The Chief Development Officer plans, organizes, staffs, and directs an integrated cross-function portfolio of fundraising, marketing/communications and volunteer engagement activities designed to deepen community investment and advance the sustainability and expansion of Food Lifeline’s mission to end hunger in Western Washington.
Essential Functions/Major Responsibilities:
Leadership and Strategy:
- Serve as a key member of the executive team as part of the collaborative group that drives and shapes the mission, culture, and operation of Food Lifeline overall; while advising senior leadership on philanthropic, volunteerism, and marketing and communications issues.
- Ensure strategic alignment and integration across fundraising, marketing/communications, and volunteer engagement functions so that community engagement, storytelling, and philanthropy reinforce and amplify one another.
- Direct the development department’s strategic plan and ensure the creation of cohesive, cross-functional annual plans that align fundraising growth, brand evolution, and volunteer engagement with Food Lifeline’s broader organizational strategy.
- Promote a culture of philanthropy to drive social justice, demonstrating a commitment to using equity as a process and an outcome for the Development team’s work while fostering a culture of engagement that values volunteers and community members as essential partners in advancing Food Lifeline’s mission.
- Recruit, motivate and lead a high-performance team in alignment with Food Lifeline’s core values and desired culture. Manage the workflow of assigned staff, manage performance and make fair and equitable staffing decisions.
- Encourage and empower staff development and other employee professional growth opportunities.
- Support the President and CEO and overall organization working to ensure we maintain strong strategic communication with the board.
Fund Development:
- Responsible for the oversight, planning and implementation of a comprehensive fund development program and strategy that secures significant financial resources from foundations, corporations, and individuals to support Food Lifeline’s mission.
- Work with senior staff to establish fundraising goals and accountability for these goals.
- Oversee the implementation and expansion of a digital engagement strategy that moves individuals through an integrated ladder of awareness, action, advocacy, and giving.
- Drive all major gifts functions, which may include planned giving, principal gifts, donor prospecting and research, and special multi-year fundraising campaigns.
- Responsible for moving a select group of prospects. Focus on long-range strategic priorities, advance the goals, and communicate a broad vision to others. Understand and comply with all gift-related policies and procedures and ensures ethical compliance
- In partnership with the CEO and key Board members, develop and define roles for board in fundraising for Food Lifeline. Provide staff leadership for Board fundraising efforts
- Ensure we have proactive, effective, and strategic communications with the board as necessary.
- Partner closely with Marketing and Communications and Volunteer Engagement leadership to ensure that donor cultivation, storytelling, and community experiences are coordinated and mutually reinforcing.
Marketing and Communications:
- Responsible for the oversight, planning, and implementation of a comprehensive marketing and communications strategy that advances revenue goals while strengthening Food Lifeline’s public voice, credibility, and leadership in addressing hunger and its root causes.
- Oversee marketing efforts; steward, grow, and evolve Food Lifeline’s brand to deepen community investment in our mission.
- Ensure inclusive and empowering messaging that centers the dignity of people experiencing hunger.
- Ensure alignment between brand strategy, fundraising priorities, volunteer engagement efforts, and organizational messaging to create a unified and compelling community narrative.
- Ensure we provide clear messaging and talking points for the President and CEO and Board.
Volunteer Engagement
- Oversee strategies designed to deepen engagement of volunteers as ambassadors, advocates, and partners in advancing Food Lifeline’s mission.
- Oversee the development of a scalable volunteer engagement infrastructure and volunteer-leadership pipeline capable of meeting Food Lifeline’s operational needs while deepening community connection and long-term engagement.
- Ensure volunteer strategy is aligned with operational requirements, community partnerships, and philanthropic goals.
- Ensure we have adequate volunteer recruitment to meet the business needs of Food Lifeline.
- Foster an environment where volunteers feel graciously engaged, deeply informed about our mission, and are meaningfully contributing to the roles that inspire them.
- Faster an environment that focuses on safety standards for our community volunteers.
Job Scope:
This position:
- Has a wide diversity of work situations and high level of work complexity.
- Develops practices that govern work of self and others at all levels of the organization.
- Performs work independently with minimal supervision.
- Decisions are made within broad interpretation of applicable laws, guidelines, policies, and parameters.
Supervisory Responsibility:
This position directly manages three senior leaders including the Director of Marketing and Communications, Director of Volunteer Engagement, Director of Fund Development, and is responsible for fostering strong cross-functional collaboration between Development and other organizational departments to ensure alignment and shared accountability.
Interpersonal Contacts:
Contacts are mainly internal and are frequently confidential and sensitive in nature.
- Internal 60% • External 40%
- In person 60% • Telephone 10% • E-mail 30%
Specific Job Skills:
- Ability to create, articulate, and implement strategy.
- Demonstrated ability to lead integrated, multi-disciplinary teams and align fundraising, communications, and engagement strategies in service of shared organizational goals.
- Ability to balance revenue growth with mission integrity and values-based storytelling.
- Outstanding written and oral communication skills, including engaging and effective presentation and public speaking skills and the ability to move audiences from one point of view to another along a defined education/communication arc.
- Knowledge of the nature and dimensions of philanthropy, ethics, motivations for giving, research and cultivation practices, standard fundraising techniques including face-to-face solicitation, proposal writing, special events, telephone solicitation, and direct mail.
- Experience serving as the member of a non-profit executive team and ability to manage contributing staff with high levels of experience in a way that promotes collaboration and teamwork across disciplines.
- Experience in working with board volunteers and an understanding of best practices
- Exceptional interpersonal, communication and diplomacy skills.
- Strong organizational and analytical skills with the ability to plan, follow through and complete complex projects.
- Ability to adapt to changing needs and drive change across the organization.
- Ability to handle sensitive information and maintain confidentiality.
Education and/or Experience:
- Minimum 10 years demonstrated experience and ability and confidence to identify, cultivate and close large gifts from individuals, corporations and/or foundations. Demonstrated experience with base fundraising activities such as direct mail and digital fundraising. Demonstrated ability to work effectively with a broad and diverse range of stakeholders to build new and expand existing donor pipelines to meet multi-million dollar fundraising goals.
- Proven success in asking for and closing significant major gifts of $1M or more and building and maintaining long-term relationships with fundraising constituents such as major donors, foundations and corporations.
- Experience leading and integrating communications and engagement functions in support of organizational growth required.
- CFRE certification preferred.
- Personal lived experience of systemic hunger and/or its root causes preferred.