Park Events and Information Booth Assistant

Job Title: Park Events and Information Booth Assistant

Department: Community Impact Programs and Production Team

Location: Waterfront Park Seattle (20 acres from Railroad Way to Olympic Sculpture Park). Friends of Waterfront Park office space

located at Pier 56 (1201 Alaskan Way, Ste 200, Seattle, WA 98101).

FLSA Status: Non-Exempt

Job Type: Part-Time, Seasonal (May – October 2026)

Reports To: Programs Senior Manager

Hours per Week: Depending on the month, between 10-30 hours a week. More details by month are outlined below.

Days per Week: The park is open 7 days a week. The work shifts will include weekday evenings (4:00-9:00pm) and weekends (9:00am-9:00pm).

Hours per Day: Typical shift lengths are approximately 4-8 hours

Starting Pay Rate: $23-29 per hour depending on lived and professional work experience

Benefits: PTO (paid time off), ORCA card, and an optional 3% retirement account match

Job Summary:

This role delivers comprehensive onsite support across administration, logistics, artist coordination, and public engagement. It also assists with program operations to ensure smooth execution and a positive experience for all participants.

About Friends of Waterfront Park

A non-profit organization, Friends of Waterfront Park (Friends) was established in 2012. City officials and civic leaders recognized that, like all great parks in cities across the country, Waterfront Park needed a nonprofit leader to ensure its lasting success. From our early days of facilitating public engagement around the design of Waterfront Park to our historic fundraising Campaign for Waterfront Park (a $170M effort) and our development of public programs and public safety strategies centered in compassion, Friends has been a key partner to the City of Seattle and communities across the city in an unprecedented effort to build an extraordinary urban public space.

In 2025, the Waterfront Park Grand Opening Celebration brought more than 50,000 people to celebrate a new era for Seattle’s central waterfront. Today, the $170M Campaign is complete, and Waterfront Park is open to the community. Friends focus now on welcoming the community to this iconic Seattle gem year-round. We are now moving into our annual operations including fundraising, programming, public safety investments, park experience, and long-term stewardship of Waterfront Park now and for generations to come.

• Our mission affirms why we’re here: To bring people and local communities together to ensure Waterfront Park thrives as a vibrant gathering space – fostering connections and honoring Seattle’s natural beauty and stories.
• Our vision imagines where we’re headed: Seattle is transformed by Waterfront Park, a public space sparking joy, connection, and belonging with every visit.
• Our values—Community, Equity, Care, Collaboration, and Adaptability—ground how we work: from programming and partnerships to public safety and storytelling.

Friends recognizes and acknowledges historic and existing systemic racism embedded in our city. We are committed to becoming an anti-racist organization by prioritizing racial equity within the organization and in the public spaces we operate.

Land Acknowledgement

Waterfront Park is situated on the land of the Coast Salish peoples, who have resided here since time immemorial and continue to thrive. With respect and humility, we acknowledge the history of the waterfront, the dispossession of land from the Coast Salish people, and, most importantly, the strength and resilience of Native people and their culture through this history and to the present.

Essential Duties and Responsibilities

1. Park Events Support
   • Support the execution of performances, festivals, exhibits, filming, recreation classes, pop-ups
   • and other public events, working closely with the following departments: Marketing and Communications, Production, Community Impact and Programs, and Park Experience
   • Act as the main point of contact and frontline hospitality for program partners, including giving an
   • orientation of the space and other staff/support people, cross checking their setup and breakdown needs, and asking for feedback. Ensure the program partner has a positive and easy experience with Friends
   • Work outdoors to facilitate various public programs, including setup, breakdown, check-ins and registrations,
   • and on-site presence
   • Maintain public programming hospitality and supplies, tracking inventory and coordinating supply orders.
   • Track visitor information, including checking in attendees and collecting waivers.
   • Take event photos and put up on site signage.
   • Complete end-of-program reports, including documenting program participant numbers and ensuring all data and program numbers get properly entered into the internal database
   • May be asked to assist with internal and external correspondence, documents, and presentations for multiple audiences including staff, community partners, and artists
   • Support the capturing and monitoring of metrics and data.

1. Public Engagement Support
   • Make announcements on stage and introduce artists and program partners.
   • Help welcome and serve as the first point of contact with all park visitors and program attendees for events ranging from 10-4,000 people.
   • Staff the Info Booth including, but not limited to the following:
     • Support the set up and break down of the info booth (including flyers, signage, etc.), ensuring it is clean and presentable.
     • Maintain info booth materials and equipment, track inventory and organize all supplies in a professional manner.
     • Actively engage with the public, initiating conversations and fostering a welcoming atmosphere using a variety of topics including, but not limited to information about events, the Waterfront Park, ways to donate, etc.
     • Solicit survey responses.
     • Encourage email newsletter sign-ups.
     • Engage the public through interactive games and handing out SWAG, such as the spin wheel and plinkko board.
     • Manage the rental or sharing of accessibility resources such as sensory kits, ear plugs, wheelchairs, etc.

1. Collaboration, Values, and Culture
   • Collaboration
     • Collaborate as a member of the Friends team, providing thought partnership and support as needed.
     • Work collaboratively with and learn from the entire organization, and with external partners, stakeholders, and community.
   • Diversity, Equity, Accessibility, and Inclusion (DEAI)
     • Contribute to an inclusive workplace culture and adhere to Friends’ Community Agreements.
     • Engage in regular conversations about race and equity through all-staff meetings, training.
     • Incorporate values of DEAI in all facets of this job and when collaborating across teams.
   • Community: Incorporate the org-wide value/ethos of centering community throughout work (e.g., attend community events, seek out and listen to diverse communities and perspectives).
   • Culture: Contribute to organizational culture by participating in team building activities to help build a fun, welcoming, and productive workplace.

