Operations Manager

About the job

For 99 years, Camp Thorpe has given teens and adults with developmental disabilities a joyful, inclusive summer in Vermont’s Green Mountains, a place where campers find the fun of summer camp and the security of a loving home away from home. As we head into our 100th season, we’re looking for an organized, warm, detail-driven Operations Manager to help keep camp systems running smoothly all year long.

THE ROLE

The Operations Manager is the Executive Director’s principal operational partner. They keep registration, hiring, summer office operations, and marketing running like clockwork. It’s a hands-on role for someone who thrives on process, communicates warmly with camper families, and can move easily between clerical administration, marketing production, and in-season camp operations. You’ll work closely with our Executive Director, Leadership Team, and seasonal staff, and be a welcoming, visible presence to camper families throughout the year.

WHAT YOU’LL DO

• Own the camper registration cycle process each fall, winter, and spring, including family how-to sessions, paperwork tracking, and the scholarship program.
• Own rental marketing, bookings, coordination, and hosting during our fall rental season.
• Support hiring and onboarding: background checks, hiring and tax paperwork, and clerical support for seasonal and year-round staff.
• Staff the camp store and office during the summer and maintain our online store.
• Contribute to day-to-day marketing and communications, including social media, our photo and video galleries, the camp website, newsletter, and Annual Report.
• Provide general administrative support to the Executive Director and camp operations and assist with fall rentals.
• Join our leadership team and bring Camp Thorpe's 100-year-old mission to life in the Green Mountain National Forest.

WHAT YOU BRING

• A bachelor’s degree or equivalent experience in office administration, operations, or program coordination; nonprofit, camp, or human-services experience is a strong plus.
• Excellent, warm written and verbal communication skills, as many families we work with are navigating a disability services system for the first time.
• Strong organizational skills and comfort juggling multiple seasonal processes (registration, hiring, marketing) at once.
• Proficiency with Google Workspace or Microsoft Office, and willingness to learn camp-specific systems like Ultra Camp and Givebutter.
• Working knowledge of social media and basic content creation or photo/video editing.
• A genuine interest in serving people with developmental disabilities and their families.
• A valid driver’s license, reliable car, and the ability to pass a background check, including Vermont’s requirements for staff working with vulnerable populations.
• Ability and stamina to move freely on a campus with hills and dirt walking paths. Must be able to lift at least 50 Pounds.

GOOD TO KNOW

Reports To: Executive Director

Status: Full-Time, Exempt, Year-Round

Location: 680 Capen Hill Rd, Goshen, VT — on-site during the summer/fall. Remote during winter and spring.

Schedule: Standard office hours off-season, extending during the fall/winter registration cycle (Nov–Jan). During our 7-week summer season, on campus 9:00 AM–6:00 PM, Monday through Friday, with some evenings and weekends during staff training and camp sessions.

Compensation: Commensurate with experience; details available upon request.

no benefits at this time

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