Childcare Outreach and Enrollment Coordinator

Position Start Date: Immediate opening - ready to start ASAP

Location: New York City (primarily Staten Island) with local travel to outreach sites and community events

Schedule: Primarily weekday business hours; occasional evening and weekend work is required

ABOUT LA COLMENA: Founded in 2014, La Colmena has been empowering immigrant workers and their families through education, organizing, culture, and economic development. To this end, La Colmena continues to provide a space where workers learn and assert their rights, develop their leadership, access resources and opportunities and become active members in their community.

Position Summary:

The Mayor’s Office of Child Care and Early Childhood Education (MOCCECE) launched the Outreach and Enrollment Initiative (OEI) to help families learn about and access early-childhood education and care options. As a trusted community-based partner in the initiative, La Colmena helps families navigate available programs and enrollment processes.

La Colmena seeks a bilingual Childcare Outreach and Enrollment Coordinator to help immigrant and other underserved families learn about, apply for, and enroll in NYC early-childhood education and care programs. The Coordinator will conduct community outreach; provide one-on-one enrollment assistance; support families with MySchools and MyCity accounts and applications; maintain relationships with schools, providers, and community partners; and complete required program reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Outreach and Enrollment

• Plan, host, and attend local outreach events; staff information tables at community gatherings; and coordinate with MOCCECE to support citywide collaboration and co-promotion.
• Increase awareness of and provide screening and enrollment assistance for NYC early-childhood education and care programs serving children from birth through age five, including NYCPS infant and toddler programs, 3-K, Pre-K, Head Start, and child-care subsidy or voucher programs, as applicable.
• Conduct community canvassing in designated focus neighborhoods.
• Collect qualitative feedback and family stories, and administer brief surveys or questionnaires during outreach and canvassing, as requested.
• Assist families in creating and using MySchools and MyCity accounts and completing applications.
• Attend required MOCCECE cohort meetings and convenings related to planning, implementation, and program review.
• In collaboration with management, submit timely, complete, and accurate reports through MOCCECE-required reporting tools and templates; identify and communicate barriers to monthly reporting.
• Build and maintain relationships with NYCPS early-childhood education programs, child-care providers, and community-based organizations in assigned ZIP codes to support outreach, enrollment, and connections to community resources.
• Participate in La Colmena activities involving education, organizing, advocacy, and celebration of immigrant-community culture.
• Handle family information in accordance with applicable confidentiality, data-security, consent, and program requirements.
• Perform other duties reasonably related to the position, as assigned by the supervisor.

Additional responsibilities:

• Act as a good steward of La Colmena’s resources and reputation.
• Maintain a working knowledge of, and communicate effectively about, La Colmena’s mission and programs.
• Develop and maintain productive, year-round relationships with key stakeholders.

REQUIRED QUALIFICATIONS:

• Professional fluency in spoken Spanish and English, including the ability to communicate enrollment information accurately, clearly, and respectfully with families.
• Demonstrated ability to work effectively with Spanish-speaking families and communities.
• Strong interpersonal skills, sound judgment, empathy, and ability to maintain confidentiality while working with families facing barriers to early-childhood education and care.
• Strong written and verbal communication skills and ability to engage effectively with families, community partners, and staff.
• Ability to work collaboratively as part of a team and independently in community-based settings.
• Ability to travel locally throughout Staten Island and other NYC locations for outreach events, meetings, and partner engagement.
• Proficiency with Google Workspace, Microsoft Office, web-based data-entry systems, and standard office equipment.
• Commitment to immigrant-worker rights, family access to services, and La Colmena’s mission.

PREFERRED EXPERIENCE:

• At least one year of paid or volunteer experience working with immigrant families, Spanish-speaking communities, or families navigating public benefits, education, or social-service systems.
• At least one year of paid or volunteer experience in a nonprofit, community-based organization, school, early-childhood program, or social-service setting.

La Colmena is an equal opportunity employer and is committed to a workplace free from discrimination and harassment. La Colmena does not discriminate on the basis of any characteristic protected by applicable federal, New York State, or New York City law. La Colmena provides reasonable accommodations for applicants and employees with disabilities, pregnancy-related needs, and religious observance or practice, consistent with applicable law. Nothing in this posting alters the at-will nature of employment, where applicable.

Health insurance, vision, dental, 15 day vacation days , 12 sick days, 1 personal.

Spanish required