Qualifications and Competencies

Minimum Qualifications

• An interest in community-centric programming in an urban outdoor space
• 1+ years of experience supporting public programs and events with a focus on hospitality and proactive customer
• service
• Comfortability with public speaking and working directly with the public
• 1+ years of experience providing administrative support
• An interest in propelling diversity, equity, and inclusion to the forefront of your work
• Ability to lead small projects independently or with groups
• Experience using Microsoft Office Suite (Outlook, Word, Excel) and Microsoft Teams
• Able to work independently and collaboratively
• Desire to contribute to a positive workplace culture
• Ability to multitask and prioritize
• Demonstration of initiative and creative, cooperative problem-solving

Desired Qualifications

• Experience with applications such as Asana (or other project management software
• An interest and background in public programming, outdoor arts and culture, recreation, and environmental stewardship is
• welcome
• Excellent planning, organization, and communication skills
• Oral and/or written fluency in multiple languages a plus

Other Requirements

• This position is contingent on passing a criminal background check.

Hours and Scheduling Details:

• Weekday evenings (4:00-9:00pm) and weekends (9:00am-9:00pm) availability
• Typical shift-length approximately 4-8 hours

Work Environment/ Indoor Office & Outdoor Working Conditions

The Park Events and Info Booth Assistant role located in Seattle, WA.

Friends has office space located at Pier 56 (1201 Alaskan Way, Ste 200, Seattle, WA 98101). The administrative portion of the position, which is currently a hybrid of in-office work, outside-in-park work, and some work that can be done remotely. The majority (about 95%) of the work will be in-person at Waterfront Park (in-office and outside).

Indoor Office Working Conditions

• Our office is on the second floor. There is elevator access at the front entrance
• Most separate rooms and offices have braille labels.
• The office building contains a parent’s room, a wellness room, a kitchen, as well as several quiet
• meeting rooms
• Ability to work in an open office format with a fluctuating noise level – Friends' office is located on the waterfront.
• Outside Music and ferry horns can often be heard in the office. However, noise cancelling headphones and other accommodations are provided. Noise levels are low to moderate in the office
• Operating a computer and other office equipment.

Outdoor Working Conditions

The physical requirements of this role listed below are representative of those that may need to be met by an employee in this role:

• Ability to individually lift and carry 30lbs and team lift 60lbs, stand for an extended period of time, travel a minimum of 1 mile of waterfront property during events 2-3 times per week
• Moving around Pier 62 and Waterfront Park for several hours at a time – sometimes in very high or very low temperatures and other varying weather conditions such as sun, wind, rain, etc
• Ability to work in an environment with a fluctuating noise level – Pier 62 can have a moderate to high noise level. Friends adheres to local laws regarding noise levels and regularly measure it.
• Ability to answer questions from the public as a park ambassador.
• Must be willing to work a flexible schedule as determined by business volume

Compensation and Benefits

• This is a seasonal position with flexible
• hours*. The anticipated contract duration is May 2026– October 2026, with the possibility of extension based on business needs.
  • May through mid-July projected average 10-15
  • hours a week, which will include training and primarily "Public Engagement” duties.
  • Mid-July through October projected average
  • 20-30 hours a week, which will include a combination of "Park Events” and “Public Engagement” support tasks.
  • October projected average 15-20 hours a week.
• The hourly pay for this role will be between $23-29 per hour depending on lived and professional work experience.
• Benefits include paid time off and ORCA card.

Please indicate your preferred number of hours and schedule availability in your application.

How To Apply

Click the Apply link to submit your application. You will be asked to upload a resume and to answer the following questions in lieu of a cover letter. In a short paragraph for each please describe:

1. your experience supporting public programs and events, public engagement, and/or tabling. Please highlight your approach to hospitality, proactive customer service, and public speaking experience.
2. your range of availability during this contract period (May/June through October 2024). Please
3. indicate
4. your preferred number of hours, work schedule, and availability to work weekday evenings (4:00-9:00pm) and weekends (9:00am-9:00pm).
5. your comfortability with the working conditions outlined for this role. This position will be primarily outside during the summer months.
6. your experience with Microsoft Outlook, Word, Excel, and Microsoft Teams. Please also share if you have any experience with Asana or other project management applications.

Note: Friends has an Artificial Intelligence Acceptable Use Policy. We do not use artificial intelligence (AI) to review applications or evaluate candidates. In turn, we ask that applicants do not rely on AI when creating their application packets, and especially when answering the questions above.

Friends is committed to improving hiring practices to be more inclusive and anti-ableist. We have reviewed the job requirements and only include physical abilities when completely necessary. During the interview process, we email the panel questions ahead of time. We are also able to provide captioning and/or interpretation (e.g., ASL) if requested. If you need specific assistance and/or accommodation during the application or recruiting process, please let us know by emailing our People & Culture team at hiring@waterfrontparkseattle.org.

Applications will be accepted until the position is filled, but priority will be given to applications received by Thursday, April 23, 2026.

The hourly pay for this role will be between $23-29 per hour depending on lived and professional work experience. Benefits include paid time off and ORCA card.