JOB SUMMARY
A Social Service Coordinator plays a crucial role in helping individuals and families access the resources and support they need to navigate life’s challenges.
PRINCIPLE PRESPONSILBILITIES & DUTIES
- Delivering comprehensive social services to children, families, and pregnant women in the Early Head Start and Head Start programs.
- Providing direct services to clients in need, when deemed appropriate.
- Serving as liaison between mental health and parent involvement consultants in the EHS/HS program
- Developing a parent involvement curriculum for all Early Head Start/Head Start families that incorporates available on-site and off-site resources.
- Establishing ongoing collaborative relationships with community organizations that are responsive to the needs of Early Head Start/Head Start children, and families.
- Helping organize and oversee the procedures for program recruitment and enrollment.
- Ensuring that EHS/HS multicultural principles are reflected in program practices.
- Intervening in the prevention of child abuse and neglect, as mandated by Federal and State law.
- Maintaining confidentiality of family records and information.
- Encouraging and promoting the family’s achievement of self-sufficiency.
- Participating in all appropriate trainings and meetings
- Fostering the belief in parents that they are the child’s first teacher and reinforcing this concept with practical suggestions for its development.
- Participating in the hiring of all EHS/HS staff members.
- Stays current on new initiatives and practices in the field.
- Participating in program annual assessment and federal reviews.
- Performs other job-related duties as assigned.
EHS/HS Program Supervision:
- Assisting in the development and evaluation of EHS/HS home and center-based policies and procedures.
- Supervising the program’s family intake process, ensuring that it emphasizes early assessment and the development of a Family Partnership Agreement for every family enrolled.
- Managing the referral of families to appropriate on-site-and off-site services in the areas of mental health, education, health, employment, etc.
- Maintaining the programs records as completed by the Social Services staff in a timely and accurate manner.
- Providing guidance and leadership in the planning of group socialization activities
- Monitoring the program’s continuous outreach and recruitment activities within the Central and East Harlem community.
Supervision of Social Services Staff:
- Guiding the staff in the assessment, intervention, and delivery of services to families in need.
- Supporting Home Visitors and Family Assistants through meetings, some observations of home visits, group socializations, review of records and enrollment levels.
- Supporting Home Visitors to assist parents in ways of using household resources in educational activities with their children, as needed.
- Maintaining a system of reflective supervision with Family Assistants.
- Meeting with Family Assistants and Home Visitors weekly to update each other on family needs and children’s progress.
- Sharing information about Northside Center for Child Development, Inc. and the EHS/Head Start program model.
- Assisting the Social Service Manager with evaluating social services staff yearly (formally) and regularly (informally), develops their improvement/training plans, and makes recommendations based on evaluations.
- Modeling appropriate communication techniques.
- Provides program orientation for new staff with the support of the Social Service Manager.
- Assisting with the identification of training needs and the development of training to meet those needs.
- Supervising any volunteers and social services interns and provides the necessary training, support, and feedback necessary for their professional growth. Parent Involvement:
- Promoting a viable environment in which parents can enhance their parenting skills while receiving support in their efforts towards self-sufficiency.
- Developing a parent involvement curriculum for all EHS/HS families that incorporates available on-site and off-site resources.
- Coordinating parent governing activities and ensures that Class and Center meetings (for center-based families, home-based families, and pregnant women) and the Policy Council reflects the program’s mission and EHS/HS mandates.
- Encouraging parents to attend parent meeting.
Qualifications
- Leadership and managerial ability
- Bachelor or Master degree in social work or related field.
- Good interpersonal and communication skills, including the ability to work as part of a team, communicate effectively both orally and in writing, receive and provide feedback, and manage dynamic interchanges in meetings.
- Experience working with families and children aged newborn to five.
- An understanding of the Head Start philosophy and ability to implement its principle of shared authority and decision-making.