Manager, Small Chapter Programming (Bi-lingual Spanish)

Reports to: Director, Small Chapter Development

Location: Remote

POSITION SUMMARY:

The Manager, Small Chapter Programming will manage and oversee the planning, coordination, and implementation of AFSP-approved programs across multiple Small Chapters, ensuring high-quality, consistent, and culturally responsive program delivery. This role serves as an operational partner to the Director of Small Chapter Development and chapter volunteer leadership, providing guidance, coordination, and programmatic support across multiple markets. The position is fully remote with limited, occasional travel and requires bilingual fluency in English and Spanish.

RESPONSIBILITIES:

• Plan, manage, coordinate, and oversee the delivery of AFSP-approved prevention, education, loss and healing, and research connection programs (virtual and in-person) across assigned Small Chapters. Serve as the primary programmatic point of contact for multiple Small Chapters, ensuring program offerings align with AFSP standards, strategic priorities, and community needs.
  • Provide leadership, coaching, and guidance to chapter program committees and program-related volunteers, supporting readiness, scheduling, logistics, and high-quality program delivery. Recruit, onboard, train, and support volunteer program facilitators in collaboration with the Director of Small Chapter Development.
  • Respond to program inquiries and direct requests for presentations to appropriate volunteer facilitators.
  • Ensure program information is available at small chapter activities and events.
• Oversee tracking of program-related expenses and ensure timely submission of invoices and reimbursements in accordance with national and chapter procedures.
• Coordinate with vendors, municipalities, venues, and community partners related to program delivery.
• Provide programmatic content, impact language, and metrics for sponsorship materials, grant applications, and chapter communications.
• Participate in and support program-related meetings, committees, and training; ensure documentation, action-item tracking, and follow-through.
• Utilize bilingual skills to support Spanish-speaking volunteers, partners, and communities through professional written and verbal communication.
• Collaborate with staff and volunteer leadership to ensure program offerings are consistent with AFSP guidelines and strategic goals.
• Other duties as assigned by supervisor.

Note:

• An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this position.
• The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned to the position.

MINIMUM QUALIFICATIONS:

Education: N/A

Experience and/or Training:

• Minimum 3 years’ experience in nonprofit program coordination, community outreach, volunteer management, or related field.
• Demonstrated experience working directly with volunteers and community partners.

Language Requirement: Fluency in English and Spanish, including reading, writing, and verbal communication, is required.

Technology/Equipment

• Experience using general office technology and ability to utilize and learn multiple platforms to work remotely and present virtually.

PREFERRED QUALIFICATIONS:

Education: Bachelor’s Degree

Experience and/or Training

• 4-5 years of experience in nonprofit program coordination or community outreach.
• Experience working within a national nonprofit organization with a chapter or affiliate model.
• Experience supporting or managing programs across multiple geographic markets.

OTHER SKILLS and ABILITIES:

• Highly organized with strong attention to detail and accountability.
• Comfortable presenting AFSP programs to public audiences and collaborating with volunteer presenters.
• Strong facilitation, coaching, and relationship-building skills.
• Ability to manage multiple chapters, priorities, and timelines simultaneously.
• Upholds and models AFSP’s Core Values.
• Attend all mandatory meetings and training courses.
• Ability to work a full-time schedule with flexibility for occasional evenings or weekends to accommodate volunteer availability and time zones.
• Willingness and ability to travel occasionally, as needed.
• All other work-related duties as assigned.

PHYSICAL AND MENTAL DEMANDS:

• While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 25 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
• When travel is required, must have a valid driver’s license or the ability to travel independently on behalf of AFSP. Must be able to rent vehicles on behalf of AFSP as needed and travel to assigned states if needed.
• The physical and mental demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT:

• Fully remote, work-from-home position.
• Limited, occasional travel to assigned chapters, meetings, trainings, and events as needed.
• Works across multiple time zones and within volunteer-led environments.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

22 PTO (vacation, sick, wellness and personal days) your first year of employment (5 additional days 2nd year)

Medical, Dental, Vision Insurance

10% employer retirement contribution after 2 years of employment

Flexible Summer Fridays

11 Holidays

Fluency in English and Spanish. Must be able to read, write and speak Spanish.