Specialist, Business Development Operations

About Us

At the National Math and Science Initiative (NMSI), we are a vibrant, nonprofit organization committed to transforming education. We believe that every student deserves access to high-quality math and science education. Since our founding in 2007, we’ve empowered over 2.9 million students and 72,000 teachers across 1800 high schools in 43 states. Our staff are the heartbeat of our mission, driving impactful programs that foster success in the 21st-century global economy.

NMSI is a remote-first organization, allowing staff members to work primarily from their home office. Staff must have a dedicated, distraction-free workspace with reliable high-speed internet. We value autonomy, flexibility, and effective communication across time zones, and support a culture of collaboration through virtual tools and regular check-ins.

What You’ll Do All Day

As a Specialist, Business Development Operations, you will play an essential role in advancing our mission. You will collaborate with a passionate team to craft and implement strategies that elevate the future of math and science education. The Specialist, Business Development Operations, directly impacts our mission by assisting with day-to-day business development operations, offering feedback to help refine and improve processes and systems. Your daily activities will include:

1. Serving as the primary point of contact for account managers on all Salesforce-related questions, requests and training needs; configure and maintain dashboards and reports tailored to the team’s needs; troubleshoot issues and elevate to TBO (Technology & Business Operations) when necessary.
2. Conducting regular updates and pipeline analysis, using Salesforce, for business development opportunities.
3. Supporting quarterly portfolio reviews for all manager-level district account managers by conducting Salesforce audits and providing insights.
4. Supporting day-to-day operations for district sales and cultivation which includes providing regular feedback to inform improvement for necessary processes, procedures and protocols.
5. Supporting account managers with timely review and responses to business development operations requests which may include compiling research summaries, drafting briefs, drafting proposals and agreements, or other requests as needed.
6. Supporting the district contracting process by managing out-going district agreements via DocuSign, ensuring proper storage of final executed agreements, building contracts in Salesforce and initiating the contract handoff process with PSO (Program Success Operations)
7. Other duties as assigned

The Specialist, Business Development Operations will report to the Manager, Business Development Operations and is a full-time hourly position offering the flexibility to work from anywhere within the contiguous United States. Occasional travel may be required for in-person meetings, conferences, and events.

What We’re Looking For

We seek individuals who are:

• Experience: You have a minimum of 1-2 years of experience working with a sales or fundraising team (preferably nonprofit or education settings) and using Salesforce CRM.
• Tech-Savvy: Proficiency in Salesforce is required, including training, troubleshooting, dashboard creation, and report configuration. Experience using Microsoft 365 is preferred.
• Strategic Thinkers: Provide reporting and analysis to support account strategy, revenue tracking, and portfolio performance reviews.
• Results Driven: Support key elements of the contracting process, ensuring timely execution, proper documentation, and compliance with internal protocols.
• Nimble Learners: Assist with day-to-day business development operations, offering feedback to help refine and improve processes and systems.
• Team-Oriented: Assist with high-priority projects or initiatives that advance team and organizational goals.
• Physical Requirements: Remote employees working from a home office must be able to sit or stand for extended periods, use a computer and other standard office equipment, and have the capability to perform the required tasks and participate in virtual meetings, as well as occasionally in-person meetings. Employees must be able to travel overnight away from their home office environment as needed. Reasonable accommodation can be arranged if necessary.

What Do We Offer?

The starting hourly wage range for this position is $30.13 to $34.64, commensurate with experience. We take pay equity seriously and strive to ensure fair compensation for all team members. Our comprehensive benefits package includes:

• Medical, dental, and vision coverage (85% paid for employees and a significant portion for dependents)
• 401(k) with up to 6% employer match, fully vested on day one
• Potential annual salary increases and bonuses based on organizational performance
• Referral bonuses
• A remote-first work environment
• Monthly telecommunications stipend
• 25+ paid holidays, including a one-week summer break and two-week winter break
• Generous Paid Time Off, starting at 14 days per year that begins accruing with your first paycheck
• A paid personal day that is immediately available on your start date
• Access to LinkedIn Learning for continuous professional development
• Annual gift card for birthdays and work anniversaries, plus additional perks for significant milestone anniversaries, including paid sabbaticals and cash bonuses
• Nine weeks of fully paid parental leave, applicable regardless of gender identity, and includes births by surrogate, adoption, or foster placement of a child

Additional Information

Candidates must pass county, state, and federal-level criminal background checks as a condition of employment. Positions with fiduciary responsibilities may require additional checks.

This job description is not exhaustive; additional functions and requirements may be assigned as necessary.

Equal Opportunity Employer

NMSI provides equal employment opportunities to all employees and applicants, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or veteran status. We comply with all applicable laws governing nondiscrimination in employment.

Our comprehensive benefits package includes:

• Medical, dental, and vision coverage (85% paid for employees and a significant portion for dependents)
• 401(k) with up to 6% employer match, fully vested on day one
• Potential annual salary increases and bonuses based on organizational performance
• Referral bonuses
• A remote-first work environment
• Monthly telecommunications stipend
• 25+ paid holidays, including a one-week summer break and two-week winter break
• Generous Paid Time Off, starting at 14 days per year that begins accruing with your first paycheck
• A paid personal day that is immediately available on your start date
• Access to LinkedIn Learning for continuous professional development
• Annual gift card for birthdays and work anniversaries, plus additional perks for significant milestone anniversaries, including paid sabbaticals and cash bonuses
• Nine weeks of fully paid parental leave, applicable regardless of gender identity, and includes births by surrogate, adoption, or foster placement of a child