Data & Systems Manager (JCC Maccabi®)

DEPARTMENT: Center for Innovation and Impact

REPORTS TO: Vice President, Data Strategy and Systems

About the role

JCC Association of North America is hiring a Data & Systems Manager to join the data team in the Center for Innovation and Impact. The team helps colleagues get more from shared systems and improve how information is collected and used, so JCC Association and JCCs across North America can make better decisions and strengthen the JCC Movement and Jewish community.

The manager will serve as the primary data and systems partner for JCC Maccabi®, JCC Association’s signature Olympic-style program for Jewish teens. The work spans registration, user training, and measuring the program’s impact, alongside shared data work and coverage across the organization.

This is a hands-on role for an experienced, resourceful professional who works closely with colleagues and can turn an open-ended request into a finished solution. The manager balances ongoing operations with new projects and owns their day-to-day work, with strategic direction and support from the Vice President, Data Strategy and Systems.

The manager will join as JCC Association prepares to launch its new Salesforce platform, including custom solutions for JCC Maccabi and other programs. Training and supporting users, from JCC Association staff to delegation heads and host communities, is a central part of this role. Training on the new platform and its integrations will be provided. The position involves occasional travel to host communities for training and support, and requires attending the JCC Maccabi Games® each summer, including extended hours and weekends on-site.

Responsibilities

• Partner with the JCC Maccabi team to understand their goals and turn them into reliable registration and data systems. Build and test registration processes and administer Salesforce and connected tools.
• Train and support the people who use our systems, from staff to delegation heads, host communities, and JCC Maccabi Games volunteers. Create practical guides and tutorials, provide patient, responsive help, and use recurring questions to improve them.
• Provide on-site systems support at the JCC Maccabi Games, keeping registration, check-in, and real-time data running smoothly, and willingly pitch in wherever needed during the event.
• Measure and share the impact of JCC Maccabi. Build alumni and long-term participation data, develop reports and dashboards, and work with the JCC Maccabi team and fundraising to turn findings into clear, accurate stories for funders and the public.
• Develop and manage surveys and evaluations, including post-Games evaluations, that support program and organizational decisions.
• Maintain data quality and usability. Investigate inconsistencies, reconcile information from different sources, and manage imports, exports, and updates.
• Identify recurring problems and opportunities to simplify work, recommend improvements, and test and implement agreed changes.
• Share knowledge and provide coverage across the team’s systems and programs. Manage assignments, communicate progress, and flag risks or decisions requiring guidance.

Qualifications

• Three to five years of hands-on experience administering a CRM or enterprise system, including setting up fields, forms, and workflows, maintaining data quality, and managing day-to-day operations, beyond data entry or running existing reports. Salesforce experience is helpful but not required.
• Experience training adults with varied technical skills, virtually and in person, including written guides.
• Strong spreadsheet and data skills, including cleaning, combining, and analyzing data from multiple sources, including matching and deduplicating records across sources and years.
• Experience developing survey questions and turning results into usable findings that can be shared clearly with non-technical audiences, including funders. Familiarity with program evaluation and the ability to recognize limitations in data and methods and seek guidance when needed.
• Experience handling sensitive personal information, including data about minors, with sound judgment about privacy and security.
• Comfortable using AI tools, with sound judgment about privacy and checking outputs.
• Ability to manage competing priorities under firm deadlines, including high volumes of support requests during registration and an intense pace during the Games.
• Availability to travel and work extended hours, including evenings and weekends, at the JCC Maccabi Games each summer, including in Israel when it hosts (next in 2028).

Desired characteristics

The successful candidate will be:

• Calm under pressure, especially on-site at the JCC Maccabi Games.
• Helpful and genuinely glad when someone comes to them with a question.
• Curious about why problems recur and determined to fix the root cause.
• A clear explainer, able to make a complicated system make sense to someone who isn’t technical.
• Patient with people and impatient with bad data.
• Collaborative, quick to ask for help and glad to give it.
• Energized by building new things, not just maintaining what exists.
• Motivated by the mission of JCC Association of North America and invested in creating great experiences for Jewish teens.

Additional information

This is a hybrid position, with three days a week in our midtown New York City office. Familiarity with Jewish life is welcome but not required, and we encourage applicants of all backgrounds to apply.

Compensation and benefits

JCC Association offers a competitive salary and benefits package including:

• Salary range is $90,000 to $100,000, annual.
• Medical and dental insurance.
• Eight paid legal holidays and up to 13 paid Jewish holidays. In addition, the office closes early on the eve of major Jewish holidays.
• Paid vacation.
• Sick leave, family leave, medical leave, jury duty leave, and bereavement leave.
• Flexible benefit plan.
• Pre-tax salary deductions for transit.
• Short- and long-term disability.
• Life and accidental death and dismemberment insurance, supplemental life insurance.
• Retirement plan.

JCC Association is proud to be an equal opportunity employer, and we are committed to treating people with compassion and respect. All qualified applicants will be considered for employment without regard to age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, disability, mental disorder, familial status, veteran status, genetic information, or any other protected characteristic as established by law.

About JCC Association

JCC Association of North America, through its three Centers of Excellence—Peoplehood, Talent Development, and Innovation and Impact—leads the JCC Movement, the largest and most inclusive platform for Jewish life in the United States and Canada, which includes nearly 150 Jewish Community Centers and JCC Camps and JWB Jewish Chaplains Council®. Collectively, the JCC Movement engages more than 1.5 million people each week—in person and online. With leadership and support of JCC Association, the JCC Movement strengthens Jewish community, advances vibrant Jewish life, and delivers intentional, measurable impact, locally, continent-wide, and wherever Jewish life is lived. Learn more at JCCA.org or on LinkedIn, Facebook, and Instagram.

How to apply

Interested candidates can submit a cover letter and resume to Morgan Weiss, Vice President, Data Strategy and Systems, at m.weiss@jcca.org.

• Medical and dental insurance.
• Eight paid legal holidays and up to 13 paid Jewish holidays. In addition, the office closes early on the eve of major Jewish holidays.
• Paid vacation.
• Sick leave, family leave, medical leave, jury duty leave, and bereavement leave.
• Flexible benefit plan.
• Pre-tax salary deductions for transit.
• Short- and long-term disability.
• Life and accidental death and dismemberment insurance, supplemental life insurance.
• Retirement plan.