Director of Operations

WHO WE ARE

The vision of Bethel Community Presbyterian Church is to be a community reimagining church around God’s great welcome table. We are a multigenerational, multiethnic, hybrid, LGBTQIA+ affirming PC(USA) church in San Leandro, CA that currently has both local presence and digital reach, and around 120 people involved in the life of the church in some form. We are also home to the Bethel Campus Resilience Hub, which includes the work of the San Leandro community garden and SL community food pantry.

For more about our church, please visit: www.bethel-community.org

DESCRIPTION

The Bethel Community Director of Operations works as a strategic leader that supports Bethel Community’s vision and values. Their role includes performing both day-to-day functions as well as providing organizational leadership and planning to help lead internal operations, proactively building church capacity to support our mission.

Specifically, the Director of Operations will help establish high levels of effectiveness, communication, and coordination to manage resources and workflows in our church, with a specific focus on finances, facilities, human resources, and technology and communication. They report directly to church pastors while also interfacing with key church leaders, including our session of elders, church treasurer, committee members, lay volunteers, and community partners.

GENERAL ROLES AND RESPONSIBILITIES

• Financial Management : Working with the church Stewardship and Finance Committee and contracted financial services agency to oversee the development and maintenance of church budgets, create financial reports and donor statements, track church income and expenses, manage church insurance policies, and certify financial controls and compliance.
• Church Facilities Operations : Directing the ongoing usage and maintenance of our church facilities by serving as the main coordinator for Sunday services, overseeing building projects, managing calendaring and communication systems, handling community rentals, maintaining building supplies and storage, and partnering with the Resilience Hub Project Manager to fulfill site-owner responsibilities for resilience projects.
• Organizational Leadership : Collaborating with the pastors to shape the ongoing vision, strategy, and leadership of the church. This includes helping set agendas for monthly staff meetings, moderating committee meetings, writing reports for elder meetings, and contributing to annual leadership retreats.
• Human Resources Operations: Managing monthly and annual human resources operations, such as overseeing employee relations, managing employee benefits and payroll, supporting employee reviews, and coordinating staff hiring, onboarding, and offboarding. This role also includes reviewing policies to ensure compliance with all applicable federal, state, and local legislation as well as alignment with Church procedures.
• Technology and Communications Systems : Overseeing church technology and communications systems, including church listserv management, Planning Center administration, Google Workspace coordination, digital content creation for church website and social media, and management of protocols for tech usage, privacy, and security.

IDEAL SKILLS AND CHARACTERISTICS

• Alignment with church vision and values, with a strong interest in cultivating spiritual communities
• Robust organizational leadership skills, with an ability to think strategically, develop systems, and manage both people and resources efficiently toward growth and sustainability
• Resilient and adaptable problem-solver who is able to learn quickly, flex in evolving environments and create solutions with minimal support and supervision
• Strong initiative taking and action orientation, with the ability to anticipate needs and meet organizational goals in a timely manner
• Able to build teams and work cross-culturally with diverse staff, volunteers, and community members, while sustaining a culture of kindness and collaboration
• Willingness to receive and act upon, as well as provide, constructive feedback

REQUIREMENTS AND QUALIFICATIONS

• 5+ years of administrative and/or organizational management experience, with experience in running most aspects of a business or non-profit organization, including organizational development, financial administration, compliance, human resources, and technological systems
• Excellent written and verbal communication skills, with close attention to detail and ability to both write and speak clearly to a wide range of constituencies
• Familiarity with financial reporting systems (QBO) is highly preferred
• Proficiency with technology platforms and church communications systems such as Google Suite, Office Suite, Squarespace, MailChimp, Zoom, and Planning Center strongly preferred
• HR Certification preferred, but not required
• Bachelor’s degree required; MBA or similar advanced degree a plus

• Workload: 20+ hrs/week, including the possibility of Sunday work during worship services. Additional hours potentially may be requested during onboarding or with special events. This is a non-exempt position.
• Format: This job is a hybrid role, with the expectation of being on site a minimum of 2 days/week. Meeting evenings may occasionally be required.
• Benefits: Flexible work environment with paid sick leave accrual and vacation. Additional benefits are potentially available and to be discussed upon hire.
• Timeline: Interviews for this position will begin in January 2026.