Program Associate

The Behavioral Health Catalyst (BHC) is a nonprofit organization that seeks to improve behavioral health outcomes by facilitating policy processes, convening and connecting cross-system actors, and communicating key knowledge and insights. We are building toward a future where all children, youth, families, and communities impacted by behavioral health challenges thrive.

Position Information

Job Title: Program Associate

Job Location: Tuesday/Thursday in the office in Belltown, Seattle

Contract Term: Indefinite

Time Allocation: Full-time

Supervisor: Managing Director

Position Summary

This job description outlines the responsibilities and qualifications for a Program Associate for BHC. This role will support all aspects of the organization on a wide range of administrative tasks. A successful candidate will have a strong skill set in program administration, a track record of administrative excellence, and a passion for BHC’s work.

Responsibilities

Programmatic Support

• Provide event support, including logistics, event planning, and document preparation
• Provide support on all external communications (e.g., proofing, management of distribution lists, monitoring/posting on social media, updating website)
• Maintain programmatic databases in excel
• Schedule meetings as requested for programmatic meetings
• Take notes and track action items for meetings as requested
• Prepare surveys, including scheduling polls and more complex programmatic surveys

Operational Support

• CRM Database (Bloomerang)
• Set up key functions in CRM
• Support the team in effective use of CRM
• Input data as needed
• Create reports and extract data as needed
• Monitor inbound communications and triage action items
• Prepare and submit monthly expense reports for corporate credit card
• Maintain BHC Org SharePoint, ensuring shared files are logically organized and clearly labeled
• Assist in preparation and execution of contracts and other administrative processes, in alignment with Panorama policies
• Manage BHC Org calendar, including events and holidays, reserving meeting rooms, etc.
• Execute logistics for all internal team meetings, including agenda, food, and notetaking
• Maintain BHC Org OneNote and Onboarding Guide

Fundraising Support

• Track grant report deadlines and follow up with team to execute, as needed; upload documents into relevant grant portals
• Track gifts received and required follow up steps, including thank you notes

Administrative Support across the BHC Team

• Prepare and submit expenses monthly
• Provide reminders for routine tasks and meetings
• Schedule meetings, including both in-person and virtual multi-participant meetings
• Complete other ad hoc administrative requests

Qualifications

• At least 3 years of applicable experience in administration, demonstrating organizational and administrative skills; Proven track record in delivering high quality administrative support
• Proficiency in Microsoft 365 (Word, PowerPoint, Excel, OneNote, SharePoint, and Teams), Zoom
• Experience with CRM software, email marketing platforms, Adobe Acrobat, SurveyMonkey, Doodle, LinkedIn, Instagram
• Examples of strong document editing; Clear and concise writing; Exceptional attention to detail
• Ability to work in a fast-paced, high-performing environment with multiple priorities
• Proactive approach to identifying and solving problems
• Interest in behavioral health
• Familiar with, or prepared to learn, Canva, Squarespace

We encourage people living with behavioral health challenges to apply.

Employment Logistics

Behavioral Health Catalyst is a fiscally sponsored project of Panorama Global, a 501(c)(3) social impact non-profit that empowers changemakers through radical collaboration. Behavioral Health Catalyst employees/interns will be employees of Panorama Global.

Panorama is committed to creating a diverse team and is proud to be an equal opportunity employer. We know that representation matters in the workplace and with our partners; to that end we are committed to a hiring process grounded in equity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, caste, citizenship or immigration status, national origin, genetic information, gender identity, gender expression, sexual orientation, marital status, veteran status, political ideology, the presence of any physical, mental, or sensory disability, age, or any other status or characteristic protected by federal, state, or local law.

Panorama complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People & Culture team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Panorama participates in the federal E-Verify system. All candidates should review E-Verify Participation and Right to Work information.

The final offer will be contingent on the completion of a successful background check.

Behavioral Health Catalyst’s fiscal sponsor offers a comprehensive benefits package, including:

• Health insurance, 401k match, and commuter benefits
• Reimbursement of office parking expenses and home internet
• Flexible paid time off with no caps or accruals