Outreach Specialist

The Outreach Specialist is responsible for developing and implementing outreach strategies to engage target audiences. Their duties include brainstorming potential partnerships or methods for engagement and recruiting with the local community, maintaining a calendar for outreach events, and working closely with community partners to plan and execute various outreach events. This role involves organizing and leading information sessions to disseminate pertinent information about our organization, services, and programs.

The Outreach Specialist is responsible for managing the day-to-day operations of key community outreach initiatives that are priorities for Capital IDEA Houston. She or he provides oversight, implementation and evaluation for community outreach activities to maximize impact with existing resources. The Outreach Specialist is responsible for building and maintaining relationships with training partners, community-based organizations, TMO congregations and leaders, and participants. The Outreach Specialist works with the program team in the recruitment, eligibility, and onboarding process.

Essential Roles and Responsibilities include the following:

• Develop comprehensive outreach plans to reach target populations and communities.
• Identify key stakeholders and build partnerships to enhance outreach efforts.
• Track and analyze outreach efforts, including attendance metrics, participant feedback, and community demographics.
• Utilize various communication channels, including social media, email campaigns, and community events, to promote programs and events.
• Reaches out to potential applicants via local institutions of higher education, government agencies, health, and community partners.
• Plan, coordinate, and facilitate information sessions to educate individuals and groups about our organization's mission, services, and opportunities.
• Assist team with onboarding duties, if needed
• Collaborate with internal teams to ensure alignment between session content and organizational goals.
• Manage and update the program waitlist, ensuring accurate applicant data, proper documentation, and timely removal or addition of names based on established policies.
• Act as the primary point of contact for program inquiries, responding to telephone and email inquiries regarding availability, eligibility requirements, and application procedures.
• Establish and maintain relationships with community organizations, schools, businesses, and other relevant stakeholders.
• Attend community events, meetings, and forums to represent our organization and promote awareness.
• Listen to community needs and feedback to inform outreach strategies and program development.
• Reports outreach activities and additional pertinent information to the manager regularly
• Establishes and maintains community knowledge and participates in community events and other activities.Ensures data accuracy in database, including but not limited to tracking the progress of applicants.
• Build, update and maintain participants’ case files with progress notes.
• Submits all required and/or requested documentation/paperwork by assigned due dates.
• Submit Monthly, Quarterly, and Annual reports as required.
• Performs other duties as assigned

• 401(k) 2% match
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

English