization across the Academic Department—Operations, Curriculum/Supplemental, and Professional Development
• exposure mitigations and cheater prevention workflows connected to CommonLit 360 Curriculum, Assessments, and Unit Skills Assessments.

The Academic Operations Associate will leverage attention to detail, proactive problem-solving, and transparent communication and collaboration to support and contribute to efficient content acquisition, high-quality digitization, knowledgement management, and content publication logistics.

Responsibilities

This role will require that the Academic Operations Associate lean into various special projects, as needed and guided by the Academic Operations team. Below is our current thinking around how the Associate will spend their time; this is subject to change based on team needs.

Permissions Acquisition and Operations Management

Estimate 35% of Academic Operations Associate’s time

• Support content licensing process by researching copyright holders and organizing needed renewals.
• Contribute to and implement permissions process improvements as determined by the Senior Academic Operations Lead and Coordinator.
• Follow guidance to organize permissions contracts to ensure consistent and intuitive storage.
• Implement permissions contract and copyright audits.
• Support project tracking systems to ensure efficient workflow and timeline adherence (e.g. with Asana, Notion, Google Drive).

Academic Department and Operational Support:

Estimate 25% of Academic Operations Associate’s time

• Track internal project records, materials, and documentation across various information platforms (e.g. Notion hub, Google Drive, etc.)
• Contribute to academic, operational, and cross-functional projects as needed, supporting the broader goals of the Academic Department—Operations, Curriculum/Supplemental, and Professional Development
• Flexibly assist with high-priority initiatives that align with organizational objectives and strategy, leveraging skills in project management and communication.
• Support the exposure mitigation and cheater prevention workflows by reviewing and sending takedown notices and contributing to efficient and effective process improvements.
• Flexibly support Professional Development as needed with tasks such as unit video production and internal content organization and tracking.

Digitizing Workflow:

Estimate 35% of Academic Operations Associate’s time

• Implement the formatting, copyediting, digitizing, and revision/updates processes for all learning products, including the 360 curriculum, supplemental texts and lessons, assessments, and related flex requests.
• Apply best practices and standard processes to ensure consistent, high-quality digital content production.
• Follow and implement digitizing decisions and flex requests, acknowledging digitizing priorities.
• Adhere to quality control measures for digitized content, ensuring adherence to CommonLit's standards and best practices.
• Support the development and revisions of Unit Guides and PDF Downloads, applying attention to detail and incorporating feedback from relevant stakeholders.
• Collaborate with team members to implement enhancements that increase efficiency and quality of digitized content.

Team Collaboration and Coordination:

Estimate 5% of Academic Operations Associate’s time

• Build and maintain positive relationships with team members and project stakeholders.
• Contribute to conversations with product and engineering to support a common understanding of the backend and needed improvements.
• Contribute actively in Academic Operations meetings, providing insights on processes and timelines.
• Contribute expertise to academic, operational, and cross-functional projects as needed.
• Flexibly assist with high-priority initiatives that align with organizational objectives.

Qualifications

• A Bachelor’s degree
• 0-2 years of relevant work experience
• Required: Lived experience or work experience in communities of color
• Preferred: Experience in writing and/or copy editing
• Strong communication skills with multiple stakeholders
• Strategic thinker, self-starter, with strong time-management skills
• Strong attention to detail and desire for feedback

Apply by: May 14, 2025 at 5 pm ET

At CommonLit, we are committed to fostering a supportive and inclusive company culture that values work-life balance and adapts to life’s changes. We offer a comprehensive benefits package designed to support our employees’ health, well-being, and financial security:

• Health, dental, and vision insurance
• HSA and FSA Plans, including Medical FSA, Limited FSA, and Dependent Care FSA options
• Company-sponsored basic life insurance, with additional options for supplemental life insurance
• Legal insurance
• 401(k) retirement plan with a 4% safe harbor employer match
• Access to exclusive discounts, including pet insurance, hotel booking discounts, and more
• Pre-tax commuter benefits for employees in the D.C. metropolitan area
• Remote work support, including a home office set-up stipend

Generous time off, including:

• 16 paid holidays annually
• Paid time off accruals and sick leave
• Paid family leave, including caregiver leave, medical leave, and 12 weeks of paid parental leave
• 2 floating holidays
• Volunteer and school visitation leaveJury duty leave
• Bereavement and compassionate leave
• Flexible work options

As a remote-first organization, CommonLit has team members in nearly 30 states and Washington, D.C. We strive to create a collaborative and engaging workplace through various connection opportunities:

• Monthly remote activities, such as dumpling-making, yoga, and virtual escape rooms
• Monthly "CoffeeLit" sessions for connecting with colleagues
• Learning and development opportunities for teams and individuals

As an equal opportunity employer, CommonLit values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or an other legally protected characteristics. If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at careers@commonlit.org

Apply by: May 14, 2025 at 5 pm ET